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Steinengraben 51, 4051 Basel, Switzerland – Show map
Excellent location – rated 9/10! (score from 471 reviews)
Rated by guests after their stay at The Passage - Basel.
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90 properties in Basel
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471 verified reviews
They speak your language!
The Passage - Basel's staff speaks: Italian, French, English, German
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Sauna, Fitness Center
Food & Drink
Breakfast in the Room, Snack Bar
No parking available.
24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Ticket Service, Baggage Storage, Concierge Service, Private Check-in/Check-out, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Daily Housekeeping, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
Italian, French, English, German
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child from 0 to 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Pets are allowed. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 471 reviews
Value for money
Show reviews from:
This eco-friendly 4-star boutique and designer hotel is in the heart of Basel. The stylish rooms all feature modern amenities such as iPod docking stations. Free Wi-Fi is available.
Score from 674 reviews Very good
The Hotel Victoria offers traditional hospitality and modern hotel comforts in the center of Basel next to the main train station (SBB).
Score from 1357 reviews Very good
The Pullman Basel Europe, the first Pullman hotel in Switzerland, is just over a quarter mile from the heart of the city and 215 yards from the Messe Basel Congress and Exhibition Centre.
Score from 776 reviews Wonderful
Hotel Schweizerhof enjoys a preferred location in the center of Basel, next to the SBB train station and is easily accessible by car and public transportation. Local phone calls are free.
Score from 1072 reviews Wonderful
Location very central. Room very nice. Friendly staff.
Could have done with some more coffee pods and milk in the room but this hardly a deal breaker!
Very bright, spacious and near to the city centre.
Easy walk from SBB Short walk to shops and restaurants Clean and modern Good wifi Great gym
The location of the Hotel is near the city center and the train station. Staff is very friendly and the rooms very clean. Good fitness and sauna.
The regular price is too expensive and the service and facilities are not really 4 starts. The "deluxe¨ rooms are OK but rather small. We booked breakfast included on a rather calm weekend, but I was wondering how the staff is able to manage the service when the hotel is full. Again I do not think that the service is 4 star and worth the regular price.
Have been in many hotels the last half year in Basel, but this hotel has all what you need in a hotel. Rooms are big and light, Staff is friendly and there is a great Fitness room. New clean hotel, for a very good price.
I needed to enter my wificode after a hour again
We had a lovely stay.
room Sauna Gym Design Location
Brand new hotel that's spotlessly clean and very modern. Showers are amazing l!! Great location near the centre of town, perfect for the Christmas markets.
Really close to center. Nice, clean, good shower
Pillow was horrible
Great, modern hotel. Very good location.
Good value for a clean & comfortable hotel. Close to restaurants & shops. Most staff were friendly and helpful. Would recommend this hotel.
Incredibly clean and modern - I wish more hotels were like this! Fab rain shower! Lovely L'occitane toiletries. The hotel is situated very close to the bus stop (number 30 bus from the train station) which was super handy. Staff were friendly and helpful. Peaceful and quiet. Complimentary coffee from proper coffee machine.
Square pillows?! We only stayed one night and didn't think to ask if they had any oblong pillows that we're used to which would have been comfier - they might have supplied them, but anyhow, we survived!! :)
Appreciated the coffee maker and capsules of coffee for a morning perk up!
Wish there was a mini kettle for boiling water.
Loved everything about this hotel, cannot fault it. The front office check in lady is an absolute gem, and truly has the customer needs in every essence. Would recommend it to anyone and will definitely be staying at this hotel again!
Excellent facilities. Welcoming and helpful staff.
Clean, comfortable and quiet
Staff had little empathy - a simple request was stressful from their response - £160 per night and the room facilities match hotels at a third of the price
Service was great. Good value. Looking forward to returning
Everything! One of the best and would recommend to all.
Location is great - 5min cab ride from train station & right next to beautiful old town.
Location Design Quality of the equipments
No parking in the hotel
Very fine hotel on a good spot
Reception: Arrival on 4/10 at about 15.30 was very poor, score 1 of 10: it was glacial, bureaucratic, almost military. Departure reception was the opposite at about 11.30: warm,friendly, helpful. Room: Luxe category was small, one small chair for two! Shower did not point to me in shower holder, but to wall or elsewhere! - so had to be hand held! Breakfast room: too modern, impersonal, for retired traditional couples.
Helpful staff. Clean rooms. Great location. Excellent breakfast.
Lack of quality pillows. Minimal air conditioning. Room opening into inside courtyard noisy with cigarette smoke rising into open bedroom window.
- Super sympa - We arrived earlier than the check in time but since my girlfriend had a broken ankle and they had a room available, they allow us to check in advance and even asked us if we wanted to upgrade the room (free of charge) since the one we choose was less appropriate for someone with difficulty walking (less space to move about).
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