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Recently booked in Lucerne
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The HotelSempacherstrasse 14, 6002 Lucerne (Show map) Excellent, Score from 62 reviews“Excellent location (convenient, but secluded). Unique design. ”
Peter,
Oak Park, Il
Designed by the celebrated Parisian architect Jean Nouvel, the hotel is tranquilly and centrally situated next to a park in the heart of Lucerne. The Culture and Congress Center, the historic quarter with its lake promenade, and the train station are all reachable within a 5-minute walk. Celebrating simplicity and spirituality as much as elegance and refinement, the hotel aims to create a unique environment. The contemporary accommodations each feature a view of the park. Enjoy a new culinary experience in the stylish Asian style Bam Bou restaurant, relax in the bar, take advantage of the free wireless internet hotspot or simply indulge in this sumptuous hotel and find inspiration in its originality and modernity. Hotel Rooms: 30, Hotel Chain: Design Hotels.
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Total Hotel Score:8.9
Based on 62 reviews Guest reviews are written by our customers after their stay at The Hotel. |
Score breakdown
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Score filter |
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Anonymous
Young couple
United Arab Emirates
July 30, 2011
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Very nice special feeling as soon as you enter the hotel. My Suit room on 6th floor is cozy and the bathrooms are super clean, which is very hard to maintain a white bathroom. Had a great size balcony over looking the park. The hotel staff were excellent, made us feel at home. Location is just off the busy road, so it is super quite. Nice coffe shop under the tree in the park opposite the hotel
1 out of 1 people found this review helpful, did you?
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10 |
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Omran
Group of friends
Officer City, Sea Shore Villas #006,
United Arab Emirates
June 30, 2011
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One of those hotels that changes the prespective of the city, that makes it cool to be in Luzern. Next to the hotel, just 1 min walk in the park next door, a nice outdoor cafe. Not just a room to sleep, but lot more.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Anonymous
Family with young children
Netherlands
May 26, 2011
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Front desk staff is very friendly and prompt. Room was very dark. The design by Jean Nouvel in 30 x 10 feet strip seems modern but you do not feel energetic or positive being in there.
1 out of 1 people found this review helpful, did you?
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7.5 |
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Susanna
Solo traveler
Jakarta,
Indonesia
May 14, 2011
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The hotel staff are very helpful, and attend immediately to my request. The room is quite spacious. I will definitely stay in The Hotel again if I go to Luzern.
1 out of 1 people found this review helpful, did you?
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10 |
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Gerhard
Solo traveler
Genève,
Switzerland
April 18, 2011
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Modern and trendy. Very friendly staff.
1 out of 1 people found this review helpful, did you?
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8.8 |
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Igor
Young couple
Larnaca,
Cyprus
October 21, 2011
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Room design. Nice Japanese restaurant. Comfortable bed, nice rain shower Luck of light in the room. Bodoir -like
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7.1 |
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Frederik
Solo traveler
Bern,
Switzerland
October 8, 2011
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As usual, top level front desk staff, unbelievably professional and friendly. As usual, too, I stayed for dinner at the hotel's own Asian/fusion restaurant downstairs. Lovely food & service again (but please do leave guests their choice of table if the place is nearly empty - and will stay so for the rest of the evening, due to low season ;o) ). A slight loss of excellency at the bar/lounge. Unwinding at the end of the work day with some loungey background music and a drink or two is difficult while the headwaiter (?) is holding a loud and endless monologue speech to one guest sitting at the bar (instead of being attentive to potential new orders by other guests).
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9.2 |
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Peter
Solo traveler
Oak Park, IL,
United States of America
September 8, 2011
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Excellent location (convenient, but secluded). Unique design. The room was a bit too dark (lighting wasn't adequate).
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9.6 |
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Anonymous
Solo traveler
United States of America
August 24, 2011
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contemporary design, comfort, helpful staff, location...
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9.5 |
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Karine
Family with young children
Herchies,
Belgium
July 24, 2011
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We loved the Park location within a few minutes from the Lake. We also enjoyed the ambience n the room and the magnificent service. The restaurant staff was attentive and the black cod with lemon risotto spectacular. We would stay there again should we be traveling to Lucerne. Regards The lack of pool or at least a Spa room.
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9.2 |
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Anonymous
Mature couple
United Kingdom
July 20, 2011
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Friendliness of staff. Many knew our name even just shortly after arriving. Room was immaculately maintained, twice a day, and staff were totally discreet - room was always made up when we were out. Were not disturbed once by any staff member requiring access to the room. Food at the Bam Bou restaurant was simply amazing! Designer room seemed a bit spartan at first, but it grew on us and actually we really liked it after the first night, once we got the hang of light switches and blind controls etc. However, I would have really liked some drawer space for my clothes. Perhaps minimalism has been taken a little too far?
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8.3 |
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Tareq
Young couple
State,
United Arab Emirates
July 2, 2011
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Location was not bad and the interiors were nice I don't think the hotel deserves the 5 starts rating simply because of the lack of the facilities usually available in 5 stars like pool and spa. The hotel was good but I don't think it was worth what we paid for it
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5.8 |
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Anonymous
Mature couple
Switzerland
June 5, 2011
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The design of the room. Efficiency of the staff. Attention to every detail. Quality of materials. A bit pricey.
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9.2 |
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Yuk
Young couple
132 The Castle Peak Road,
Hong Kong
January 15, 2011
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Room design Breakfast
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8.3 |
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Ajay
Family with young children
gurgaon,
India
June 21, 2011
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The hotel staff was the best i have ever experienced, they were always smiling and trying to make your stay more comfortable. location was as you can get, 2 mins walk to schwizerhof hotel where all the riverside restaurants and bars and boat rides are, 1 min to hauptbahnof and a park in front of the hotel where you can play chess with your son or walk with your wife. Bars all round the park.
0 out of 1 people found this review helpful, did you?
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10 |
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John
Solo traveler
Cheltenham,
United Kingdom
February 16, 2011
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The Service was excellent and they have an absolutely fabulous restaurant Bam Bou that serves fusion Asian food which was superb. The walls of the room I stayed in was painted black and this gave the room a very dark look though lighting was not bad it did make parts of the room very dark and hence could not see the aicon. controls.
0 out of 1 people found this review helpful, did you?
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9.2 |
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Anonymous
Group of friends
Switzerland
January 8, 2012
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perfekter service, grandioses essen!
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10 |
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Anonymous
Mature couple
Switzerland
December 29, 2011
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Der freundliche Empfang gibt dem etwas kühlen Empfangsraum Wärme. Das Lichtkonzept ist spannend, die Lounge sehr angenehm, schöne Musik, angenehmer Service.
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8.8 |
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Rudolf
Solo traveler
Basel,
Switzerland
December 28, 2011
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Design / Architektur von Jean Nouvelle. Original-Zustand der Zimmer – sehr gepflegt. Zentrale Lage
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9.2 |
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Anonymous
Young couple
Switzerland
December 14, 2011
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Wandmalerei, Blick nachts von aussen Beleuchtung Reception, Enger Eingang und Teppenhaus
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8.5 |
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Anonymous
Mature couple
Italy
December 14, 2011
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Gentilezza, qualità e arredamento
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9.2 |
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Anonymous
Young couple
Switzerland
December 13, 2011
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Très bel hotel aménagé par Jean Nouvel. Nous avons eu comme chambre, celle avec les murs noirs, le lit et le mobilier rouge, thème de la chambre le film "el matador". Expérience interessante pour une nuit... Se réjouit d'y retourner une prochaine fois mais dans une chambre avec des murs de couleurs. A apprecié la nuit tombée, tous les différentes scènes de film qu'on peut admirer au plafond des differentes chambres vues depuis l'extérieur. Le restaurant de l'Hotel, le Bam Bou, très beau design mais la nourriture sans plus...
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8.8 |
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Anonymous
Young couple
Spain
December 12, 2011
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El desayuno es excepcional: completo y de calidad. Es un buffet libre servido en la mesa. Poca luz en la habitación. El restaurante: largas esperas entre platos.
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8.8 |
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Anonymous
Mature couple
Switzerland
December 5, 2011
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L'ambiance design de l'hôtel, peu conventionnelle, très originale, L'éclairage trop sombre et la manipulation des interrupteurs qui nécessite environ 30 minutes d'apprentissage !! Mais comme plus haut nous nous sommes qualifiés de "couple d'âge mûr"......
Did you find this review helpful?
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8.3 |
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Herbert
Mature couple
Worb,
Switzerland
December 2, 2011
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Personal war zuvorkommend und freundlich, aber nicht übertrieben
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9.6 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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