The Hotel  

As usual, top level front desk staff, unbelievably professional and friendly. As usual, too, I stayed for dinner at the hotel's own Asian/fusion restaurant downstairs. Lovely food & service again (but please do leave guests their choice of table if the place is nearly empty - and will stay so for the rest of the evening, due to low season ;o) ).

A slight loss of excellency at the bar/lounge. Unwinding at the end of the work day with some loungey background music and a drink or two is difficult while the headwaiter (?) is holding a loud and endless monologue speech to one guest sitting at the bar (instead of being attentive to potential new orders by other guests).

We loved the Park location within a few minutes from the Lake. We also enjoyed the ambience n the room and the magnificent service. The restaurant staff was attentive and the black cod with lemon risotto spectacular. We would stay there again should we be traveling to Lucerne. Regards

The lack of pool or at least a Spa room.

One of those hotels that changes the prespective of the city, that makes it cool to be in Luzern. Next to the hotel, just 1 min walk in the park next door, a nice outdoor cafe. Not just a room to sleep, but lot more.

The hotel staff are very helpful, and attend immediately to my request. The room is quite spacious. I will definitely stay in The Hotel again if I go to Luzern.

la bellezza delle camere, la cortesia del personale

Sehr aufmerksamer Service, geschmackvolle Zimmer, Hotel vom berühmten Architekten Jean Nouvel designed, ausgezeichnetes und empfehlenswertes Restaurant "Bam Bou", Hotel nur wenige Gehminuten von Bahnhof und KKL entfernt.

Zu laute Musik von der Hotelbar während des Essens im Restaurant, Lärm der Besucher der Disco/des Clubs in Hotelnähe (fragen Sie nach einem ruhigen Zimmer, dann ist das kein Problem.)

Unkonventioneller Baustil des Hotels. Komfort der Zimmer. Hervorragende Servicebereitschaft!

Un hôtel très design et original avec un personnel et des prestations parfaites. L'originalité et le design des chambres (plafond entièrement recouvert d'une image de film...). Le restaurant Bambou est fantastique et mérite largement ses étoiles au Gault & Millau. Le petit-déjeûner entièrement servi à table était de très haute qualité. Beaucoup apprécié que ce ne soit pas un buffet. Petite attention dans la chambre : une écuelle et un tapis pour mon chien ! Dans l'ensemble, tout le personnel était très sympathique et efficace. J'y retournerai sans hésiter !

J'ai tout aimé !

ein sehr besonderes design, die architektur, die wunderbaren kulinarischen leckerein, das sehr aufmerksame hotelpersonal

temperatuurregeling op de kamer gebrekkig ( veel te warm)

Personal war zuvorkommend und freundlich, aber nicht übertrieben

Das Design