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NH Luzern Hotel
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When would you like to stay at the NH Luzern Hotel?
Top
Based on
211
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Anonymous
With friends
Hong Kong
November 3, 2009
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price is reasonable |
7 |
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Jerome
Solo traveller
PREVESSIN-MOENS,
France
November 1, 2009
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Well located. 10 minutes walk from train station (through the pedestrian area), a few minutes by bus (stopping 1 minutes from hotel). The Burbaki Panorama is next door. Breakfast was not included in room rate. |
7.5 |
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Abdulaziz
Solo traveller
Ajman,
United Arab Emirates
November 1, 2009
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the view |
7.5 |
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Kezia
Young couple
Woodbridge,
United Kingdom
October 29, 2009
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Good central location for a long weekend break. |
8.5 |
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Ivan
Young couple
Montagnola,
Switzerland
October 28, 2009
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Central Location, nice spacious room, friendly staff. Breakfast is too expensive. |
8 |
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Simon
Young couple
Singapore,
Singapore
October 28, 2009
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Staff were helpful & friendly. Rooms were comfortable & clean. Good eating places around the vicinity, eg Old Swiss House. A little far to walk from the main station especially with all the luggage. Internet connection was not free. |
6.5 |
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Anonymous
Family with young children
Switzerland
October 26, 2009
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Close to centre, easy to access by car |
7 |
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Anonymous
Young couple
Ireland
October 21, 2009
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Good value for money. It was basic but clean and comfortable and not far from the old town. |
7.5 |
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Anonymous
Young couple
Singapore
October 21, 2009
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A nice and clean place to stay. Though its a 10-15 min walk from the train station, which can be a problem if your luggage is big, but one can easily take a bus to and from the hotel. Some of the attractions in the city are very near to the hotel as well. The only problem I had was trying to find a self-service laundry, which, according to the staff of the hotel, its a 15 min walk away. |
8 |
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Susan
With friends
Vero Beach,
United States of America
October 18, 2009
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The desk staff was very friendly and helpful and the facility was clean and comfortable. We found it helpful to be within walking distance of the train station. |
10 |
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Anonymous
Group
United States of America
October 6, 2009
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Big room, good breakfast. Further away from town then I would have liked. |
7.5 |
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Jeff
Solo traveller
Piedmont, CA,
United States of America
October 1, 2009
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Convenient location within 15 min walk of train station, in central part of city. Staff were friendly and helpful. Rate was competitive for this level hotel in the center of town. My room was quiet with no street noise. WiFi charges were extremely high, therefore I didn't use it. The lack of air conditioning would prevent me from staying there in summer. It was cool outside while I was there, but it was still very warm in the room. Summer must be truly awful. A shame, since this is otherwise a very nice hotel. |
8.5 |
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Ying
Young couple
leipzig,
Germany
September 30, 2009
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The location is very close to the lake and places of interest. And the staff is very nice. |
8.5 |
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Snezana
Solo traveller
Moscow,
Russian Federation
September 29, 2009
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The view from the balcony and the sound of Catedral's rings 1. The breakfast need to be included in the room price.2. It is necessary to establish the refrigerator in the room. |
7 |
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Eric
Group
Burnley,
United Kingdom
September 28, 2009
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The hotel itself was excellent, I thought that the rooms could have been more updated and designed for comfort. |
7 |
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Norbert
Mature couple
Geneva,
Switzerland
September 14, 2009
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The hotel staff were friendly and helpful. A space for our car was provided at reasonable cost. Shopping and the attractive, touristic Old Town were a short walk away. |
9.5 |
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Andreas
Mature couple
BANGOR/SYDNEY,
Australia
September 10, 2009
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There was no Electric Jug in the Room for hot water.In all the other Hotels we Stayed Westin Berlin,Sheraton Heathrow,Hotel Borgo di Cortefreda Tuscany and all the Hotels and Motels in Australia have a electric Jug.I think this is part of the service these days.We had to ask on the third day to get the Floor vaccumed. |
7 |
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Yangjie
With friends
London,
United Kingdom
September 9, 2009
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We arrived there quite late. The hotel is 10 mins walk from the train station. Nice location. It's a agreeable stay. |
10 |
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John
Mature couple
Brigg,
United Kingdom
August 28, 2009
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Good location - clean and tidy - they provided a fan in the room - lots of places nearby to get a breakfast at a reasonable price (better value than the 20chf charged by the hotel). No air conditioning so unbearably hot on our first night. The staff hadn't bothered to open any corridor windows, so the inside of the hotel was like an oven.Only one glass in the room and they knew they were short so they had just put one in each room. Shower difficult to get the right temperature - took ages. Only one single quilt for a double bed - when we asked for another we were promised one, but the staff 'forgot' so I had to ask again. Phone not working in the room. Cramped room made watching TV impossible unless one person sat on the chair and the other on the floor. Bed linen not changed despite a four day stay. Shower gel not replenished, even when it had all gone and again we had to ask. |
5.5 |
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Gay
With friends
Singapore,
Singapore
August 27, 2009
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Not too far fm train station, just 10mins walk. Bathroom is big and spacious. There is no air-condition in the room. Thought 3 star hotel should have air-condition especially in hot summer . Felt a bit stuffy when wake up in the morning. Just a small fan insufficient to circulate the whole room. |
6.5 |
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Anonymous
Solo traveller
United States of America
August 25, 2009
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Cleanliness, modern design and friendly staff Overall, it was a nice hotel. But there is no A/C or refridgerator in the room. I stayed there in mid August and as my room faced west, I was getting sunset directly in my room, which was really hot. Also, because there is no fridge, I coulodn't cool my bottles water or chocolate! |
8 |
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Aviv
Solo traveller
Kfar-Vradim,
Israel
August 24, 2009
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Near the center. price was fair for a single. staff was helpful. the room in the 5th floor for single (589) is bad! very small, hot and has no window, only big door which can not be opened. i asked to move to other room. |
5 |
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Chamandeep
Mature couple
Antelope,
United States of America
August 18, 2009
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The hotel was comfortable and very close to the city attractions. It was hard to find the location when we arrived there. From the train station, take bus# 1 or 19 and I think it is the third stop (Lion something) where you get off. The Hotel banner says "NH Hotel" but you won't be able to see the hotel from the bus stop. Look for the big banner on the side of the street. If you are still having difficulty finding it, ask for burbaki. The hotel is between burbaki and university. Other then having hard time finding it the first day, we liked the hotel. I would say it is nice but bit expensive. We liked it. All the attractions and the restaurants are at the walking distance. |
10 |
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Haramandeep
Family with young children
San Ramon,
United States of America
August 16, 2009
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Staff were very nice and professional. Room was decent size. Overall though it was a bit expensive and lacked general amenities like coffee and a fridge. Expensive |
7.5 |
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Akshay
Young couple
NEW DELHI,
India
August 14, 2009
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the reception was v efficient and handled everything v well. |
7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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