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NH Luzern Hotel
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7.5
Top
Based on
121
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Anonymous
Group India September 2, 2008 |
Extremely poor attitude of staff esp. front-office staff |
2.5 | ||||||||||||
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Mohamed
Family with young children JEDDAH, Saudi Arabia August 25, 2008 |
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8.5 | ||||||||||||
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Anonymous
Young couple Switzerland August 19, 2008 |
It's right downtown, in the thick of it, so you can't beat the convenience if you want to see central Luzern. Be forewarned there is really no difference between a "single" and "double" room. They are serious about charging for each body. We made the mistake of assuming otherwise, and ended up paying 250CHF for a very small room ... one quite a bit smaller than what you see the photos. Luzern is a tourist destination, and apparently they can get this much. |
6.3 | ||||||||||||
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Anonymous
Family with young children United Kingdom August 2, 2008 |
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6 | ||||||||||||
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Anonymous
Mature couple Switzerland July 26, 2008 |
Newly renovated Breakfast not included in the price quote |
6.5 | ||||||||||||
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Gheorghe
Young couple Romania, Romania July 22, 2008 |
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8 | ||||||||||||
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James
Solo traveller Blackpool, United Kingdom July 14, 2008 |
A pleasent base from which to explore Luzern with a comfotable, albeit rather small, room. Maybe the classification system for hotels is different in switzerland but this was not, in my experience, a four star hotel. There is no room service and no sport/gym faccilities. Breakfast service was also disorganised. |
7.5 | ||||||||||||
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John
Mature couple Millis, United States of America July 9, 2008 |
Primarily Lucerne, the hotel was secondary to the stay. It's a family run hotel and not all family members are equally amicable. It was rated a 3 star but should more appropriately be a two star. The room was fine size-wise, but the bathroom was tiny, the towels threadbare. Over all it was clean. |
6 | ||||||||||||
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Prashant
Family with young children New Delhi, India June 23, 2008 |
the hotel was bright and airy |
7 | ||||||||||||
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Andrew
Solo traveller North Narrabeen NSW, Australia June 22, 2008 |
hotel staff were friendly and attentive, the sign on the hotel front door said " let us take care of you, you deserve it" and that is exactly what happened |
10 | ||||||||||||
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Norman
Mature couple LLANISHEN, United Kingdom June 3, 2008 |
Well placed for shops/lake.
Room was stuffy where was the aircon?breakfast expensiveso went
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7.5 | ||||||||||||
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Zvi
Mature couple ramat-hasharon, Israel May 22, 2008 |
free internet,parking |
7 | ||||||||||||
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Suliman
Family with young children RIYADH, Saudi Arabia May 22, 2008 |
comfortable , staff was very nice . no air condition . |
9 | ||||||||||||
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Anonymous
Family with older children United Kingdom May 20, 2008 |
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9.5 | ||||||||||||
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Shekhar
Young couple london, United Kingdom May 14, 2008 |
the location was very central. Too small a room for the charges.It was too hot inside the rooms and there was no provision for air conditioning or fans.No room service was available and not even a kettle provided for a cup of coffee in the rooms.The worst thing was that I forgot my sunglasses in the hotel lounge next to the reception and it was not to be found just half and hour later. |
4.5 | ||||||||||||
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Hak
Mature couple Incheon, Korea, South May 7, 2008 |
excellent food, kind hotel staff |
9 | ||||||||||||
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Farid
Family with young children MIDC, Mumbai, India May 6, 2008 |
Your site says its a 4 star hotel. Its actually a 3 star hotel. |
3.5 | ||||||||||||
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Anonymous
Family with young children Switzerland May 3, 2008 |
The staff was very friendly and helpful. The kitchen staff stayed open later so my kids could eat We had a very small room and there was no air conditioning which would be a problem in the summer. |
9.5 | ||||||||||||
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Daniel
With friends Russellville, AR, United States of America April 28, 2008 |
Location was great, staff excellent |
9 | ||||||||||||
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Ricardo
Young couple Vevey, Switzerland April 15, 2008 |
The walls on the hotel were very thin. We could hear everything in the other room. The room was also too small for the price paid. |
5.5 | ||||||||||||
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Haseeb
Young couple york, United Kingdom March 29, 2008 |
good staff |
4 | ||||||||||||
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Anonymous
Mature couple Switzerland March 28, 2008 |
I liked the fact that they provided an ironing station The restaurant was closed during our stay |
7 | ||||||||||||
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Gisela
Solo traveller Mexico, Mexico March 2, 2008 |
The staff was so kind |
9.5 | ||||||||||||
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Yuichi
Mature couple Tokyo, Japan January 13, 2008 |
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7.5 | ||||||||||||
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Anonymous
Solo traveller United Kingdom January 3, 2008 |
friendly and helpful staff The design of washbasins and their positioning in rooms (ie outside of the bathroom in single rooms) are fairly extreme design faults in my view. |
7 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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