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Property Highlights

Free WiFi

Places of Interest:

BIZ tower (0.1 miles)
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Newest reviews for Hotel Victoria

  • Peter
      United Kingdom
    August 30, 2014

    Close to mainline railway station and trams. Easy access to tourist hotspots, shops, restaurants and museums. Nice bar outside - Le Train Bleu.

    Nothing.

    7.5

  • Karen
      United Kingdom
    August 27, 2014

    Access to trams and luxurious room . Quiet and welcoming. Apples in reception! Parking facility.

    Nothing.

    10

  • Abdul
      Qatar
    August 26, 2014

    location, rooms

    nothing

    7.5

  • Jeanne
      United States of America
    August 23, 2014

    Room and bath decor very attractive. Room was spacious, and bed comfortable. Very convenient to train station.

    Lobby a bit bare and crowded whenever we went through it. Hotel exterior also very plain.

    8.3

  • Frans
      Netherlands
    August 22, 2014

    Extensive breakfast Very good shower and bath Location opp. station is top Public transport (tram/bus) very near to bring you all over Basel Storage facility for suitcases

    Logging on to WiFi every single time you use it is sometimes annoying

    10

  • Anonymous
      United States of America
    August 21, 2014

    noise and no real air conditioning.

    3.8

  • Kevin
      United Kingdom
    August 21, 2014

    Secure car park. Very professional and helpful staff. Room immaculately clean.

    My room had a stand alone air conditioning unit which was noisy when on and the room too warm when off.

    8.3

  • Anonymous
      Switzerland
    August 20, 2014

    Hotel is right next to the train station,Supermarket & Restaurants very close.The staff at the reception were very helpful & friendly, very comfortable rooms , bed. Had sound sleep every night. Will definately go back to Victoria when visiting Basel.

    10

  • Alan
      United Kingdom
    August 18, 2014

    Location very convenient for railway station and city trams. Free public transport pass on check-in was a nice and useful surprise. Everything worked.

    Location quite noisy and difficult to find arriving by car. We should have been directed to underground car park address, from where access to Reception was easy. Staff not as helpful as they should have been. All quite old-fashioned.

    7.1

  • Anonymous
      Austria
    August 16, 2014

    Good bar

    Air conditioner very noisy Room very small

    5.8

  • Martin
      Switzerland
    August 14, 2014

    Location just outside railway station. Overall design of hotel and rooms. Complementary WiFi.

    Aircon showed signs of repair but didn't work properly. For their price they should offer complementary breakfast.

    7.5

  • Cecilia
      United Kingdom
    August 12, 2014

    The location next to the station suited our travel plans well as we only arrived at midnight. Our rooms were spacious, modern and quiet. Breakfast was excellent and in a superior setting. The hotel staff were very friendly and professional.

    Noisy air-con.

    9.6

  • Anonymous
      Malta
    August 11, 2014

    Cleanliness was great and staff was excellent.

    The only thing I did not like was the air condition unit in the room, which makes a lot of noise especially during the night.

    7.9

  • Xinxin
      Netherlands
    August 9, 2014

    nice location. very well trained staff. quiet and clean

    9.2

  • Rolf
      United States of America
    August 3, 2014

    the receptionists

    7.9

  • Anonymous
      Belgium
    August 2, 2014

    Location is good. Parking as secure as a bank vault. Restaurant's food was excellant - breakfast and dinner alike.

    Front desk staff were as impersonal as robots. The lobby and guest areas are devoid of personality. But if the former could be excused, and I was ready and willing to forgive, their television and wireless interfaces are straight from the late 90's. Every time you move throught the hotel you must re-enter the wireless password. And even if you did not move the network would log you off after a set time. But the in-room TV was the worst! They use the interface which tries to sell you in room entertainment and it's not possible to bypass it to get directly to the TV channels. Just a horribly archaic wireless and television experience.

    7.5

  • Nasser
      France
    July 29, 2014

    rooms, service, staff, location...

    breakfast time needs to be extended a bit more, e.g. until 11am insread of 10am

    9.5

  • Patrick
      Belgium
    July 29, 2014

    Good location.

    Wanted to clean cases of motorbike after rain before bringing them into room, and asked for an old piece of cloth. They only wanted to provide it if I payed 10 swiss francs. Is beneath a 4 star hotel.

    6.7

  • Anonymous
      Netherlands
    July 27, 2014

    location, bed, staff

    curtain in shower

    10

  • Anonymous
      United Kingdom
    July 27, 2014

    Close to railway station

    Rather smelly air conditioning. Brusque reception.

    6.3

  • Susan
      United States of America
    July 25, 2014

    Great location, very clean, comfortable beds, helpful staff, what's not to like?

    10

  • Anonymous
      United Kingdom
    July 22, 2014

    Comfort, clean, new, modern room. Rich and delicious breakfast, helpful staff. Fantastic location. Free mobility card.

    9.6

  • Zdeněk
      Czech Republic
    July 22, 2014

    friendly staff, good food

    Very noisy and broken air conditioning. Loud noise from the street outside.

    7.5

  • Duncan
      Australia
    July 22, 2014

    Right next to the main train and tram stops. Big windows and central garden give the place a nice feel

    Lack of info from the front desk.ie: directions through the hotel to rooms and advice on meals and times

    7.1

  • William
      United Kingdom
    July 22, 2014

    everything total lux

    nothing

    10

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