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Victoria Jungfrau Grand Hotel & Spa
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8.7
Top
Based on
55
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Anonymous
Young couple
India
July 8, 2009
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The quality of the service and that it lived up to its brand name. The concierge service was excellent. We had booked a couple room but the bed was 2 singles joined rather than 1 King or Queen. Alos, it would be nice to have some additional hooks near the shower to hang towels or clothes. |
9 |
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Anonymous
Family with young children
Philippines
July 7, 2009
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The hotel is nice, and all the staff were very helpful and nice! The rooms did not have air-conditioning, and if your going on winter season that is fine, but not in summer. The breakfast buffet is also very expensive at chf45.00, It feels like a tourist trap, where they charge everything sky high after you have checked in. Unless of course if you don't mind paying. |
7.5 |
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Jo
Family with older children
London,
United Kingdom
June 3, 2009
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We were very impressed with the attention to detail and friendliness of all members of the hotel. The hotel was fantastic including the spa and I would most deffinately return (every year id I could!) the tennis courts and hire were over priced |
10 |
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Elaine
Mature couple
holland,
United States of America
June 1, 2009
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Lovely property facing Jungfrau. No air conditioning! this is a problem when it is 85. The hotel did not explain when I asked to cool down the room. They came and showed me how to use the fan. the second time i asked how to cool the room they explained they had no ac and brought a fan. Also, even though the prperty was half full, we could not get in our room for several hours. The staff is pretentious and i would not return. |
7 |
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Subaih
Family with young children
RIYADH,
Saudi Arabia
May 30, 2009
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This reviewer provided a score but did not have any comments |
8 |
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Shashi
With friends
NEW DELHI,
India
May 30, 2009
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Staff was polite.room sizes were excellent.serice was 1st class.facilities in room & hotel were top class. It was very hot in interlaken at that time.temp. Was 32c.the hotel had no a/c & it was difficult to sleep!! |
9 |
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Khalaf
Young couple
Dubai,
United Arab Emirates
April 22, 2009
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Nice hotel in general but a bit old They forced me to check out in 20 minutes or they would charge me for half day, and it was not nice from the management to deal with their guest in this way, also TV was not working for half day |
4.5 |
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Paul
Solo traveller
london,
United Kingdom
March 27, 2009
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It is a genuine 5 star.Faultless more or less |
9 |
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David
Mature couple
HEATHFIELD,
United Kingdom
March 11, 2009
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La Terasse restaurant was excellent; a pity there is such a restriction on its opening days; our experience of The Brasserie was 'ok'. No, it was well appointed, staff were helpful and friendly. |
8 |
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Prateep
Mature couple
Bangkok,
Thailand
March 1, 2009
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nice hotel and good staffs the room I stay was rather small |
7.5 |
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Flavio
Mature couple
BELO HORIZONTE,
Brazil
September 30, 2008
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The first-class attention given by the staff at the reception and in the introductory presentation of the hotel facilities, as well as the bell boys in charge of the car parking and luggage, and the waitress in the bar. |
8.5 |
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Rod
Mature couple
WINCHESTER,
United Kingdom
September 30, 2008
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The location, decor, service were all excellent |
9.5 |
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Anonymous
Young couple
Switzerland
September 23, 2008
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The room and the spa. Some parts of the bathroom was oddly not up to the room and the hotel (they look simply cheap... And inadequate for such a place). |
9 |
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Khalid
Family with young children
doha,
Qatar
September 7, 2008
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We enjoed during our stay there. |
7.5 |
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Turki
Family with young children
Riyadh,
Saudi Arabia
September 6, 2008
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This reviewer provided a score but did not have any comments |
8.5 |
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Suhua
Young couple
London,
United Kingdom
August 27, 2008
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i booked a double bed room, and what I got is: 2 singe beds put together...therefore there is a smaill gap between the beds, very uncomfortable to sleep while you got a gap under you |
6.5 |
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Abdulla
Family with young children
doha,
Qatar
August 23, 2008
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This reviewer provided a score but did not have any comments |
9 |
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Alaa
Mature couple
Al-Ahsa,
Saudi Arabia
August 23, 2008
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The price :) |
9 |
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Anonymous
Mature couple
Saudi Arabia
August 22, 2008
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This reviewer provided a score but did not have any comments |
8.5 |
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Jack
Mature couple
Atlanta,
Georgia
August 18, 2008
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Magnificent hotel. People were lovely. Spa spectacular. Good dining (dinner) options. Great location. Efficiency only fair for this class hotel--missed wake up call, undelivered message. No air conditioning--requested fan helped. If not on breakfast plan minimum of 40 chf for any breakfast (or for elaborate buffet) exorbitant even for this level hotel. Urge everyone to book with bkfst included. |
9.5 |
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Anonymous
Young couple
Saudi Arabia
August 6, 2008
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Excellent and extremely friendly staff. |
7 |
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Anonymous
Young couple
Qatar
July 30, 2008
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In the center of interlaken No a/c the say ther is a/c whin I call the hotel , and it's hi price shoud have a/c in the room |
6 |
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Anonymous
Solo traveller
United Kingdom
July 2, 2008
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Very nice hotel. |
10 |
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Anonymous
Mature couple
United States of America
June 30, 2008
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We had excellent food in the Italian and traditional restaurant. The best asset of your hotel is your staff--they are top notch and very helpful. We happened to be there during a mini-heat wave so the room was hot at night. |
9 |
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Anonymous
Mature couple
United Kingdom
May 24, 2008
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The Spa is magnificent. Room very comfortable. Restaurants of a very high standard |
9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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