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Newest reviews for Villa Sassa Hotel & Spa

  • Anonymous
      Switzerland
    August 19, 2014

    Almost everything.

    - The pillows were very insubstantial - they didn't provide nearly enough support. (A leaflet proposed a range of different pillows, but we discovered the problem late at night - additional pillows should have been available in the room). - The screen of the TV set was a bit small for such a large room.

    9.2

  • Wesam
      Saudi Arabia
    July 31, 2014

    city view

    8.3

  • Emma
      Japan
    July 31, 2014

    Short over night stay enroute to Italy. Friendly staff, delicious dinner and good breakfast. Spotless.

    Slightly spartan rooms, more of "apart-hotel" than hotel, but did not matter for over night stay.

    8.3

  • Anonymous
      Belgium
    July 24, 2014

    Good location although about 10 mins from the city center (many steps to walk). No problem for us, but might be a problem for older or disabled people. Nice apartments: quite spacious and very clean, definitely better than expected. Good amenities: indoor and outdoor swimming pools, sauna, steam bath, etc. Mostly friendly staff. Complimentary transfer to airport or train station.

    Breakfast is certainly ok: good choice of Swiss cheeses, meat, and cakes. For this class of hotels (and for this price), we expect freshly squeezed orange juice, however. A bit more day-to-day variation in the breakfast buffet would also be very welcome. Room service was the worst we ever experienced. Both the main dish and the dessert were bland and tasteless while the food and service were very expensive.

    8.8

  • Alexey
      Russia
    July 14, 2014

    The hotel has very good location with an excellent view over the lake, mountains and over the city. There is a number of decent restaurants (but not a lot) within walking distance. To be honest - we never tried the hotel restaurant and therefore I cannot comment it. Our family suite was very comfortable for three of us (and it is big enough for 4 people) with large balcony and spacious living room. The staff is very hospitable and happy to help you.

    Whilst the room was fitted with a kitchen, it was completely useless, because there are no cups, plates, utensils, no kettle, no nothing. We have been told that all kitchenware can be supplied for extra 50 Euro per day - this would sound ridiculous somewhere in US. But to their credit the hotel agreed to provide a kettle and cups free of charge - you just have to ask.

    9.2

  • Anonymous
      Switzerland
    July 7, 2014

    Facilities super and staff very friendly.

    Waiting for the room to be ready.

    9.2

  • Jia-vanessa
      France
    June 30, 2014

    all is good

    9.6

  • Xanthi
      Switzerland
    June 25, 2014

    Excellent location, comfort and amazing view

    The fact that the parking is not included in the price.

    9.6

  • Anonymous
      Switzerland
    June 17, 2014

    Very forthcoming staff, picture perfect hotel grounds! Gym and spa facilities the best I've encountered at a hotel! Absolutely beautiful, highly recommended.

    Purple feature by the pool seemed to be in the spirit of perhaps a good cause, but is a little odd to look at!

    8.8

  • Omar
      Saudi Arabia
    June 15, 2014

    Balcony view ,, fantastic

    Nothing at all

    10

  • Anonymous
      Italy
    June 14, 2014

    Problems with parking; however the hotel personnel took good care of the car.

    9.6

  • Evangelia
      Switzerland
    June 11, 2014

    proximity to city.

    7.9

  • Anonymous
      Switzerland
    June 10, 2014

    The view is fantastic, pool was great, breakfast was good and the rooms were spacious with a small kitchen as well.

    9.6

  • Claudia
      Switzerland
    June 2, 2014

    location, restaurant outside with park. The room.

    Room windows opened to courtyard/reception. A lot of noise from 11pm to midnight due to departing/arriving cars. Would close that area for parking activities after 10 pm

    9.6

  • Anonymous
      Switzerland
    June 1, 2014

    Fitness

    Low price room ....no balcony..

    7.5

  • Nadja
      Switzerland
    June 1, 2014

    We went for a romantic getaway and were not disappointed at Villa Sassa. The staff was extremely friendly and accommodating, the view from our balcony onto Lake Lugano was absolutely beautiful and the facilities were very nice and clean. We would have loved to stay longer to try some of the long list of spa offers. We will definitively return, next time for at least two to three nights, rather than just one!

    We were glad to have a car to get to downtown Lugano, the hotel is not in walking distance. And we wish the water in the swimming pool (in and outdoor) and hut tub would have been a bit warmer.

    8.3

  • Asmaa
      Switzerland
    May 28, 2014

    The view, the room and the kindness of the staff.

    8.3

  • Dawoud
      Kuwait
    May 27, 2014

    Big room .

    Nothing

    8.8

  • Pierluigi
      Switzerland
    May 23, 2014

    View and wellness

    Unpersonal check inn (man) !

    7.1

  • I-an
      Switzerland
    May 20, 2014

    Huge room, great view from the room and restaurant, great breakfast, warm and helping staffs

    The hotel is a bit far from the city and train station...but the hotel provided free shuttle when we left the hotel for station.

    10

  • Georges
      Switzerland
    May 20, 2014

    Looks like a former hospital in those long white gangways. The "Royal Suite" is a small apartment all with white walls and white furniture. No charm, nothing to make you smile

    5.4

  • Chloe
      Australia
    May 16, 2014

    Excellent hotel, beautiful rooms and comfortable beds, outstanding service and breakfast. The view is also amazing.

    It's on the pricey side, but worth it.

    9.6

  • Daniel
      Switzerland
    May 13, 2014

    Very big flats, great to share with friends or bigger families

    Breakfast buffet is very basic

    8.3

  • Zsolt
      Switzerland
    May 9, 2014

    Amazing location.

    9.2

  • Anonymous
      Switzerland
    April 29, 2014

    The upgrade on the corner apartment which had 3 bedrooms a living room a dining room and 3 balconies.

    Nothing!

    10

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