Villa Sassa Hotel & Spa    

Beautiful view of the surrounding area. Nice rooms.

Lack of blackout curtains made sleeping in difficult.

Everything

Our stay was too short

clean nice hotel

nothing but there was no coffe tea facility in the room

Food was really good. The room was very spacious and the view from the hotel is stunning.

The beds were way to hard

Got a good deal (booking.com special offer) which was half the normal price as it seems. Please understand that I have no vested interest with booking.com just telling the facts here. In addition also got the fabulous room in the old villa itself - it has newer building next to it - which was a very pleasant surprise. Hotel is great place to stay overlooking Lugano as it is elevated on the hill, but nevertheless 10 - 15 min walk to city center. It had everything: style,class, great view, friendly and effective staff, parking etc. You can feel that place is run by capable managment and staff being watchfull and attentive to details.

There was nothing I did'n like. Just to point to older or disabled guests that Hotel is slightly elevated and you have to climb the hill on your way back from town center and lake, but that is the price to pay for having a great view.

Great location for shopping, restaurants, lake and views.

Everything perfect

Large room. The hotel provide varied kind of pillow for selection.

The room is closed to the road and too noisy if you open the window. If you close the window there is no fresh air.

room is clean and big. View is so nice. you can see the lake at the restaurant and room.

Everything was almost perfect, the staff very helpful and fluent in English and Italian and German! I enjoyed the location very much, on top of a hill overlooking the city and the lake. Great views and perfect location if you want to get a bit away from the city center but still have it in walking distance.

The scrambled eggs and bacon served for breakfast were cold. The noise from the street bothered me a bit at night.

Great pool!

Staff was not very friendly or helpful. Parking very confusing. Air conditioner only in living room,did not reach to bedroom.

The gym and the outdoor space

the extra costs for WIFI

The rooms are large and comfortable, service is very good and friendly, and the restaurant is also of a very good quality

The apartment is large ,modern,comfortable and clean.Beautiful building with lovely views of the lake ,beautiful garden and large swimming pool.I'm impresion with this hotel.and I will never forget these two days in your hotel .

I like everything in your hotel

The rooms were very clean and spacious. Overall the facilities were very nice and the staff extremely friendly

Had to pay for the parking. breakfast buffet needs to be be uprated

Staff were very helpfull and supportive.Nice rooms with excellent facilities. Breakfast was very good

Cant walk to the lake with kids since it will be very difficult to walk back to the hotel since it is on the top of a hill

High reccomed hotel to stay at Lugano

It was very nice day I had in villa sassa in Lugano.I Wil never forget.

Excellent location, friendly staff and well appointed rooms

belle vue, grand choix d'équipement. Piscine intérieure chauffée. spacieux.

hotel très grand et un peu vide y compris les chambres. Nous avions une suite royal pour 2 adultes et 2 enfants (très grand séjour et deux très grandes chambres) alors que nous aurions pu séjourner dans une chambre double plus simple et moins couteuse.

Freundlichekit der Mitarbeitenden, grösse der Junior Suite, Hotel als Ganzes, Frühstückbuffet, Terasse, Garten

Junior Suite ohne Dusche (nur komplizierter Badewanneneinstieg) geht gar nicht. Wellnessbereich zu klein.

Die Lage sowie die Ausstattung waren sehr gut. Frühstück soweit konsumiert ebenfalls sehr gut.

Nächtens ist es doch sehr laut. Sowohl im Hotel selbst, als auch der Straßenlärm der ziemich ungefiltert bei geschlossenen Fenstern in den Zimmern hörbar ist, war sehr störend.

situation/accueil/ambiance/confort

La bella vista dalla nostra camera,

La colazione in camera prenotata la sera prima è arrivata con 40 minuti di ritardo e dopo che abbiamo sollecitato 2 volte al telefono. Il servizio al ristorante scadente, e al nostro arrivo la prima camera mostrata era poco curata, il divano sporco e tessuto rotto, abbiamo chiesto un'altra camera.

Wri hatten ein Meeting mit 40 Teilnehmern durchgeführt -> Organisation vor Ort war ausgezeichnet!