Villa Toscane

Location Value for money fo area Excellent bathroom hot shower

Staff at reception excellent however when we contacted reception about heating problems (haad to lie in bed with clothes on) it took 30 minutes before someone rushed in with a tiny plug in electric radiator and she tried to turn on radiator and left after 30 mins rang again and was told it would be sortedAbout another 15 minutes a very arrogant tall man appeared with a technical help explaing that the air condition unit didnot work on hot and looked at the radiator knobs which took spanner etc to opn. Did not like his attitude to us as if we were the problem Coffee very poor for price as was not warm so got it topped up with hot water and was told the machine does not produce hot coffee! After that went put for breakfast

Not a standard business hotel, but old charm. Good value for the money, as you can use the services of the main hotel accross the street. Good access to the walking path on the lake shore.

The possibility to use 5-star facilities of the hotel across the street (Spa, pool, bar etc) nice view on lake

Small room, no bath tub and needs refurbishment.

Clean - Not many facilities, but we were able to use those of associated hotels (although the Eden Hotel, which had the swimming pool was quite far away) - Close to lakeside promenade.

The bed was against a wall, so the second person had no night table and had to climb over the other person to get out of bed at night. At check-out we were first charged more for our room than our confirmation from booking.com indicated. They said that we had changed our original reservation and upgraded our room, which was incorrect. After some discussion, they honored the price we were quoted by booking.com. The receptionist was friendly, professional and polite throughout the entire process.

Clean hotel near centrum Montreux,

Small bathroom

Room was of a decent size.

The hotel and room felt a little spooky as there are areas that were not lit up at night.

The hotel itself is very basic, however it is part of the 5* Royal Plaza which is situtated over the road, as a guest at Villa Toscane you have full access to the facilities at the Royal Plaza.

The rooms are in need of a refurb- they are clean and tidy but dated. they is no air con in the rooms so we had to have the window opens at night and the train track did keep us awake one of the nights.

we were upgraded to the hotel across the street

parking was very expensive

Very nice location, Friendly staff, big rooms

the noise from the street has to be reduced,

We were upgraded to the Royal Plaza hotel and my room was very spacious, clean and well equiped.

Very good discount price through booking.com. Big room. Superb Location. Hotel swimming pool.

The building is old but very beautiful. Good atmosphere. Nice spa. Our stay should have been longer...

A little drawback is the reception, located in the hotel across the street. No complaint about this however.