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Zum Weissen Kreuz
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When would you like to stay at the Zum Weissen Kreuz?
Top
Based on
182
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Gordon
Mature couple
banksia beach,
Australia
November 3, 2009
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staff excellant ,locotion from train station ideal |
10 |
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Robert
Mature couple
Raleigh,
United States of America
November 2, 2009
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The location was great. Breakfast was very good and staff was friendly and attentive. Room was good size and very clean. We were also surprised to find a great sun deck on the roof and enjoyed a private dinner and bottle of wine we purchased from the Coop. Very romantic! The restaurant was a bit too pricey for the selection. It would have been nice to have had the option of noise control shutters at night due to the church bells. |
9.5 |
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Anonymous
Young couple
Hong Kong
November 1, 2009
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The room is very comfortable and cozy. The staff are very helpful. |
8.5 |
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Anonymous
Mature couple
Canada
October 26, 2009
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Friendly staff |
6.5 |
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Donna
Mature couple
Ottawa,
Canada
October 25, 2009
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Many careful touches - small deck near room, fruit in room, clean, spare decor, good cosy restaurant in hotel. |
9.5 |
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Tuen
Young couple
Hong Kong,
Hong Kong
October 12, 2009
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The location and room design are good. |
10 |
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Denis
Mature couple
Fulham Gardens SA,
Australia
October 8, 2009
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Located within old town, close to restaurants, river, attractions and main station. Reception staff were very friendly and helpful. Had to ask for many things at breakfast: cups, forks, orange juice, yoghurt. There was more grease than bacon left in bain-marie; scrambled egg (good) but cold - heater had gone out underneath. No toaster (needed for own gluten-free bread). Waitress begrudging about helping; no checking to see if all ok. Room (above kitchen) had four dark-coloured stairs up to bathroom. Only one low stool (no chairs, other than from outside balcony). Early morning noise from kitchen below. |
6.5 |
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Olga
Solo traveller
Москва,
Russian Federation
October 7, 2009
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Hotel's not bad, but overpriced. Though Lucern is really touristic and a bit overcrowded city, so the price was logical (for the demand). Next time I would choose something not so centrally, but quieter and cheaper. So, about the room: tv didn’t work (I don’t really care, but for the money I paid, it should have worked), bathroom door didn’t lock :((, which was unacceptable, no air-condition, only old-fashioned ventilation. So, provided that it was noisy outside all night and church bell rang every hour, we couldn’t open the window and slept without fresh or conditioned air. Breakfast (included) was so-so. Plus, hotel made a hold on my credit card a week prior my arrival, then charged the sum again, promising to call the bank and take off first hold – but nothing happened yet (5 days have passed) So in conclusion, for the price, it could have been much better. But for the service we got – it was tooo expensive. I recommend choosing a different hotel in Lucern Anyway, Switzerland is delightful, idyllic country. So these minor things couldn’t spoil my fantastic time there. Wishing everyone joyful traveling. Olga |
8 |
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Andrena
Mature couple
haddington,
United Kingdom
October 5, 2009
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position excellent situated in the old town and the hub of activity, close to station and quays for the boats. Restaurant excellent, staff helpful with local information |
9 |
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Sheela
With friends
Singapore,
Singapore
September 29, 2009
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The location was perfect, just outside were the Chapel Bridge and the lake, it was near the train station too. This hotel is really good, I would recommend it to anyone. The staff speaks good English and were very helpful. |
8 |
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Varsha
Young couple
SHARJAH,
United Arab Emirates
September 26, 2009
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The room was very comfotable & the reception staff were extremely friendly. Reception staff checked in us @ 1000 am, inspite of the normal check-in time of 2pm. All in alll the stay was very good |
10 |
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Amanda
Family with older children
Richmond,
Australia
September 15, 2009
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Nice modern hotel with some old world charm close to all amenities in Lucerne. Internet access down the whole time we stayed and very bad pillows. It would also be very helpful to have a mirror added to room in addition to the one in the bathroom so that two people can use one at the same time. |
8 |
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Byeongyeon
With friends
SEOUL,
Korea, South
August 27, 2009
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Very..Good!!! |
10 |
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Orion
Group
Tirana,
Albania
August 22, 2009
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Service stuff is excellent, position and history of the hotel are fantastic Very aggressive toward money aqccuision. They take money immediately from your cart without expecting your arrival. Rooms 102, 202,..02 are very hot in the summer because the oven chimney of the restorant go through this rooms. They do not tell you this and is not writen in the booking.com site as well. Be careful! |
6.5 |
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Monica
With friends
Bruxelles,
Belgium
August 10, 2009
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The hotel is close to the shopping center and to the lake, very beautiful enviroment. Lot of facilities and the staff is very kind and helpful. The rooms decorated very elegant and tasty. |
9.5 |
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Kyung
Family with young children
Budapest,
Hungary
August 3, 2009
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Really clean and comfort design room. Small but all things have. 2 children age 4 & 5, I should have select the family room, but was expensive. |
8.5 |
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Byron
Family with older children
Scottsdale,
United States of America
July 7, 2009
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We liked the relaxing jetted spa and the refrigerator/ It was a little noisy with the windows open on a Friday night. It was also very difficult (and for us, impossible) to find by car. We parked across the river and walked across the bridge with our suitcases. |
10 |
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Angela
Young couple
London,
United Kingdom
July 7, 2009
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Fab location, friendly, helpful staff, and well-designed rooms No air-conditioning (none allowed in the Old Town, apparently), very thin curtains and very noisy rooms (the price of the location, I guess). |
7.5 |
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Thomas
Solo traveller
Sant Cugat del Valles,
Spain
June 25, 2009
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Good value - I paid chf 145 for a night which is good for a decent hotel in Luzern. Staff we friendly as you would expect in Switzerland. Breakfast was basic but acceptable. Room was very clean and functional. |
8 |
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James
Mature couple
Lincoln, Nebraska,
United States of America
June 18, 2009
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The hotel desk staff was extremely helpful. Her English was excellent and she was able to explain how to get our rental car to a parking facility. The proximity to the banhoff would be an advantage if you are traveling by train. Parking is several blocks away, across the river. 27CHF per 24 hours. |
8.8 |
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Christina
Young couple
ATHENS,
Greece
June 15, 2009
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Nothing. We had a serious problem with the noise in our room. In our room we could hear the noise from the restaurant of the hotel up to 12 o'clock at night. They did not respect at all the fact that there are people that are staying above the restaurant. We complaint to the hotel management and they said that they will tell their staff to be more carefull. However, there was no change afterwards. |
3 |
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Anonymous
Solo traveller
Canada
June 12, 2009
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Terrific location and very friendly staff. The rooms were clean and comfortable and the breakfast was good. I liked the sun deck as well. Extremely good value for the money. Not the hotel's fault, but some of the rooms are near the church bells which go off every quarter of an hour, all through the night. This didn't bother me after the first night, but it was hard to get to sleep initially. |
9.5 |
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Akira
Solo traveller
Tokyo, Japan,
Japan
June 11, 2009
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Location of this hotel is quite good. 5-10 minutes' walk from the station. and in the middle of historic district of Luzern, just one step inside of the promenade along lake Luzern. From the promenade, you can see Kapell Bridge, bar, restaurant, and markets with fresh foods along the lake. Building was renovated recently, and quite comfortable. Interior was excellent, with comfotable ceiling fan. Rather noisy, sometimes it was, even after midnight, especially on weekends. Youngsters seems to have got drunken, messing around. It might be trade off between low-cost or location... And if it were equipped with bath-tab, it would be better. |
9 |
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Derya
Solo traveller
Ankara,
Turkey
June 3, 2009
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location is perfect, clean ad modern accomadation, breakfast is quite enough. |
9.5 |
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Mohamed
Solo traveller
Doha,
Qatar
May 23, 2009
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Near Historical area, Train station and down town city The Internet Wi-Fi Lan service not working and seems need the provider to adjust it |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
Customers viewing this hotel are often interested in these hotels as well:
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