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Furrengasse 19, 6004 Lucerne – Show map
Excellent location – rated 9.1/10! (score from 534 reviews)
Rated by guests after their stay at Hotel zum Weissen Kreuz.
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140 properties in Lucerne
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534 verified reviews
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Hotel zum Weissen Kreuz's staff speaks: French, English, German
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Food & Drink
Restaurant, Restaurant With Dining Menu, Special Diet Meals (upon request)
Free! Wired internet is available in all areas and is free of charge.
Free! WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and charges apply.
Room Service, Packed Lunches, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
French, English, German
2:00 PM - 12:00 AM
5:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Cribs are not available.
There is no capacity for extra beds in the room.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hotel zum Weissen Kreuz accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 534 reviews
Value for money
Show reviews from:
In the pedestrian zone in the heart of Lucerne, right at the historic Kapellbrücke (Chapel Bridge), where the Reuss river leaves Lake Lucerne, you will find the pretty Hotel Des Alpes.
Score from 864 reviews Very good
The Tourist hotel is at the edge of Lucerne's Old Town, a few minutes from the station and the lake. All rooms provide free Wi-Fi and most have a balcony with mountains and river views.
Score from 936 reviews Very good
Just 50 yards from the historic Chapel Bridge, Hotel Pickwick is right on the Reuss River in the Old Town of Lucerne. It includes an English pub and offers free Wi-Fi.
Score from 679 reviews Very good
Situated in Weinmarkt Square, in the heart of Lucerne’s Old Town, Best Western Hotel Krone offers a rich buffet breakfast, free Wi-Fi and a cozy restaurant with summer terrace.
Score from 242 reviews Very good
Cold at night without the doona but hot with it. Please provide a cotton sheet.
VERY HELPFUL STAFF, CANT THANK THEM ENOUGH. THERE WERE FRESH FRUITS FOR ALL GUESTS IN THE LOBBY DAILY.
Stayed in room 405 for 2 nites with no view. Room has no air-con but there's ceiling fan, enough to cool the room at night. Good in-room coffee machine. Pure Herbs brand bathroom amenities. Complimentary apples displayed at Reception Desk. Great coffee during breakfast with efficient service but will be great if there is fried eggs. Only boiled eggs available. Restaurant serve great pizza & tomato cream soup was great too.
Room quite tide & small, not value for money, WiFi weak, black fungus & stain on shower wall tiles gutters, cobweb on bedroom ceiling, night curtain not well covered. Did not have good sleep cause feather pillows too flat even with 2 extra flat pillows provided & can feel the mattress spring with a thin top foam layer. TV remote control on/off button does not work well.
Free wifi Friendly and efficient staff
Early morning and late night noise from surrounding restaurants
Central location in the Old Town. Excellent Pizza served in hotel restaurant.
Noisy coffee machine in room - better with a kettle :) Bathroom requisites were not restocked during our two night stay.
Location close to the lake and station
Hotel is very noisy and bedding and pillows are very uncomfortable. No air in the room so must leave the window open and could hear the noise throughout the night.
Location,size of room
Street noise.difficulty getting a car nearby.Breakfast very ordinary
Good location and staff.
Stayed one night, good central location near train station. Good rooms with modern finish and excellent breakfast.
Wifi signal not the best
clean room,large bed,nice staff.
room was very hot with small window
Excellent pizza restaurant
No AC in rooms
Close to everything you would like to explore in Lucerne
Location was excellent as it was just 5 minute walk from the Luzern main station . Homely buffet breakfast .
Hotel has a late 10:30 breakfast on Sundays , and we had to skip it as we had other travel plans.So we had to go to the adjacent hotel to have breakfast at 8 am on Sunday.
Initial staff checkin was not friendly. Problem solved but not without emotion.
felt springs in bed, would have preferred foam mattress
Location in the middle of the city center.
The hotel was completetly uncooperative with our booking compared to other hotels. As we arrived, i asked the reception lady if someone may help us with the bags but she was rude saying that this is a 3 star hotel and there is no one here to help you!. We booked 3 rooms and we couldn't sleep well because of the hot weather with no proper air conditionings in the rooms. all rooms were also close to bars which were very noisy at night.
Perfect location, hotel staff was very friendly and helpful, the bed was very comfortable, quiet room and delicious breakfast
Parking was a bit of a hassle, room was very small
Very helpful and pleasant staff and the bed was very comfortable.
The room became quite stuffy as the air con wasn't great.
The location and the cleanliness of the hotel. Breakfast is great.
Absence of air conditioning unit for humidity control. I am sensitive with humidity. Fan is only used to cool the place.
The room was very comfortable.
It was quite noisy on the street at night but that's something that the hotel can't really control.
location staff cleanliness comfort breakfast
I little expensive…. well Switzerland is expensive =)
hard to get a parking place
Suite was contemporary Loved the jetted tub Location was great 1 block away from the chapel bridge. Hotel has Italian restaurant that features great pizza
No airconditioning Lucerne is full of smokers
The location of the hotel is so central to old town, shops,etc. the rooms were newly remodeled and the restaurant was very good
No air conditioning and the room got hot
I think the workers are very nice, and the location is near city center and main train station
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