Zum Weissen Kreuz

房間簡潔舒適，提供服務齊全，還獲免費upgrade房間

The location was great. Breakfast was very good and staff was friendly and attentive. Room was good size and very clean. We were also surprised to find a great sun deck on the roof and enjoyed a private dinner and bottle of wine we purchased from the Coop. Very romantic!

The restaurant was a bit too pricey for the selection. It would have been nice to have had the option of noise control shutters at night due to the church bells.

Friendly staff

The location and room design are good.

Hotel's not bad, but overpriced. Though Lucern is really touristic and a bit overcrowded city, so the price was logical (for the demand). Next time I would choose something not so centrally, but quieter and cheaper. So, about the room: tv didn’t work (I don’t really care, but for the money I paid, it should have worked), bathroom door didn’t lock :((, which was unacceptable, no air-condition, only old-fashioned ventilation. So, provided that it was noisy outside all night and church bell rang every hour, we couldn’t open the window and slept without fresh or conditioned air. Breakfast (included) was so-so.

Plus, hotel made a hold on my credit card a week prior my arrival, then charged the sum again, promising to call the bank and take off first hold – but nothing happened yet (5 days have passed) So in conclusion, for the price, it could have been much better. But for the service we got – it was tooo expensive. I recommend choosing a different hotel in Lucern Anyway, Switzerland is delightful, idyllic country. So these minor things couldn’t spoil my fantastic time there. Wishing everyone joyful traveling. Olga

The location was perfect, just outside were the Chapel Bridge and the lake, it was near the train station too. This hotel is really good, I would recommend it to anyone. The staff speaks good English and were very helpful.

Nice modern hotel with some old world charm close to all amenities in Lucerne.

Internet access down the whole time we stayed and very bad pillows. It would also be very helpful to have a mirror added to room in addition to the one in the bathroom so that two people can use one at the same time.

Service stuff is excellent, position and history of the hotel are fantastic

Very aggressive toward money aqccuision. They take money immediately from your cart without expecting your arrival. Rooms 102, 202,..02 are very hot in the summer because the oven chimney of the restorant go through this rooms. They do not tell you this and is not writen in the booking.com site as well. Be careful!

Really clean and comfort design room. Small but all things have.

2 children age 4 & 5, I should have select the family room, but was expensive.

Fab location, friendly, helpful staff, and well-designed rooms

No air-conditioning (none allowed in the Old Town, apparently), very thin curtains and very noisy rooms (the price of the location, I guess).

The hotel desk staff was extremely helpful. Her English was excellent and she was able to explain how to get our rental car to a parking facility. The proximity to the banhoff would be an advantage if you are traveling by train.

Parking is several blocks away, across the river. 27CHF per 24 hours.

Terrific location and very friendly staff. The rooms were clean and comfortable and the breakfast was good. I liked the sun deck as well. Extremely good value for the money.

Not the hotel's fault, but some of the rooms are near the church bells which go off every quarter of an hour, all through the night. This didn't bother me after the first night, but it was hard to get to sleep initially.