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Club Raro Resort
Ara Tapu, Avarua, 682 Rarotonga – Show map
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The most recent booking for this property was made on Aug 22 at 1:48 AM from the Cook Islands.
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87 verified reviews
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Club Raro Resort's staff speak: English
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Outdoor Pool, Grounds, Sun Deck
Tennis Court, Golf Course (within 2 miles), Fishing, Pool Table, Ping-Pong, Hiking, Cycling, Diving, Snorkeling, Massage, Bicycle Rental, Game Room, Library
Food & Drink
WiFi is available in public areas and charges apply.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Business Center, Fax/Photocopying, Hair/Beauty Salon
Shops (on site), Air Conditioning
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 17 years stay free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
All older children or adults are charged NZD 55 per person per night when using existing beds.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Club Raro Resort accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 87 reviews
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Close to town
The resort is becoming very run down and unkempt
Location and convenience of travel into main part of town. The staff was helpful and courteous.
The service in the restaurant is very slow.
The super friendly staff wonderful views comfy bed and the dining was good. Every day someone was sweeping cleaning gardens and generally keeping the pool areas spot on.
The bathroom especially the shower was not clean and daily room makeup appeared not to improve this. Fridge was very small although good enough.
Staff were helpful, always cleaning the grounds. Reception girl was friendly. The view from our room was good. Location was great being close to Avarua.
Our air conditioner leaked and left a pool of water in our room, but that was fixed straight away. There was a hole in the roof so when it rained we woke up to water dripping on our floor. Our room was not serviced one day. The ground around the pool was slippery even though they had a sign slippery when wet it didn't help because we had to walk that way to get to our lagoon front room. Tried to get snorkel gear but there was none available. One day we missed breakfast by 15 minutes but they were not able to serve us, even though there were patrons still eating breakfast. We had to wait an hour n a half to order from the lunch menu.
Loved relaxing atmosphere - really enjoyed restaurant food , sometimes they needed more wait staff - my "speciAl" banana fritter was a particular hi light ! Lol
The pool table needs sorting!
-The male waiters in the evening were very nice. Friendly, Smiled at you and also had very quick service. -Great cocktails -Whales were seen from the view out the back in the ocean -Male cleaner was lovely very accomodating. -Close to town.
-No hot water the last 3 days so we ended up showering at a friends place. -When we arrived the lady had not much of an idea about our booking she had to ask us if we get breakfast included or not and if we had paid already which ideally they should know. -Breakfast very average fruit looked like it was the same plate used for days. No hot food all cold. -We were put next to a room that was being renovated but when went to the room to nap after being jetlagged there was hammers banging on the walls so this was kind of impossible. -I understand Island time is a factor in the cookislands but the staff especially the ladies just looked like they didnt want to be there and never made the effort to say hello or even a smile.
The staff. Absolutely friendly. My room. It overlooked the ocean! There was a kettle, fridge, hair dryer, shampoo, hangers, TV, towels, alarm set & radio, tea, coffee, sugar, milk & some dish inside. The food in the restaurant was good.
It was uncomfortable for its money. The room cost around $160 AUD per night. I arrived 1 a.m. and was very tired. The receptionist showed me how to turn on the air conditioner and left. I went to the reception to buy some drink and when I came back in 5 minutes, I failed to switch it on by myself. As I was very tired I just left it off. It was pretty hot inside, but I couldn't leave the door open, because there was no fly screen, just the door (the next morning I found two windows). I went to bed, but the fridge was working too loudly. I had to switched it off. The shower leaked, and I had to stand up again and turn it off as much as I could ( but it was continuing leaking). That moment I understood why I hardly was able to turn the shower on when arrived). The bedding was not clean? I was not sure :( The windows (all the wall) was not clear. I can add that not every room overlooks the ocean. It can be deep among the trees, overlooks another rooms.
The prices at the resterurant. a salad should be more than a piece of lettuce. Happy hour at the bar $1.00 off a beer, a waste of time.
Tua was very rude to me every morning at breakfast- was noticeable for others to comment, coffee cups glasses should be changed every day not rinsed out and left in the bathroom,
Great lagoon view, nice staff, comfy bed, lovely tropical garden
Far from everything, Breakfast was average, old fittings and overall not that clean.
It was our third time at Club raro and we felt this time they had made some improvements not that it worried us we have enjoyed all our stays there it is good value for money, staff are always friendly. Meals have improved since our other visits we stayed in most nites this time.
The restaurant was easily accessible. Best food I've eaten for a while.
The nicer snorkel beaches are on the other side of the island
Peaceful and quiet,and the Privacy.
Nothing about the place was outstanding.
The property is jaded and needs a big face lift.
Location, food was ok
The property was located close to Avarua. We used it as a base and enjoyed having scooters to travel daily, dependent on wind direction etc. The staff were friendly and helpful. The facilities were basic but we knew that when we booked and feel that we got excellent value for the cost of the accommodation for 3 adults. We would recommend it to other budget conscious travelers. The room they suggested for us was self contained and we had cooking facilities, full sized fridge etc.
Swimming pool water looked brackish at times. One of the washing machines was out of order…had to wait to use them. The management could have considered visual impact of Rubbish bin storage and screened these or placed them elsewhere.
Location: sloth-paced 25 minute walk or 5 minute drive to Avarua, few minutes walk to the fishing club and flying boat takeaway. Friendly and helpful restaurant and general staff. Pleasant views out to the sea from the pool bar/boardwalk area. Movie channel was useful - amusing when a movie ends then staff scroll through until they find something they like to watch. Standard room was dated but quiet. Never saw the room service staff - but you knew they had serviced the room with fresh towels etc. Recommend inclusive continental breakfast deal - lots of fresh fruit, pancakes, toast/spreads, coffee/tea and juices to fuel up for the day. Friendly advice to settle our bill the night before we left. Invoice was accurate. Departing wake up call and airport transfer was exactly on time. Good value if you're content with a basic place to sleep and store your luggage.
Unhelpful and bureaucratic manager - charged for four day scooter hire, when I effectively could only hire it for less than three 24 hour periods before leaving the country, despite exchanging emails with arrival/departure dates and scooter hire info. Weird. Not every room has a lcd tv - couldn't use my HDD to watch tv or play music. Aircon unit can be noisy at times but ok if you're a heavy sleeper. Just keep the fan on. Despite warning signs that outside paths are slippery when wet - its still hazardous.
bar staff down by the pool excellent
coachroaches in the room also musty rooms also guy on reception telling us we didn't have breakfast package but was soon sorted when the girl on morning shift arrived
Good location, great having the pool and bar, good value
Got woken up on 4 separate occasions from staff ringing our room either late at night or early in the morning. Room not serviced very well, room service come at very weird times (usually when you're still in the room)
The beautiful setting, ie pool, bar, an tables surrounding an the decor of room, especially the cleaning staff who were lovely an gardening staff exceptional
The attitude of reception manageress? I don't like being told by receptionest "i am telling you!" When i queried cost of bill an stated we were charged for xtra day, which when we left, i was proved right by leaving on the day i said we were. Hence a refund was given.
Very friendly outgoing staff, the view from the resort was possibly the best view on the island (gorgeous sea views day and night). Great bar both poolside and looking out over the ocean.
I had a few problems with the wifi not logging out properly on my smartphone.
The staff are very helpful always willing to help with a smile. The place was virtually spotless all the time! The beach views were amazing got such a wonderful view of the lagoon from our room, felt like true paradise!
The pool was a little small. The menu for the restaurant was pretty basic and a little pricey.
The staff were very friendly
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