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Ara Tapu, Avarua, 682 Rarotonga, Cook Islands – Show map
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74 properties in Rarotonga
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79 verified reviews
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Club Raro Resort's staff speaks: English
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Outdoor Pool, Grounds, Sun Deck
Tennis Court, Golf Course (within 2 miles), Fishing, Pool Table, Ping-Pong, Hiking, Cycling, Diving, Snorkeling, Massage, Bicycle Rental, Game Room, Library
Food & Drink
WiFi is available in public areas and charges apply.
Free private parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Business Center, Fax/Photocopying, Hair/Beauty Salon
Shops (on site), Air Conditioning
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
All older children or adults are charged NZD 55 per person per night when using existing beds.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 79 reviews
Value for money
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Surrounded by tropical gardens, Muri Lagoon View Bungalows are just 5 minutes’ walk from the Muri Beach waterfront.
Score from 68 reviews Good
|Guest at Muri Heights have access to a private beach, 5 minutes’ walk away.||
Located on the Arorangi waterfront, Castaway Resort features a private beach, a swimming pool, a restaurant and a bar. Guests enjoy free breakfast and free use of kayaks and snorkelling equipment.
Score from 79 reviews Excellent
Set alongside a white sandy beach, Rarotonga Villas overlooks a beautiful blue lagoon and the Pacific Ocean. The modern Polynesian-style villas feature a balcony offering ocean views.
Score from 9 reviews Exceptional
The location is great, not far from town and right on the beach. Most of the staff were lovely and allways willing to help, especially Danielle from reception and the cleaning lady (I don't know her name) who left us clean towels every day (we put the do not disturb sign up most days because we don't feel that we need clean towels and sheets every day), she even left us flowers which was nice. The breakfast that was included in our booking was fairly standard but easy and enjoyable - toast, cakes, cereal and fruit were the main items. The menu for the pool bar and restaurant was small, but the meals were large enough for us two girls to share the pizzas and burgers. (we don't eat sea food). The food was nice and we enjoyed sitting by the beach and watching the sunset. The prices were fair, similar to what we would pay in Australia. The hire service is handy, putting down a deposit is understandable. We only hired reef shoes but there seemed to be heaps of snorkel gear and towels ready to be hired. The room was nice and clean when we arrived, the bed was comfy and we had a fair size tv (Which we never turned on), good ac and a fridge. We never really swam in the pool - when the ocean was right there. The lagoon was lovely, if you see it nice and calm then make the most of it! most the time we were there it was too rough to swim in, but when it wasn't we had a blast snorkelling there. We weren't too worried about the water there not being great because it gave us reason to explore all the other beaches on the island. Hiring a car or scooter on Raro is kind of essential if you want to make the most of your holiday, It was so easy to hire a car from Polynesian rentals, which had a direct phone to contact them from club raro (and I believe scooters ready to go). Also parking was good in front of the hotel, just don't park under a coconut tree. We really did love our stay at Club Raro and would love to return in the future. It really was paradise.
We had only a few squirmishes at Club Raro that did impact our stay a little. The first being the payment method to pay for the accommodation which had to be paid prior to arrival. After I made the booking I never heard anything from Club Raro till I contacted them a few months later via email. The only method to pay them was to send an email with a form including your credit card details. BE CAREFUL! You should never ever email credit card details, emails are subject to phishing that causes fraud. I work in IT, I have seen it before. Also print off your booking. We chose one including breakfast. Originally when emailing them before we arrived they had no information of this, I sent them the booking and they confirmed our breakfast was included. At our first breakfast we were told we weren't on the list so we could essentially pay or go away. I explained the email, and after searching, they found it, confirmed again that breakfast was included and let us in. The next was that there were cockroaches in the room. After a few days of rain we came home to about 10 scampering through our room, luckily we brought bug spray. Also, one of the reception ladies was often a little bit rude and seemed extra annoyed when we asked her to book some tours for us. Water pressure in the showers was not really good. The water would go from hot and extreme to cold and dripping and back again every so often without touching the taps. Lastly, and probably had the biggest impact was the restaurant. The in room booklets say that they should be open till 9, I don't think we saw this once. Each day they closed at a different time between 7.30 and 9.00, which was really disappointing when we would go to get a late dinner and be turned away... this happened about 5 times. Also we arrived to breakfast at 9.50 one morning (Breakfast closes at 10.
Food was awesome and Juta the bartender was such a polite and friendly staff member :) Our bed was so comfy and we relaxed and had the most amazing rest during our wet weekend which suited us as we live such busy lives.
Nothing to.complain about or dislike but just to help resort eith improvements, the bathrooms.floors needed to.be mopped daily.
Roomy rooms which were nice and clean. Staff very friendly and helpful
Location, just out of town suited us with bicycles. Pleasant, clean room Good elevated location for whale watching in migration season Reception staff helpful
Breakfast on the expensive side. Better places to eat evening meal elsewhere
Staff were helpful
My room look different to the picture. It was plain no pictures on the wall as other rooms did, bed sheets all plain.. Walked past another 3 rooms with the works.. I was in room 223..
Swim up bar, views, location and the standard of the second room was very good, which was a poolside room and very quiet.
First room I was put in was old, dirty and dark. There were cockroaches and ants in the room. Spent two nights in it then asked to be changed, which they did very quickly. Couldn't get onto WiFi, which there was a charge for but was refunded.
Very Friendly Staff Comfortable Beds Location handy Good meals Room serviced every day
Conveniently located this old style resort with very friendly and helpful staff has a prime location in that the site is elevated overlooking the lagoon from where we could see whales pass - not too far away. It was a wonderful event. Lagoon view rooms are a bit more 'select' and private while poolside you feel like part of the 'community'. Roll on Rarotonga. We loved our stay amongst these quiet and dignified people.
Pleasant interactions with some staff. Great location for whale watching. Comfortable bed.
Expensive for what was offered. Food choices at restaurant abysmal. Serviceability of room facilities poor. 'Laid-back' attitude of staff might be mistaken for an easy-going attitude to life. In fact this frequently was revealed as 'don't give a toss'.
Close to town
The resort is becoming very run down and unkempt
Location and convenience of travel into main part of town. The staff was helpful and courteous.
The service in the restaurant is very slow.
The super friendly staff wonderful views comfy bed and the dining was good. Every day someone was sweeping cleaning gardens and generally keeping the pool areas spot on.
The bathroom especially the shower was not clean and daily room makeup appeared not to improve this. Fridge was very small although good enough.
Staff were helpful, always cleaning the grounds. Reception girl was friendly. The view from our room was good. Location was great being close to Avarua.
Our air conditioner leaked and left a pool of water in our room, but that was fixed straight away. There was a hole in the roof so when it rained we woke up to water dripping on our floor. Our room was not serviced one day. The ground around the pool was slippery even though they had a sign slippery when wet it didn't help because we had to walk that way to get to our lagoon front room. Tried to get snorkel gear but there was none available. One day we missed breakfast by 15 minutes but they were not able to serve us, even though there were patrons still eating breakfast. We had to wait an hour n a half to order from the lunch menu.
Loved relaxing atmosphere - really enjoyed restaurant food , sometimes they needed more wait staff - my "speciAl" banana fritter was a particular hi light ! Lol
The pool table needs sorting!
-The male waiters in the evening were very nice. Friendly, Smiled at you and also had very quick service. -Great cocktails -Whales were seen from the view out the back in the ocean -Male cleaner was lovely very accomodating. -Close to town.
-No hot water the last 3 days so we ended up showering at a friends place. -When we arrived the lady had not much of an idea about our booking she had to ask us if we get breakfast included or not and if we had paid already which ideally they should know. -Breakfast very average fruit looked like it was the same plate used for days. No hot food all cold. -We were put next to a room that was being renovated but when went to the room to nap after being jetlagged there was hammers banging on the walls so this was kind of impossible. -I understand Island time is a factor in the cookislands but the staff especially the ladies just looked like they didnt want to be there and never made the effort to say hello or even a smile.
The staff. Absolutely friendly. My room. It overlooked the ocean! There was a kettle, fridge, hair dryer, shampoo, hangers, TV, towels, alarm set & radio, tea, coffee, sugar, milk & some dish inside. The food in the restaurant was good.
It was uncomfortable for its money. The room cost around $160 AUD per night. I arrived 1 a.m. and was very tired. The receptionist showed me how to turn on the air conditioner and left. I went to the reception to buy some drink and when I came back in 5 minutes, I failed to switch it on by myself. As I was very tired I just left it off. It was pretty hot inside, but I couldn't leave the door open, because there was no fly screen, just the door (the next morning I found two windows). I went to bed, but the fridge was working too loudly. I had to switched it off. The shower leaked, and I had to stand up again and turn it off as much as I could ( but it was continuing leaking). That moment I understood why I hardly was able to turn the shower on when arrived). The bedding was not clean? I was not sure :( The windows (all the wall) was not clear. I can add that not every room overlooks the ocean. It can be deep among the trees, overlooks another rooms.
The prices at the resterurant. a salad should be more than a piece of lettuce. Happy hour at the bar $1.00 off a beer, a waste of time.
Tua was very rude to me every morning at breakfast- was noticeable for others to comment, coffee cups glasses should be changed every day not rinsed out and left in the bathroom,
Great lagoon view, nice staff, comfy bed, lovely tropical garden
Far from everything, Breakfast was average, old fittings and overall not that clean.
It was our third time at Club raro and we felt this time they had made some improvements not that it worried us we have enjoyed all our stays there it is good value for money, staff are always friendly. Meals have improved since our other visits we stayed in most nites this time.
The restaurant was easily accessible. Best food I've eaten for a while.
The nicer snorkel beaches are on the other side of the island
Peaceful and quiet,and the Privacy.
Nothing about the place was outstanding.
The property is jaded and needs a big face lift.
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