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Aroa Beach & Marine Reserve, Rutaki, CK Rarotonga, Cook Islands – Show map
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68 properties in Rarotonga
Including hotels, apartments, villas and more.
44 verified reviews
They speak your language
Sanctuary Rarotonga on the Beach's staff speaks: Filipino, English
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Outdoor Pool, Grounds
Tennis Court, Golf Course (within 2 miles), Fishing, Ping-Pong, Canoeing, Diving, Snorkeling, Sauna, Fitness Center, Spa, Massage, Hot Tub, Game Room, Karaoke
Food & Drink
Wireless Internet Hotspot is available in public areas and charges apply.
Free public parking is available on site (reservation is not needed).
Room Service, Airport Shuttle, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Laundry, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
Children cannot be accommodated at the hotel.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 44 reviews
Value for money
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Pacific Resort Rarotonga is found on Rarotonga’s famous Muri Beach, surrounded by 6 acres of tropical gardens.
Score from 8 reviews Good
|Guests at Nautilus Resort can cool off in their private plunge pool or swim in the larger resort pool. Each villa or suite also offers a balcony with sea or garden views.||
Overlooking the beautiful Muri Lagoon, Te Manava Luxury Villas & Spa offer 5-star accommodation with a private plunge pool and patio. Enjoy a day spa and free rental of watersports equipment.
Score from 16 reviews Exceptional
This 4-star resort, situated on a private beach, features a restaurant, bar, outdoor pool and luxury day spa. Guests can enjoy a relaxing massage on the beach. Free continental breakfast is included.
Score from 78 reviews Review score
Housekeeping staff were incredibly friendly
Good options were limited
Warmth, beach, snorkelling, kayaking, relaxing by the pool. The cocktails were awesome, the staff friendly. The view from my room.
Nothing really, all good, will go back again.
Our room was very nice with great view . Great free canapés & a drink by pool on a Tues night
Staff at Sanctuary a big step up from those at Rarotongan - at main hotel ie the associated Rarotongan there appeared to be major understaffing - staff seems stressed, lacking enthusiasm & inefficient . Service painfully slow at restaurants & even though an item on Sanctuary daily news sheet ( & all meals came from same restaurant ) you were unable for some unfathomable reason able to order the special of day as only available at restaurant at The Rarotongan - whatever !!
The location was good, we got what had been requested, a ground floor beach room, but that is where it stopped. The food was pretty good in the Bluewater Grill but the service was shocking.
The lack of service in the bar and restaurant, and the time it took to get a meal delivered. The room was pretty small and felt very cramped. The only resort that charged separately for airport transfers, $50,00 each way! They did not know how to male a pina colada cocktail either.
Everything: location, service, comfort, other meals, activities.
breakfast can be improved upon with greater variety.
Beautiful location on the water. Staff was generally very friendly. Comfortable facilities.
Food service always slow. Food was okay but never exceptional. Weather was really bad for most of the week but, of course, they don't control that.
We loved the friendly service beautiful view from each room (we stayed twice) lovely swimming and snorkelling
It is starting to show its age. Our room was only surface clean. Disappointed with breakfast. Coffee Luke warm every morning.
The staff at Sanctuary were fantastic. Friendly, always remembered my name (that counts for a lot). Beautifully appointed rooms and outlook. I recommend block 7.
The booking staff made a number of fundamental and basic errors, which caused some anxiety prior to the trip. Thankfully, this didn't continue when I arrived
The location, the quality of the cooking at dinner (when the food could actually make it to the table)
Never, anywhere, have I encountered such inept and atrocious service. Staff seem utterly untrained, unmotivated and uncaring. There are literally hundreds of better and cheaper places that reflect the real charm of Rarotonga and its people.
Airport transfer price to the hotel was more expensive than major international cities, adult dining facilities were not open for dinner and breakfast had limited offering, beds were comfortable but had a plastic cover. Daily cleaning was late afternoon and cursory. Treats that you would expect for such a high price resorts were lacking, e.g. bath robes.
We had a great 8 days there, lovely people lovely place, they had all the amenities we needed including snorkel gear, kayaks and paddle boards, didnt get to use the kayaks as we had bad weather but loved the island time.
The weather was really bad.
Rooms were fantastic
Breakfast was extremely poor Staff not very friendly Room was not cleaned at 3pm
-Location -Restaurant food nice
-No mini bar in the room -No menu list for food or alcohol delivery -Service at dinner was exceptionally slow, especially with drinks, 10+min to have a standard beer delivered to our table. -Could hear discussions in other rooms, People being woken to catch early flights with knocking on doors, dragging suitcases along the floor above.
Loved the housekeeping lady Sosi. She was a darling. Full of fun and laughter when you met her.
Reception staff at Sanctuary were not the friendliness. Our door key had to be changed everyday as it wouldnt read once you left the room. Ran out of yoghurt for 3 days and brown bread. Didn't like to get charged $20 corkage for drinking our own alcohol at pool when there is no signange to say that you can't and also the fact that others drank wine of their own and were'nt charged.
Location, snorkelling and also the cleaning staff were friendly and helpful Beachfront rooms were nice and comfortable
Front desk staff grumpy as, wouldn't communicate or be welcoming. When asked everything was a problem! Length of time to get anything (including food) was a disgrace. Food when it finally arrived was of a good standard. Front desk staff would put us off staying again.
Location was good, great for snorkeling.
Breakfast was appalling. Stale cereals, tinned fruit salad with dead flies...cold coffee and not enough of anything, We gave up and went out for breakfast to local cafes. Check in was bad. One guy at the bar trying to see to everyone.Cleaner of our room was lovely but apart from her rest of staff weren't too friendly. On check out someone had put a meal and drinks on our room and shuttle to airport came to pick up 8 people with only room for 6.
The location was brilliant. The Spa Polynesia treatments & staff were excellent although I would have liked the day spa to be more user friendly and offer a drink before or after as well as being offered use of the pool or cabanas. Our room was cleaned well daily.
The staff were unfriendly, unhelpful and it was all too much trouble. The food was disgusting. One meal of seared scallops I ordered looked like vomit (truly) my seafood was almost raw, it was on Melba toast - soggy from raw seafood juice then topped with this slime chunks of pawpaw in a slime sauce or something, truly slop on a plate. I didn't eat it and they didn't care or ask why. My surf n turf was ok but prawns were nor cooked thru and all the guts from prawn heads had run onto my steak YUKKY! The units are dated, the bed rock hard, breakfast was pathetic, juice tasted off on some days, some canned fruit, runny yoghurt, lump of porridge or muesli, usual toast & croissants, few slices of wilting fruit, few dry cereals etc but NOT a tropical fruit platter as you would imagine, or eggs or cheeses (except for extra $17+) plus NEVER forget to bring your breakfast voucher or no food for you! I have an allergy & ordered a drink on the menu that had no alcohol in it - oops they put alcohol in! Imagine if this went to a child! The resort is not enticing and old fashioned. There is no friendliness or encouragement to enjoy the place by anyone. Staff are slow and not helpful it just lacks personality. The grounds and outside table/huts were not cleaned after guests and looked sticky & dirty and littered with rubbish. This was our 2nd visit there and we thought that maybe it had changed, sadly we were so disappointed and would NEVER return again. It is far to overpriced and a horrible place to stay. They really need to work on presentation of food as well as the overall resort & get staff to take on an a attitude of "sure, no problem - with a smile" like they care about the guests and are keen to make the guest feel important want to be a part of making their holiday a special for time for them. Not just ignore them and make the guest feel guilty for holidaying while they are there working for low money.
Great swimming and snorkeling. Would stay here again purely based on location. Just a shame that service of staff can't meet the same standard.
Service of staff was disappointing compared to the location and potential of this resort.
staff across the sanctuary, rarotongan & spa were friendly and helpful. didn't spend a lot of time in the resort as we were out with friends & family most days. resort seemed half full or less so nice and quiet. basic rooms for what you pay but good enough for a tropical getaway. excellent coral setup right out front for beautiful snorkelling, perfect.
All for continental/tropical fruit breakfasts however wasn't stocked very well (i.e. not a lot of fruit variety & only rices cereal available for the first couple days!). noise could be an issue during peak season but i'm particularly fussy. other than that my partner and i had a great trip. much happier vibe here than Fiji and would return to Raro in a heartbeat.
The staff were exceptional and really made the effort to remember you and treat you personally.
Location on Lagoon - best snorkeling at your door step
great location with views to die for. staff that remember your name a greet you with Kia Orana and a smile every time.
the cleaner was a bit to relaxed.
The staff were friendly. It was good location with nice sandy beaches. swimming pools, restaurants and on site entertainment were all good.
The staff just seemed to be there if needed. They didn't go out of their way to make out stay more enjoyable. The hotel needs lots of outside maintenance. Our electronic room keys often didn't work and daily services varied from one day to the next. floors were slippery when wet. The wireless internet system was complicated to disconnect, and was slow. A noisy generator all night meant I had to use earplugs to get any sleep.
Waking up right outside the beach everyday. The staff were always friendly. The pool was excellent.
My aircon stopped working and had no feedback to when/if they were looking at the problem. The food service was very slow, and quality hit and miss. Some excellent meals and others not so much. Specials weren't available on the sanctuary side, which seems wrong when you pay a premium to be that side. And having to buy water to have with a meal was annoying.
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