Agustina Suite

La atencion horaria de recepción convengamos q es un edificio y dentro de el esta el apart pero para nuestra visita fue lo ideal xq casi no estuvimos anduvimos mucho y muy comodo el super en frente abierto hasta las 23 hs...

Buena ubicación , muy cómodo y excelente ubicación.

Me encanto todo ,esoecialmente el diseño y confort del departamento

qualité, propreté, confort

en general todo

poco ascensores, por la cantidad de gente

Quiero manifestar que las opciones de algunas preguntas no corresponden con mi apreciación y por lo tanto no me permite responder

La ubicación del hotel es muy conveniente para ser un punto de partida de cualquier planificación del viaje, bien equipado y moderno, la limpieza y arreglo fue impecable, amplio y confortable.

Por ser Apart-Hotel, no tiene personalidad ya que en el mismo edificio se comparten varios negocios similares; no hay una recepción personalizada. Lo malo, estaban construyendo un edificio adjunto y el ruido fue insoportable. El desayuno no es su fuerte, es repetitivo y te lo dejan el día anterior en la nevera.

El concepto de mini departamento.

La atencion en la recepcion.

Solo me falto la entrega de la factura, agradecere que me la hagan llegar.

Esta realmente muy bien ubicado y las personas son colabroadoras.

No es posible conseguir un adapatador, esto lo deben tener en cuenta si rciben turistas extranjeros.

Las habitaciones son muy buenas, limpias y se encuntra bien ubicado

No hay suficiente información, sobre los apartahoteles, y como funciona el sistema, estabamos realmente desubicados. No se tiene en cuenta la hora del vulo de las personas.

La atencion de los encargados pesima. Las habitaciones muy pequeñas. No tiene recepcion. El desayuno lo dejan en la nevera la tarde anterior. Entra cualquiera al edificio ya que es un complejo grande de apartamentos de los cuales es dueña una empresa de una torre de los pisos 8 al 30 y los alquilan.

Muy acogedores los departamentos, bien ubicados, se puede ir a lugares de interes caminando, hay excelentes barrios historicos y de moda cerca del hotel, restaurantes de diferentes estilos de comidas, gustos y precios. Todo ideal...

Exelente ubicacion y atencion!!!

y nada malo que comentar

La ubicación céntrica y la comodidad del departamento

Es difícil encontrar la recepción que está en el piso 17 y en la entrada de planta baja no hay cartel. El resto sin inconveniente.

We arrived early but this was not a problem. Our apartment was very comfortable with enjoyable breakfast each morning. Proximity to sightseeing destinations was excellent.

Nothing

Receptionist went beyond expectations in helping us with air reservation check-in and turning in a rental car.

Breakfast was adequate but minimal. We only knew from reading reviews that we had to go to 17th floor for check-in

Location, location, location....then price and the view from the 30th floor amenities level in the central old business district. Ivan at 17th floor front desk/check-in/out was especially helpful with any inquiries/requests. I wouldn't stay anywhere else in the city of Santiago, Chile!

Reception desk on the 17th floor. Suite on the 16th floor. Two elevators functioned poorly and were always full. Suite seemed to be a vacant apartment that they decided to rent as a hotel room, permanent residents living next door.

Location and decore and pool.

Came at 7 pm to clean room

The suite was comfortable enough and very clean.

It isn't a hotel. It seems to be one of a number of random suites in a huge apartment block. The building was easy enough to find but the apartment was not. There was a front desk for the building and people with very little English directed us up a set of stairs (with our heavy cases) and told us we had to walk along 50 m then go up to the 17th floor (there are two lifts but it is a huge block so that finding one empty enough to take us and our two cases took some considerable time). On the 17th floor we finally found the office for Augustine suites. The staff were helpful but we then had to trundle back down the crowded lifts with our gear to the fifth floor to our apartment. The apartment windows look out onto a huge concrete wall without windows. The breakfast was close to inedible -- a tray in the refrigerator with small packages of processed this and that, a couple of slices of bread and a little bit of cheese.

I did like the room but I didn´t like the bathroom

I didn't like the build. It was confuse to found the reception, I'm a travel agent and I can't recommend this hotel to my clients

We arrived at 2pm and room wasn't ready because people left late so we were kindly asked could we wait for a while which we had no problem with it. We were back about an hour later and our room was ready but to our surprise we were upgraded to a larger suite as a way of apology for the waiting which was really nice of them. The room itself was excellent. Next morning, a full continental breakfast was delivered to our door which we enjoyed very much. Breakfast included fruits, yoghurt, juice, cornflakes, bread, cheese, ham and cakes. As we only stayed one night, there was no pressure on us to leave next day. We highly recommend this hotel and will have no problem staying there again

There was nothing we disliked about the hotel

This hotel is horrible and definitely not at all what was stated in booking.com. We suggest to remove this hotel from the list

Clean room

Breakfast was not provided yet it was stated in the booking that it was.