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Carmen 390, Downtown Santiago, 8320000 Santiago, Chile – Show map
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58 verified reviews
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Apartment In Chile Carmen 390's staff speaks: Dutch, Spanish, English
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Sauna, Fitness Center, Playground
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
24-Hour Front Desk, Tour Desk, Laundry
Family Rooms, Elevator, Heating
Dutch, Spanish, English
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
This property only accepts cash payments.
Credit cards are only needed to guarantee your booking.
Based on 58 reviews
Value for money
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Location (10 min from center) Rooftop view from common terrace Receptionist were kind Pool Gym Communication with the owner
Cleanliness Not many TV channels working Nearby construction works in the morning (not owner's fault)
Favorable points: low cost, relatively close to subways, garage included.
Unfavorable points: in the reception I discovered that it was not a hotel, it is a building of rented apartments. Although it was clean, the apartment had a terrible smell and the furniture was very old.
The apartment was clean and a nice size for two people. It was within walking distance to the main attractions. The apartment is in a residential complex, it seems safe. Make sure you tell them your estimated time of arrival and also have a name to ask for in lobby.
Nice location for what we were looking...
Need to arrenge payment with the person... Needed to call her and she had to come next day to take payment.
The actual apartment is in a great location and has everything you need in the kitchen and a small terrace. Ideal for couples or solo travelers.
We did not like the fact that on our first night there we received 2 phone calls, one after the other around 11pm when we were half asleep, one after the other from the person regarding payment. The next day I received an email asking how we were going to pay, there is no physical way to pay downstairs at the reception, I responded back to the email saying can you deduct the amount off my credit card, they said no. Then on the last morning while we were in the middle of packing up, the lady turns up at the door asking for the payment, then wants to come in to write out the receipt on the kitchen bench which holds us up 15 minutes. She asked what time we were checking out, we said 11am then at 11:15pm as we were walking out the door the reception rings to find out where we are. We would have been down there on time if the lady hadn't held us up in the first place! And then there was nowhere in a massive building for us to leave our bags for a couple of hours. Also at the start when we picked up the key, the wrong apartment was written on it so we had to trek up and back to the 7th floor twice & hassle the person in the apartment that was written on the envelope who knew nothing about it. All in all, great apartment but very poorly organized in terms of payment, nobody wants to be hassled 4 times in the space of a day and a half!
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