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Huerfanos 547, Downtown Santiago, 8320000 Santiago, Chile – Show map
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Bellas Artes Apartments's staff speaks: Spanish, English
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WiFi is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is needed) and costs USD 12 per day.
24-Hour Front Desk
Non-smoking Rooms, Heating
2:00 PM - 12:00 AM
12:00 PM - 12:30 PM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 10 years stay free of charge when using existing beds.
All older children or adults are charged USD 10 per night for extra beds.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
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Based on 665 reviews
Value for money
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Philipe and the reception staff were very helpful, friendly, and professional. They cared enough to simply make sure things worked. A "can do" staff.
The lock on the door was not a deadbolt and the safety deposit box did not work. Did not feel secure leaving valuables in the room
Location Front desk staff Oficina staff wifi kitchen tools
- No toilet paper replacement - this is crucial... :) - No matches (or alike) in kitchen - Very poor cleaning of bathroom -- replacement of towels (including the ones for the floor) only every two days - Never got someone to open the safe (we could not use it).
Having a little extra space and facilities than normally provided by hotel rooms.
The noisy construction work going on close by. Would have been useful to know this in advance, then I would have considered booking elsewhere. Attempts by the staff to charge a late check out fee, although I was not checking out late. Booking.com resolved this for me though.
If you like city experience, with no expectations, the apartment will do.. location is not bad
not clean, only one wine glass, a lot was broken, like floor tiles, lamps did not function, a lot of noise everywhere, upstairs, downstairs in the hallway, outside, swimming pool smells like chlorine and no sunbeds outside.. well, not something to repeat!! for us,,
We booked a loft, got first presented a small appartment without balcony ( which normally you get for much less ), than after complaining, they showed us the loft. The loft was a nightmare, stinking like an ashtray and really run down . Finally we received another appartment, which was at minimum at a quite location, but nothing more.
The central location.
The apartment as on the ground floor of the complex and because of the layout around a central courtyard the apartment was noisy. The reception staff had very little english , we had no spanish. A welcome pack printed with information in English would have been very useful.
Location is fantastic; A/C worked nicely - apartment did not face sun or noise so it was cool and quiet.
Office staff was not very responsive - they promised hangers - iron - blender - wine glasses, but they would not communicate or bring them over. The maid, however, was extremely nice and did provide excellent care and attention! Maid service over the weekend did not occur and the weekend office staff was not at all responsive. Bathrrom door did not close. Kitchen pots in bad shape, no corkscrew. No basic ammenities like salt/pepper or tea bags.
The location and the two stories apartment
The noise from people outside and from flushing water inside
location, parking for a fee, food store downstairs
kitchen supplies were poor, towels not changed
The location was ok
This place was awful. We booked a slightly more expensive duplex apartment but were given a standard one. After calling the reception four times over a period of several hours to ask if it could be fixed (and getting a standard 'we will be in touch')the fifth time we called we finally were told that there were no duplex apartments available. We were unable to get a refund and staff were really unhelpful and rude. The actual apartment we were given was smelly and airless and we only stayed there for the minimum amount of time. Also, when we checked in we pre-paid for an early morning taxi. The taxi never arrived, the staff person was again rude and unhelpful, but finally - after over 20 minutes of waiting, she agreed to give us a refund for the prepayment (though not for all of the amount we had paid) and we picked up a taxi on the street. I would definitely not recommend this place.
Perfect location for getting around central Santiago on foot and right next to the Cerro Santa Lucia. Clean and safe.
Bedroom was barely big enough for the bed. It had limited room to move around and no room to open our bags.
Apartment is very near to market, So it's make your life easy. Staffs very helpful. I stayed in a single room which is quiet good.
The rooms are excellent and the location also.
The hotel should have: 1.adaptors for electric appliances. 2.A wine cork removal in the kitchen. 3.The security can be improved if the hotel makes identification cards available.
The guys at the appartment reception spoke english and did their best to help us. Very clean and comfortable room. Room was cleaned daily. Private Wi-Fi so very strong. Very secure building.
Minor things: Pool has a roof over it so it gets no sun exposure and it was freezing. Air con in the room was in the living area, so upstairs where the bed is stayed hot. There's bedfans though. The toaster plug doesn't fit in the socket so it is useless. Kitchen could be a bit better equipped. Would definitely recommend despite these things.
This place was awesome - next door to a grocery store. We caught them when they were running a special, so it was less than the price of a hostel with a shared bathroom - amazing deal. Comfy apartment, nice building, gym and laundry facilities
leaving! Wish we could have stayed here the entire time we were in Santiago.
Very helpful staff Good security Central for shops Supermarket next door Curry house across road!
Just perfect. Ask for the room in towers B or C as they don't face noisy street, their windows look in the courtyard.
Just perfect! Great location, very comfortable sleep, great wifi!
Ask for the room in towers B or C. They don't look on the road.
Very poor cleaning, they forgot the towels and every corner was full of dust. The walls were covered with dirt. A lot of lamps were broken and the shower was a joke. The cleaning lady did not want to take out the child bed in the middle of the sitting area. When I insisted kindly to take it out she promised to come back, but never did. The next day I got the towels that were missing. They were old and damaged. The next day I needed to check out, so I went to the administration. Their so called 24 hours service was not available at 8.30. I waited 15 minutes and gave up and than left, giving the keys to the doorman. I will definitely not come back here.
Great location, nice, comfortable and cosy place
We spend 4 nights but housekeeping just show up two times.
The location in the center of Santiago with a lot o things to see nearby
The fotos aren't what the departments look like.
The apartment was well equipped, very comfortable, a good size and a great price. The location of the complex is fantastic, in Santiago centre, close to supermarket, artisan market, tour offices, parks and a variety of shops and restaurants.
Staff could provide a little more information on how the apartments system works on arrival (Apartments are part of a condominium complex and their office is located in an apartment in one of the 4 towers. Reception at entrance is for all in the condo complex). Housekeeping services were average.
Secured entry. Like a serviced apartment. Excellent wifi. Perfect for a single or couple travelling. Good hot shower with good water pressure. Very clean bathroom with bonus shampoo, conditioner, lotion and soap was nice. Comfortable clean bed. Linen provided. Small dining bar for 2 with music player was a nice romantic touch, they even had set the table with cutlery, champange glasses and place mats. If only we stayed longer, we would have made better use of the kitchenette and fridge.
Kettle had ALOT of calcium deposit so we didn't use it. In hindsight, perhaps we could have boiled it and poured out the first lot of water to give it a rinse before use. One of the bar stools for the dining bar was broken.
La habitación es muy buena y cómoda.
La atención de los anfitriones es deficiente.
Room very clean. With new furniture. Excellent location.
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