눉The walls were so thin I could hear people talking in the reception area (right on the other side of the head of my bed!). Also, one night I had Godzilla upstairs tromping around, could even hear his bed creak when he turned over. The breakfast spread was OK the first time around, but the fruit was not so fresh, the muffins were recycled with chocolate on top the second day, etc. There was a school band practicing drums really loudly one evening (no fault of the hotel, but maybe a heads up about the location). Overall, overpriced for what you got. I think if I get to go back, I would stay at Hostal Erika, a much nicer place based on the reviews and having met her. (Shoulda snagged it sooner!)
눇Location good, close to lake and centro. Family run, nice people, homey feel. The short lady who put out the breakfast spread early for me because of my tour schedule was a sweetheart! Great view from the breakfast area / sala, very sweetly decorated. Hot water in shower (indispensible after coming from from riding the ski lift up to Volcan Osorno, it was freezing). Bed comfortable, felt safe.