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Hotel Club La Serena
Avda Del Mar N° 1000, 1700000 La Serena – Show map
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95 properties in La Serena
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216 verified reviews
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Hotel Club La Serena's staff speak: Spanish, English
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Outdoor Pool (all year), Grounds
Tennis Court, Pool Table, Ping-Pong
Food & Drink
Restaurant, Bar, Restaurant With Dining Menu, Buffet-Style Restaurant
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Airport Shuttle, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Family Rooms, Elevator, Heating
2:00 PM - 12:00 AM
10:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 5 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hotel Club La Serena accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note that the pool will be undergoing maintenance works until August 15th, 2014.
Based on local tax laws, Chilean citizens (and foreigners staying more than 59 days in Chile) must pay an additional fee of 19%.
Foreign business travelers who require a printed invoice will also be charged the additional 19%, regardless of the length of their stay in Chile.
This fee is not automatically calculated in the total costs for the reservation.
Please note the hotel offers free late check out on weekends.
Based on 216 reviews
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The temperature of the room at night, wasn't warm.
Breakfast included, nice restaurant.
No vending machines,
the view and the comfortable mattress. ok for the money
the window in the bathroom didn't shut properly and the room was very dated and needed repairs and a lick of paint. Photos looked better than the reality
The hotel is not a four stars hotel. It's undergoing remodelations and the current facilities are more than 20 years old. The hotel is charging as a 5 stars hotel, but provides 2 stars service and facilities at best
At the begining the hotel seemed pretty awesome, as long as you don't see details which are more obvious as the days pass by, such as the cleanliness, the wifi ( which is awful) And the service ove rall. The room was very neat and tidy, but underneath the bed there was dust, and even spiders. Pretty scary if you are travelling with todlers. The playroom for the kids was dirty, with old and incomplete toy. There was a bottle of juice full of ants and nobody cleaned it for at least an hour. The service provided by the kitchen is messy and there is no commited with their guest's needs. I have diabetes and that is why i need to order specific food ( low carb, no sugar) And for valentines day they closed the kitchen, and the hotel only offered a fix and by the way expensive menu whithout prior notice to their guests. It would be fair if the price was 30% less of the rate we were charged.
Well located Nice pool (although it gets quite crowded in the afternoon)
Very noisy (ideal if you are going with children)
The location, amenities, the view
the water of the bathroom was not warm enough, wi-fi was slow
Nice view to the sea. Good location close to the beach. Surf school and equipment rental just across.
The restaurant was not good, and there were few options nearby. The overall level of services around was modest, no shops, and restaurants were some walk away.
Very clean, staff was friendly and helpful, location can't be better. Good breakfast with wide selection. Cleaning service was excellent, hotel staff very friendly and helpful.
Wi-fi is a joke, painfully slow or not working at all. Restaurant could have a better wine selection considering location is in Chile, the country of excellent wine. There is no fine-wine selection for tourists with higher standards.
Location is nice and the hotel is well run overall.
The internet is poor and functions only sporadically. Breakfast is un-inspiering. They wanted to charge me 50% of room charge to extend my stay for 2h. The checkout took more than 20 minutes despite me being the only guest, due to poor procedures.
you need to carry luggage a long way through staircases without lifts until you get to your building.
Staff was extremely friendly and helpful.
The pool was cold.
Beach front, good breakfast and dinner. Good high speed internet. Flat panel Tv in room. Friendly staff.
Old hotel, still using keys for the rooms and safety box. Poor quality of the room heating system. Foul smelling water in the sink.
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