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hotel Serena Suite hotel offers apartments and rooms, an outdoor swimming pool, a gym and free Wi-Fi. It is located 5 minutes by car from the historic centre of La Serena.

Most recent booking for this hotel was yesterday at 19:03

Score from 89 reviews Good 7.5/10

Newest reviews for Hotel Club La Serena

  • Anonymous
      Chile
    August 26, 2014

    The temperature of the room at night, wasn't warm.

    9.6

  • Miguel
      Chile
    August 1, 2014

    Breakfast included, nice restaurant.

    No vending machines,

    6.7

  • Anonymous
      United Kingdom
    June 28, 2014

    the view and the comfortable mattress. ok for the money

    the window in the bathroom didn't shut properly and the room was very dated and needed repairs and a lick of paint. Photos looked better than the reality

    5.4

  • Michael
      Chile
    March 25, 2014

    The hotel is not a four stars hotel. It's undergoing remodelations and the current facilities are more than 20 years old. The hotel is charging as a 5 stars hotel, but provides 2 stars service and facilities at best

    3.8

  • Paula
      Chile
    February 16, 2014

    Location

    At the begining the hotel seemed pretty awesome, as long as you don't see details which are more obvious as the days pass by, such as the cleanliness, the wifi ( which is awful) And the service ove rall. The room was very neat and tidy, but underneath the bed there was dust, and even spiders. Pretty scary if you are travelling with todlers. The playroom for the kids was dirty, with old and incomplete toy. There was a bottle of juice full of ants and nobody cleaned it for at least an hour. The service provided by the kitchen is messy and there is no commited with their guest's needs. I have diabetes and that is why i need to order specific food ( low carb, no sugar) And for valentines day they closed the kitchen, and the hotel only offered a fix and by the way expensive menu whithout prior notice to their guests. It would be fair if the price was 30% less of the rate we were charged.

    4.5

  • Anonymous
      Chile
    February 4, 2014

    Well located Nice pool (although it gets quite crowded in the afternoon)

    Very noisy (ideal if you are going with children)

    6.3

  • Veronica
      Argentina
    January 24, 2014

    The location, amenities, the view

    the water of the bathroom was not warm enough, wi-fi was slow

    9.2

  • Markku
      Finland
    December 28, 2013

    Nice view to the sea. Good location close to the beach. Surf school and equipment rental just across.

    The restaurant was not good, and there were few options nearby. The overall level of services around was modest, no shops, and restaurants were some walk away.

    6.3

  • Miroslav
      Peru
    December 17, 2013

    Very clean, staff was friendly and helpful, location can't be better. Good breakfast with wide selection. Cleaning service was excellent, hotel staff very friendly and helpful.

    Wi-fi is a joke, painfully slow or not working at all. Restaurant could have a better wine selection considering location is in Chile, the country of excellent wine. There is no fine-wine selection for tourists with higher standards.

    7.5

  • Carl
      Switzerland
    December 16, 2013

    Location is nice and the hotel is well run overall.

    The internet is poor and functions only sporadically. Breakfast is un-inspiering. They wanted to charge me 50% of room charge to extend my stay for 2h. The checkout took more than 20 minutes despite me being the only guest, due to poor procedures.

    7.9

  • Robert
      Israel
    December 4, 2013

    nothing really

    you need to carry luggage a long way through staircases without lifts until you get to your building.

    3.8

  • Thomas
     
    August 20, 2013

    Staff was extremely friendly and helpful.

    The pool was cold.

    9.2

  • Anonymous
      United States of America
    July 20, 2013

    Beach front, good breakfast and dinner. Good high speed internet. Flat panel Tv in room. Friendly staff.

    Old hotel, still using keys for the rooms and safety box. Poor quality of the room heating system. Foul smelling water in the sink.

    7.9

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