I was in a double room with only one bedside lamp and found the lighting too weak. One morning there was no warm water (not so unusual in Chile). There were no plugs in the bathtub or sink (this seems to be the norm too), although one was purchased and given to me at my request.
Breakfast was the usual Chilean fare of white bread, jam, corn flakes and nestle sweetened yogourt.
Going out one had to leave one's room key and somebody had to come and electronically open the main door.
There was list of house rules in each room outlining amongst other things that one had to leave the keys, was not allowed to do any laundry in the room and had to ask permission to have any visitor.
While this did not present any factual problem, in combination with the impossibility of getting in and out of the hotel on one's own, it did create a bit of a feeling of boarding school rules.
Once you get inside the hotel from the the street, the optics shift. I found the hotel very beautiful and pleasant. It has a nice interior court with lots of wood, tiles and coloured glass. It was also very quiet, staff was helpful and pleasant. The location is walking distance from center town.