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Nueva de Lyon, 170 - Providencia, Providencia, 7510078 Santiago – Show map
Excellent location – rated 9.3/10! (score from 678 reviews)
Rated by guests after their stay at Departamentos Costa Nueva de Lyon.
|One-Bedroom Apartment (4 Adults)|
|Two-Bedroom Apartment (5 Adults)|
|One-Bedroom Apartment (2 Adults)|
|One-Bedroom Apartment (3 Adults)|
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678 verified reviews
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Departamentos Costa Nueva de Lyon's staff speaks: Spanish, English
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Outdoor Pool (seasonal), Terrace
Free! WiFi is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is needed) and costs USD 10 per day.
Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service
Non-smoking Rooms, Family Rooms, Elevator, Heating
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 678 reviews
Value for money
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Nice location: near to Costanera Mall and subway station Los Leones. Kitchen facilities was very nice (with refrigerator, stove, coffee maker, toaster, etc). Wifi works perfectly with a good speed.
As an a apartment, staff didn't work 24 hours per day and 7 days a week. So, if you needs, you have to call the staff by telephone.
Great location, confortable, and staff was very helpful.
A closet door was broken.
The location is perfect... 2 minutes from metro, and 5 minutes walk from costanera center. The neighbourhood is one of the bests in Santiago, and have a lot of entertainment and food options just around the corner, Great stay.
The prices of tours in the hotel. Its almos twice the price you can easily find arround the city, especially in the vans near central market.
Very good housekeeping service.
The bed was not good.
Quite place, very clean, close to the metro station and all amenities.
Some issues with the humidity in the bathroom.
Amazing location, in one of the best places in santiago. with lots of shops around. The staff was amazing and friendly and the apartment is the best! It has a small kitchen, amazing bathroom and a beautiful view from the city, depending on the floor you stay!
Location was excellent. Staff was friendly and kept the apartment very clean.
Bed could have been more comfortable. Room alarm went off on its own and took sometime for staff to get it turned off.
An excellent apartment for the price. The staff was very accommodating and spoke excellent English. Everything was very clean and comfortable, and the view from the balcony was absolutely amazing. It's located about one block away from central Providencia which has access to just about anything you could need while visiting. I would definitely stay here again.
very poor breakfast, just a few things (no bread or cereal) left the night before in the room running water in the WC
It was a good place but i cannot give ta good evaluation for the double charge of the night and no customer service with the hotel (0 answers)
They charged me two times for the night We had there with two friends: at the date of the reservation (I registered my credit card originally as a guarantee) and doing the check-in). I just realized it leaving Chili checking my bank account. I sent two mails to the Hotel, without answers. Right now, dealing with Booking.com customer service for the reimbursment/compensation.
The views were outstanding! Angelica was helpful. Apartment was awesome!! Great location and helpful service! Great shuttle service to airport!
Very well attended by staff, specialty Mr. Sebastian who helped with my booking mistake. Very nice accomodations.
Location is proper for connecting with different places, malls, restaurants and metro.
Not a lot!
1. Greeting was professional but impersonal. It was also very pushy to sell expensive tours to the point that we both felt uncomfortable. We asked for certain items (eg toilet paper and iron) and these took a few days to appear! 2. Light fittings hanging down and patio door frames not fitting so that constant traffic noise from the downstairs main road disturbed each nights' sleep. 3. Maid service was also terrible - toilet bins not emptied; beds not made; balcony table and chairs were too dirty to use etc 4. Most importantly our room smelt so badly from possible stale tobacco that our full suitcases of clothes smelt so much that they were disgusting when arriving at our next hotel. We even considered putting in a dry cleaning bill !!! 5. On a junction of two major main roads so extremely noisy even at the weekends!.
Easy to arrive and leave. Administration people very processional.
That I spend only one day. :-) Every thing was ok
Good location. Easy access for kids and luggage and comfortable. We would stay there again.
Reception office was in a unit and not sign posted. The toilet broke and was not fixed while we were there.
location was good. it was a quiet place even though traffic noise is terrible
the room was too small and had to wait 20 mins to check in, as there was no staff working on a weekday at 6pm. i bought a breakfast voucher, but i couldn't use it as the cafe opened after 8am.
I thought the apartment and location were great
Location and staff. Everything was just perfect.
Some sort of synthetic bed linen - I sweet really badly all night.
the location is very close to the metro station, restaurantes and cafes, it is quite silent during the night
the room 416 is quite small
Location and value for money.
Street traffic noise level.
location very good.
rooms need refurbishing, painting, etc
We were there in 2 occasions - the 2nd one in room 416 - no air conditioning, horrible mattress. Room 616 is good.
Lovely apartment; very spacious & with a great view. would have liked to stay for a week!
No-one seemed to speak English, which made it more difficult for us!
The apartment was in a very nice area of Santiago. Very convenient for cafés, shops, supermarkets if you require to buy anything for the apartment. There was a very large shopping mall about 10 mins which was the equal to anything I have seen in North America or Europe. The apartment block was well served by public transport, the metro or bus. Taxis are also very cheap. The apartment block is well served by security staff and reception staff 24 hours. Breakfast vouchers are provided for a small cafe just around the corner. The apartment block also has a rooftop gym and pool which is a welcome relief after a hot day site seeing.
There was no safe in the apartment and the advice I was given was to lock personal possessions in my suitcase and lock it.
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