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Nueva de Lyon, 170 - Providencia, Providencia, 7510078 Santiago, Chile – Show map
Excellent location – rated 9.3/10! (score from 801 reviews)
Rated by guests after their stay at Departamentos Costa Nueva de Lyon.
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Departamentos Costa Nueva de Lyon's staff speaks: Spanish, English
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Outdoor Pool (seasonal), Terrace
WiFi is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is needed) and costs USD 10 per day.
Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service
Non-smoking Rooms, Family Rooms, Elevator, Heating
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 801 reviews
Value for money
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The easy access to the city, the river, supermarket and the view! The use of Google translator proved useful!
Nothing that I need complain about. The use of Google translator proved useful!
I loved the location the pool and the views from the upper rooms and roof top pool.the rooms were large we had a 2 br and a 1 be.
Broken things - like light bulb in bathroom and door handle. Rubbish incl smelly ashtray was in bins when we arrived. Also reception from what I understood was only available between 2 and 3 so it was difficult to talk about our concerns.
Really enjoyed the providencia area for food and bars, this place was excellent value for money. The view from the rooftop pool was amazing.
the location, the facilities, the room.
We had a two bed two bath unit, it was clean, excellent location, very good value.
Fitness center was subpar, the twin bedroom could use a simple nightstand. We didn't ask but it would be great if voltage converters were available in the building also.
Room was lovely with great facilities, pool area has stunning views, location is excellent especially for hiking to san Cristiano park
Pool was is not heated so best for use in summer, not much contact with staff but I didn't mind this
Position, excellent location near subway, restaurants, shops, park
if you need a receipt make sure to get it between 9 am to 5 pm because the office operates for a limited time
Good location and nice helpful staff.
Half of the light switches in the room were not working. Too much noise inside the room from the street. The room is a lot smaller than it seams on their web pictures.
Location was great!!!!defitnaly coming back!!!!!!!next year
The kitchen, bedroom and living space was very nice. Laundry facilities available for DIY laundry. Apartment had a good gym and a lovely rooftop pool facility. Wifi was available and it was very good.
There was no towel or dishwashing soap in the kitchen it would be good to have that on the first night. Our apartment bathroom fan was not balanced -so when the shower mist formed, this caused mold to grow on the ceiling because the bathroom fan was not working at its best. Other than that - it was a perfectly nice place to stay.
Location is excelent, close to shops, restaurants and metro station friendly staff
some rooms are in need of a better maintenance check-in may take a while if you arrive at the same time as one or two other families
Nice location: near to Costanera Mall and subway station Los Leones. Kitchen facilities was very nice (with refrigerator, stove, coffee maker, toaster, etc). Wifi works perfectly with a good speed.
As an a apartment, staff didn't work 24 hours per day and 7 days a week. So, if you needs, you have to call the staff by telephone.
Great location, confortable, and staff was very helpful.
A closet door was broken.
The location is perfect... 2 minutes from metro, and 5 minutes walk from costanera center. The neighbourhood is one of the bests in Santiago, and have a lot of entertainment and food options just around the corner, Great stay.
The prices of tours in the hotel. Its almos twice the price you can easily find arround the city, especially in the vans near central market.
Very good housekeeping service.
The bed was not good.
Quite place, very clean, close to the metro station and all amenities.
Some issues with the humidity in the bathroom.
Amazing location, in one of the best places in santiago. with lots of shops around. The staff was amazing and friendly and the apartment is the best! It has a small kitchen, amazing bathroom and a beautiful view from the city, depending on the floor you stay!
Location was excellent. Staff was friendly and kept the apartment very clean.
Bed could have been more comfortable. Room alarm went off on its own and took sometime for staff to get it turned off.
An excellent apartment for the price. The staff was very accommodating and spoke excellent English. Everything was very clean and comfortable, and the view from the balcony was absolutely amazing. It's located about one block away from central Providencia which has access to just about anything you could need while visiting. I would definitely stay here again.
very poor breakfast, just a few things (no bread or cereal) left the night before in the room running water in the WC
It was a good place but i cannot give ta good evaluation for the double charge of the night and no customer service with the hotel (0 answers)
They charged me two times for the night We had there with two friends: at the date of the reservation (I registered my credit card originally as a guarantee) and doing the check-in). I just realized it leaving Chili checking my bank account. I sent two mails to the Hotel, without answers. Right now, dealing with Booking.com customer service for the reimbursment/compensation.
The views were outstanding! Angelica was helpful. Apartment was awesome!! Great location and helpful service! Great shuttle service to airport!
Very well attended by staff, specialty Mr. Sebastian who helped with my booking mistake. Very nice accomodations.
Location is proper for connecting with different places, malls, restaurants and metro.
Not a lot!
1. Greeting was professional but impersonal. It was also very pushy to sell expensive tours to the point that we both felt uncomfortable. We asked for certain items (eg toilet paper and iron) and these took a few days to appear! 2. Light fittings hanging down and patio door frames not fitting so that constant traffic noise from the downstairs main road disturbed each nights' sleep. 3. Maid service was also terrible - toilet bins not emptied; beds not made; balcony table and chairs were too dirty to use etc 4. Most importantly our room smelt so badly from possible stale tobacco that our full suitcases of clothes smelt so much that they were disgusting when arriving at our next hotel. We even considered putting in a dry cleaning bill !!! 5. On a junction of two major main roads so extremely noisy even at the weekends!.
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