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Av. Arturo Prat 415, Costanera, 5090000 Valdivia, Chile – Show map
Excellent location – rated 9/10! (score from 194 reviews)
Rated by guests after their stay at Hotel Encanto del Río.
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36 properties in Valdivia
Including hotels, apartments, villas and more.
194 verified reviews
They speak your language!
Hotel Encanto del Río's staff speaks: Spanish, English
Booking is safe
When you book with us your details are protected by a secure connection.
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is needed).
Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Laundry, Ironing Service, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 6 years stay free of charge when using existing beds.
All older children or adults are charged USD 24 per person per night for extra beds.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 194 reviews
Value for money
Show reviews from:
Boasting an indoor swimming pool, spa facilities and a hot tub, this luxurious hotel is only 100 metres from Costanera Avenue. Gym facilities are available and Wi-Fi is free.
Score from 344 reviews Wonderful
Located 100 metres from the bus terminal, Hostal Casablanca offers accommodations in Valdivia. Free WiFi access is available.
Score from 119 reviews Very good
The light grey-fronted Plava Apartment offers self-catering apartments with free Wi-Fi in Valdivia. Downtown Valdivia and the city's commercial area lie 900 metres away.
Score from 69 reviews Excellent
An outdoor swimming pool, a hot tub and elegant rooms with private balconies can be enjoyed 8 blocks from downtown Valdivia. Wi-Fi is free.
Score from 141 reviews Excellent
Location is perfekt
Broken Elevator rooms are dated Staff is weird Breakfast
Walking along the riverside. The town centre was easily accessible on foot.
The location of the hotel is very accessible. Breakfast is okay.
Facilities of the hotel need to be improved especially the bathrooms.
Staff were not welcoming or helpful. We arrived several hours earlier than expected and were treated rudely by the reception staff. When we did check in we were made to carry our bags up several flights of stairs as the elevator wasn't working and were not offered assistance and then the wifi did not work in our room. The room was also dusty and the bed lumpy and had hair all over the bed spread. Not a pleasant stay at all.
Had to go down stairs at 2 a.m. at night to ask the receptionist to turn down the music so we could sleep. After that, they started moving furnitures and talking loudly to each other, so not much sleep that night.
view, breakfast, location, good bed, clean bathroom
hour's breakfast (finish so early) doensn't have restaurant calefaction`s limited no elevator bad and complicated system for lock doors of rooms doesn't have room service
The breakfast buffet was very good. The location was convenient with a nice view of the river.
The staff seems somewhat indifferent.
It was noisy
There was no operating lift & seems this is not a recent occurrence.I carried my heavy suitcase up & down to the 5th floor.When leaving I asked for a discount for my inconvenience & was given $10 US. The breakfast was by Chilean standards modest. There were also minor equipment problems in the bathroom. I really cannot recommend this place.
Very good location right by the river.
Key for safe was not available. Staff weren't particularly forthcoming.
Great location close to the town centre, and with rooms overlooking the river. Rooms spacious and clean, breakfast spread was also very good.
No hot water for the entire stay (only stayed one night though), and no water at all in the evening!
Small, typical chilean tourist hotel, centrally located, near the river. WiFi o.k., available in the riverside dining room only.
Only few selected rooms have the fabulous river view. To be sure, you must book specific, or try to write a message with your booking. Even than it's not guaranteed, because in peak season often fully booked.
A bit small.
Location was very convenient.
Stuffy smell throughout the hotel.
Very nice and helpful staff.
Son amables. Te aparcan el coche.
El hotel está envejecido.
The location was great
They gave us the wrong remote for the tv and they locked the fridge and we could not use it to get out drinks cold.
The bathroom was too small to use easily.
The location. Close to the bus station, the market and restaurants. View of the river.
The walls were very thin. I could here the people in the 2 rooms next to us snore, blow their nose, and their entire conversations. Neither the window nor the sliding door could be locked. The shhets were ver thin. The elevator didn't work, neither did the key to the fridge. We had to haul all our important belongings with us everywhere, since the room couldn't be secured.
The lift did not work,My husbands asthma was bad,& we asked if we could have a ground floor or 1st floor room,we got put into a store room,that had a bed in it,it was noisy smelly hot & small.& they wanted full price which I refused to pay,staff very unhelpful.
Convenience to the city. The WiFi worked.
Curtains failed to prevent streets lights brightly entering the room all night. Bed was clean but mattress was lumpy and at an angle. When tour groups fill the hotel, non tour group people are marginalised.
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