• Garden
  • Pet friendly
  • Swimming pool
  • WiFi in all areas
  • Balcony
  • Free parking
  • Private Bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

A lagoon-style swimming pool with a waterfall and a garden is offered at Mandarin Oriental, Santiago. Free parking is available. Rooms at the Mandarin Oriental, Santiago are elegantly designed with modern décor. They feature a LED TV, a spacious seating area and marble bathrooms with locally-made spa amenities. Rooms offer views of Santiago, the Andes Mountains or the hotel gardens. Guests can dine at the exclusive Matsuri Restaurant which serves Nikkei cuisine or visit the Senso Restaurant for traditional Italian experience or family lunch buffet on Sundays. Located 1.1 mi from Manquehue Metro Station and within 1640 feet from Parque Arauco Shopping Mall and Luxury District.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mandarin Oriental
Hotel chain/brand
Mandarin Oriental

Property highlights

Top Location: Highly rated by recent guests (9.3)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 twin beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
9.0
Cleanliness
9.3
Comfort
9.3
Value for money
8.1
Location
9.3
Select topics to read reviews:

See what guests loved the most:

  • Cindy
    United States of America United States of America
    The staff learned our names on the first day and every day greeted us by name with a smile. Everything was comfortable and friendly and clean.
  • Ronald
    Belgium Belgium
    Service and external gardens were outstanding. Very large rooms.
  • Craig
    United States of America United States of America
    The hotel is beautiful and the rooms are great! We arrived late at night and ordered room service which had a very good meal. The buffet breakfast was also great.

Hotel area info

Restaurants
2 Restaurants On Site

  • Senso
    • Cuisine
      Italian
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Romantic
  • Matsuri
    • Cuisine
      Japanese • Peruvian
    • Open for
      Dinner
    • Ambience
      Modern • Romantic

Amenities of Mandarin Oriental, Santiago
Great facilities! Review score, 9

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • WiFi in all areas
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • 2 restaurants
  • Bar
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Golf course (within 2 miles)
    Additional charge
Media & Technology
  • Telephone
Food & Drink
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and charges apply.
Parking
Free private parking is available on site (reservation is not needed).
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Open all year
Spa
  • Massage
    Additional charge
Languages Spoken
  • English
  • Spanish
  • French
  • Portuguese

House rules

Mandarin Oriental, Santiago takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Mastercard Visa Diners Club American Express Cash Other Mandarin Oriental, Santiago accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

In order to offer better service and facilities, the property is currently renovating the SPA, so the services are limited. We offer massages, aromatherapy and facial treatments, but currently no sauna, steam room or water circuits. We apologize for any inconvenience it may cause and thank you in advance for your understanding.

Please contact the property to clarify any questions that may arise.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mandarin Oriental, Santiago of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Mandarin Oriental, Santiago

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Mandarin Oriental, Santiago has 2 restaurants:

    • Senso
    • Matsuri

  • Room options at Mandarin Oriental, Santiago include:

    • Triple
    • Suite
    • Twin
    • Double

  • Yes, Mandarin Oriental, Santiago is popular with guests booking family stays.

  • The prices at Mandarin Oriental, Santiago may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Mandarin Oriental, Santiago is from 3:00 PM, and check-out is until 12:00 PM.

  • Mandarin Oriental, Santiago is 4.3 miles from the center of Santiago. All distances are measured in straight lines. Actual travel distances may vary.

  • Mandarin Oriental, Santiago offers the following activities/services (charges may apply):

    • Massage
    • Golf course (within 2 miles)
    • Swimming pool
    • Bicycle rental