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Serrano 62 Of 1014, Downtown Santiago, 8330132 Santiago – Show map
Excellent location – rated 9.1/10! (score from 296 reviews)
Rated by guests after their stay at Serrano Centro.
Unfortunately it's not possible to make reservations for this hotel at this time.
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296 verified reviews
We speak your language
Serrano Centro's staff speak: Spanish, English
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Outdoor Pool, Terrace, Sun Deck
Ski Equipment Rental (on site)
Private parking is available on site (reservation is needed) and costs USD 11 per day.
Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Shoeshine, Suit Press, Fax/Photocopying, Honeymoon Suite
Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning, Designated Smoking Area
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 2 years stays free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Serrano Centro accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 296 reviews
Value for money
Show reviews from:
Location very good for metro station and city centro. Apartment was very comfortable, excellent bed and small kitchen well equipped and coffee/tea supplies provided. Reception staff very friendly and either good english or some english spoken.
Laundry facility was good but coins for machines not obtainable in the building and had to try various shops outside to get required change. Nuisance if you don't speak much spanish.
Great value for money.
Cheap and good. Perfect place to stay in Santiago City center. Close to everywhere.
Nice apartments with very usable kitchen. Excellent staff.
Everything, and it's excellent value for the money. Best value we had in the six weeks we were in Chile.
There was nothing we did not like.
Gostamos de tudo
Barbara and the staff were amazing could not help us enough. Thank you
Great location, nice building and apartment.
Staff. It was very complicated for the young (only Spanish speaking) lady to order a taxi for us. She has convinced us, that it will take 2 hours to get to the airport at 6am, Monday, but it was only 40mins!! We could have slept more... The other receptionist has rang at our door 45mins earlier as we have ordered the taxi...Then called us 25mins later (still we gad 20mins left), but we could not find out what he wanted, he could only speak Spanish.
Barbara who works on reception is an outstanding employee. She is fluent in English, assisted us when my purse went missing and even came with me to the police to report the loss. She helped our friends who were also staying sort out their hotel in Argentina too. Nothing was too much for her. She is an exceptionally capable young woman, clearly well educated, polite and could not do enough to make our stay perfect. We will be spending our last night in Chile at Serrano Centro, and given our experience there last week, I could not think of a better place in which to end our Chilean adventure. Thank you fir everything Barbara.
Everything about this place.
Wish if we could have stay longer.
We like to have a kitchen and the maid cleaned very well the apt even the dishes! TV work perfectly as well as the AC in the bedroom. Bed very comfortable. They provided a crib for our daughter.
The management were excellent. Spoke good English which helped us make many decisions. Excellent location by being close to central city, close to underground. Great choice.
Our bedroom was upstairs.Temperatures in the 40's and only had air conditioning downstairs. Not a big deal but affected our sleeping.
Friendly staff. Convenient to everything in Santiago. Excellent rooms. Outstanding value for the money.
Friendly staff, great place for 4 people.
The location was very good and the staff was very kind. The room itself was ok.
The reception desk is in the 10th floor of the building and it is difficult to find. I was also stopped once at the building entrance and had to explain that I was staying at the hotel. The staff cannot speak English at all.
Great location, staff were fantastic
Good staff..office is open 24 hours a day.
Apartments are in the middle of downtown and metro station is right arround the corner.
Our apartment was extremly dirty and disgusting. It looked like the floor and the carpet had not been cleaned for years. They renovated other rooms next to ours during our stay and it we had to face this noise all day long. We really do NOT recommend this place.
Very central to metro and shopping malls. Easy to find places to visit.
Plenty of towels, room service did also the dishes every day, excellent location, very good value for money
Location is amazing. Kitchen supplies are good. Apartment is good and clean. Staff is great.
Internet did not work very well during our stay, one day it was off, but on again the following day. Depedning on the room, you might not get very good signal.
The location is excelent! The metro is on the corner of Serrano and O'Higgens, 1 block from the Hotel. We stayed at a 1 bedroon and it was clean, new and spacious. The kitchen was well equiped and there were small markets very close by. We loved staying there!
The internet was a bit slow and they keep the heater in a configuration that the second person almost has to have a cold shower. You have to ask them for more hot water.
- Very friendly and helpful staff - Great value for money - Extremely clean rooms
Very close to where I needed to be.
Gound floor staff and entrance
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