At the minuses...well..nothing is perfect so I had 2 days issues with WiFI (and the wifi is slow), the "complementary water " in the room ...actually is "complementary" ONLY for the first day ? never saw such things in other similar hotels, no...ironing machine....no plug adapters at reception.taking into consideration that a lot of Americans , Europeans , Asian are frequently tourists ...I guess that a......100 USD investment to buy 10-20 adapters is means nothing.
Also the price is "a little" high compared with other similar hotels around the World.
Nice rooms, spacious, all the necessary facilities, garden, Spa and relax area with various facilities like pools, jacuzzi, sauna, gym (all inclusive), massage.
The front desk people were very friendly (especially Renato), restaurant guys the same.
Food...delicious, breakfast ...well done !
The hotel has also his own travel agency, the guides are very kind but the best was Talia.She seems like she loves her job and she was explaining and pointing out , giving travel tips all the way !