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Recently booked in Santiago
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Hotel NerudaPedro de Valdivia, 164, Providencia, Santiago (Show map) Good, Score from 321 reviews“The hotel is very well located, in a safe neighborhood , with shops and restaurants close by. The indoor swimming pool and workout facilities are very good.”
Antonio,
Rio Janeiro
ThThe 4-star Neruda offers a blend of classical and contemporary décor in downtown Santiago, 11 miles from Benitez Airport. Its modern facilities include a well-equipped gym and heated indoor pool. The spacious rooms at Hotel Neruda have stylish interiors with warm-gray tones. All are equipped with queen-size beds, air conditioning and cable TV, and have lounge areas. Free Wi-Fi is available. A varied breakfast buffet with buttered croissants, fresh cake and tropical juices is served. Guests can also unwind with a classic cocktail or fine South American wine from the bar. Neruda Hotel is a 2 minute walk from Pedro de Valdivia Metro Station, and 25 miles from the nearest ski station. Free parking is provided. Hotel Rooms: 112
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Total Hotel Score:7.5
Based on 321 reviews Guest reviews are written by our customers after their stay at Hotel Neruda. |
Score breakdown
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Score filter |
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Anonymous
Young couple
United States of America
September 1, 2011
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Location Tiny room, noisy room, out of date
3 out of 3 people found this review helpful, did you?
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5.8 |
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Anonymous
Young couple
Brazil
May 9, 2011
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The Location. The staffs, they are not prepared to receive foreigners.
1 out of 1 people found this review helpful, did you?
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7 |
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Doron
Mature couple
Skokie, IL,
United States of America
February 20, 2011
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Location. Free parking, free breakfast , size of room , WiFi was very poor, towels ate being washed on premises and are grey and hard not white and sort.
1 out of 1 people found this review helpful, did you?
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7.9 |
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Anonymous
Mature couple
United States of America
February 7, 2011
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Large spacious rooms with a nice seating area and ample hanging and storage space. The included breakfast was good. The staff spoke little english and they were not able to offer much help. If your Spanish is limited it is difficult to get travel information.
1 out of 1 people found this review helpful, did you?
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7 |
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Noemia
Family with young children
Brasilia,
Brazil
January 22, 2011
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They were rispid at the checkout and tried to charge us for a kid who slept in the same queen bed with a sister. There were three queen beds in the room!!! Although I was there during 3 days, they never told us about their intention. And I repeat: they were rude and ironic.
1 out of 1 people found this review helpful, did you?
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7.5 |
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Anonymous
Young couple
Brazil
January 17, 2011
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The location was quite good, next to good restaurants and places to shop, although a little noisy. The staff is mostly friendly, but quite poorly prepared. They were not able to help us in renting bicycles (we find out by ourselves that there is a public service one block away, and 2 tourist information centers 2 or 3 blocks away where we could get the info we needed, all by ourselves). Wireless internet does not work properly (signal was weak, at least inside our room). One evening we had to wait more than 2 hours for clean towels. When we asked for places to change money, the staff indicated an office 3 blocks away when there are at least 3 other places just one block away.
1 out of 1 people found this review helpful, did you?
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6.7 |
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Deborah
Family with young children
Santa Monica,
United States of America
January 10, 2011
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The luxury twin room was roomy with good beds and opened onto a courtyard which was good for our 2 year old. The breakfast was very good. Disorganised when we arrived and took a long time to sort out which room we were in. And then put us in the wrong place and we had to then change rooms. Gym and pool facilities were very average.
1 out of 1 people found this review helpful, did you?
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7.1 |
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Jesse
Mature couple
Bettendorf, IA,
United States of America
February 11, 2012
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Very plush hotel. Breakfast was fantastic. Very few of the staff spoke English.
Did you find this review helpful?
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10 |
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Anonymous
Family with older children
Brazil
January 6, 2012
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It's a nice Hotel, with a very good location, close to a metro station, markets, cafes, restaurants and in a very good and beautiful neighborhood. The breakfast has good options, and fresh juices. It's worth the price and benefits.
Did you find this review helpful?
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9.2 |
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Leticia
Young couple
São Paulo,
Brazil
January 3, 2012
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I was skeptic about this hotel because of the comments I read in this site, but it surprised me. The room was really good, comfort, clean, the staff were helpful and the location is perfect.
Did you find this review helpful?
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9.6 |
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Anonymous
Solo traveler
Switzerland
December 15, 2011
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The room that I was first given was awful. The mattress was very old and totally broken, the room was dirty and right by Pedro de Valdivia Street with no adequate windows. A very bad experience.
Did you find this review helpful?
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4.2 |
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Lindsay
Mature couple
Ross on Wye,
United Kingdom
December 11, 2011
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Central location, good website Reception staff were efficient but not particularly friendly or welcoming
Did you find this review helpful?
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7.1 |
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Anonymous
Solo traveler
Chile
December 11, 2011
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Location, cleanliness, atmosphere helpfulness and attentiveness of staff.
Did you find this review helpful?
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8.8 |
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David
Mature couple
Kingsport,
United States of America
November 27, 2011
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A/C worked really well. Good service. In the breakfast, there are few hot options. The scrambled eggs were underdone as was the bacon.
Did you find this review helpful?
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9.6 |
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Francesco
Solo traveler
York,
United Kingdom
November 27, 2011
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It is clean and my room was spacious Staff doesn't really speak English (just very basic) so if you need anything you have to be able to communicate in spanish. It is a little pricey for what it offers.
Did you find this review helpful?
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6.3 |
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Xue
Group of friends
Cheonan,
South Korea
November 26, 2011
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Very nice hotel
Did you find this review helpful?
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7.5 |
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Anonymous
Mature couple
Denmark
November 22, 2011
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The location. Too much noise in the evening and all night. Unclesr if it was due to staff or other guests.
Did you find this review helpful?
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7.9 |
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Leslie
Group of friends
North Vancouver,
Canada
November 14, 2011
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Great location The morning breakfast, included in the room price, had little selection and was not well prepared.
Did you find this review helpful?
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7.9 |
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Anonymous
Mature couple
Denmark
November 12, 2011
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The location and price The aircon in the room did not work and even we pointed it out it still did not work after five days
Did you find this review helpful?
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8.5 |
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Jose
Solo traveler
Sao Carlos,
Brazil
November 12, 2011
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Mainly location. Breakfast is reasonable for the Chilean standards (no fresh fruits and tasteless coffee). They charge 2000 cp (us$ 4,00) for a small bottle of mineral water, which can be purchased by us$ 1,00 in the street markets. In addition, they charged items I have not consumed in the mini-bar.
Did you find this review helpful?
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6.5 |
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Joseph
Solo traveler
Moerkapelle,
Netherlands
November 11, 2011
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The worst. For my work, I travel 50% of my time. - Rooms and furniture: dirty and old - Toilet was not flushing - Badroom was tiny and no first warm water - when finally the water was warm, it was so hot I burned - Breakfast: better go to the Starbucks across the street. - Staff was RUDE - In the end, they accused me for stealing a 50 cent chocolate My recommendation: Never go there
Did you find this review helpful?
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2.9 |
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German
Solo traveler
Ciudad Autonoma de Buenos Aires,
Argentina
October 22, 2011
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Not as clean as expected, and poor service
Did you find this review helpful?
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4.2 |
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Leslie
Young couple
Atlanta,
United States of America
July 31, 2011
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Nothing Awful awful awful hotel. Shabby rundown old room with a terrible bathroom. The shower keeps alternating between cold and hot withing seconds. Unfriendly staff, way overpriced, in the usa this would be a 2 star hotel. What a ripoff!
Did you find this review helpful?
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3.8 |
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Andree
Family with older children
Osborne Park,,
Australia
July 24, 2011
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A comfortable hotel in a convenient area of Santiago. It was easy to get around town from this hotel which was comfortable and modern.
Did you find this review helpful?
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8.3 |
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Anonymous
Solo traveler
United States of America
June 27, 2011
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The location The rooms were pretty modest (I.E. not very fancy) and had small tv
Did you find this review helpful?
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7.1 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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