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RQ Santiago SuitesAlameda Bernardo O'Higgins, 1449 of 11 - Torre 2, Centro, Santiago (Show map) Good, Score from 114 reviewsIn central Santiago, only 300 ft from La Moneda Metro Station, RQ Santiago Suites offers self-catering rooms and breakfast. There is a rooftop swimming pool with panoramic views. Rooms at RQ Santiago feature separate dining areas and kitchens equipped with microwaves and minibars. Large windows provide them with brightness and nice city views. Breakfast is served in the apartments. The 24-hour front desk can help guests rent a car or book excursions. Plaza de Armas is one mile away. RQ Santiago Suites is 14 miles from Comodoro Arturo Merino Benitez Airport. Hotel Rooms: 53, Hotel Chain: RQ.
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Total Hotel Score:7.5
Based on 114 reviews Guest reviews are written by our customers after their stay at RQ Santiago Suites. |
Score breakdown
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Score filter |
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Bolivar
Group of friends
governador valadares,
Brazil
September 13, 2011
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Part hotel
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8.3 |
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Fabio
Young couple
São Paulo,
Brazil
August 9, 2011
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The room has confortable and has a very air conditioned which keeps the people warm. The bathroom is horrible. The shower head is too close to the wall making all difficult. There is bath-tub which is so small that I can't undestand why it is there. The breakfest is very bad. The cutlery is always missing, there is no plate for putting bread and other stuffs. It is the worst breaskfest I have ever had
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6.3 |
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Carlos
Mature couple
Tarneit,
Australia
May 2, 2011
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Just because is located in santiago Centro.Very poor standar for the price your offer. That is central and near to every government offices.
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4.2 |
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Ellen
Mature couple
Medford, MA,
United States of America
March 9, 2011
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The room was large, clean and well-maintained. The location of the hotel was good for exploring the city environs. The breakfast was weak - food was not always fresh and it lacked variety.
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7.5 |
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Virginia
Group of friends
Washington,
United States of America
February 10, 2011
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It was not too far from the airport and very close to and excellent Indian Restaurant. The entrance was a little dumpy looking.
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7.5 |
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Fran
Solo traveler
Exeter,
United Kingdom
January 30, 2011
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the suites were in good condition and it is useful to have a kitchen for evenings in, and the location is good for santiago. the room was a little tired in places, the floor was damaged and there is no laundry facility in the hotel.
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9.2 |
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Harold
Mature couple
Edmonton,
Canada
January 27, 2011
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We had a corner suite that had wall-to wall windows that looked south and west. On the 19th floor, it was a beautiful panorama of the centro area of Santiago, overlooking Bernard O'Higgens Avenue and right near the Government Palace. Rugs were dirty. Staff couldn't speak much English.
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7.5 |
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Peter
Family with older children
New Plymouth,
New Zealand
January 12, 2011
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Good central location close to supermarket, metro and banks Lack of maintenance, pool is barely usable
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7.5 |
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Steyn
Young couple
Johannesburg,
South Africa
January 10, 2011
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Location and price Our toilet was blocked and not working - but they fixed it quickly
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8.3 |
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Renata
Young couple
São Paulo,
Brazil
January 4, 2011
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The location of the hotel is great! Really close to downtown and subway. In some rooms it is possible to get an amazing view of the city. The breakfast is just ok. I would recommend buy some breads from the market (Santa Isabel) just below the hotel. I had some problems in the first room they give to us because it was really small. After some minutes and patient we got a better room.The bathroom is quite tight, specially for men. The air conditioner is in a bad location, just above our heads. If you are travelling by car, the parking lot is not in the same street as the hotel. Actually the hotel is located in a business center with high buildings not so quite to find just passing by the street.
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5.4 |
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Michael
Mature couple
Alderley,
Australia
January 1, 2011
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Location, comfort, convenience Lack of information in english
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7.5 |
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Anonymous
Solo traveler
United States of America
December 31, 2010
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I really enjoyed my stay at RQ Santiago Suites. The room has beautiful views of Santiago. Customer service and attention to detail were excellent. I am recommending this hotel to friends and family. So far, I liked everything
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10 |
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Isabel
Group of friends
Maracay,
Venezuela
February 28, 2011
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Una vez que estás en él, estás cerca de todo lo turístico en el centro de Santiago No es fácil llegar hasta él ya que solo tiene acceso peatonal y si vas con muchas maletas se hace incómodo llegar hasta el hotel. Me habría gustado algo más variado en el desayuno (huevos revueltos, panquecas, por ejemplo)
2 out of 2 people found this review helpful, did you?
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7.9 |
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Graciela
Group of friends
Capital Federal,
Argentina
January 24, 2011
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Lo mejor es la ubicación. A una cuadra de la esetación de subte Moneda A dos cuadras del Palacio de Gobierno. A cinco cuadras de la calles peatonales del centro de Santiago. La habitación contratada era con dos camas y cocina. La habitación asignada fue más grande con tres camas y cocina pero lamentablemente no pude permanecer en ella por el ruido proveniente de las torres de enfriamiento del edificio de oficinas ubicado enfrente del hotel. Me asignaron una nueva habitación con dos camas pero sin cocina y no me ajustaron la tarifa a pesar de que reclamé en dos oportunidades. Probablemente todas las habitaciones que dan al frente tengan el mismo problema de ruido.
2 out of 2 people found this review helpful, did you?
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7.5 |
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Maria
Group of friends
Mendoza,
Argentina
October 31, 2011
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Que no tenga bufet para comprar algo y que no tenga personal para ayudarte a bajar o subir el equipaje.
1 out of 1 people found this review helpful, did you?
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7.5 |
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Ana
Family with older children
Rio de Janeiro,
Brazil
October 11, 2011
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Serviços e a hospitalidade dos funcionários, aliás, o povo chileno é nota 10.
1 out of 1 people found this review helpful, did you?
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10 |
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Elisabeth
Family with older children
Florianópolis - SC,
Brazil
July 26, 2011
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A localização do hotel. Ficar perto de metrôs, supermercado, palácio La moneda (monumentos históricos) e da Univesidade do Chile. O hotel faz parte de um complexo comercial, com entrada independente. O hotel não merece as 4 estrelas. O atendimento na chegada é péssimo, durante a estadia idem. O café da manhã é servido por funcionários mal humorados, todos os dias. Para resolver sobre a reserva de um dos quartos, tive que ligar 2 vezes para o booking.com. A resposta do hotel, é que existe uma pessoa que é contato do booking.com diretamente do hotel, e que não permitia mudanças na reserva do 2º quarto (o triplo) e que eu teria que pagar integralmente as 8 diárias, sendo que o quarto foi utilizado somente 3 dias. Somente com a ligação direta para o 800 na segunda ligação e depois de vários e-mails. Fui atendida competentemente pela funcionária di site.
1 out of 1 people found this review helpful, did you?
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5.8 |
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Eduardo
Mature couple
São Paulo,
Brazil
July 25, 2011
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O melhor é a localização do hotel, a opção de cozinha e estar em cima de um grande supermercado. O serviço do hotel é um ponto fraco. No café da manhã a oferta de alimentos é boa, mas o espaço é muito pequeno (bufê congestionado). Tivemos até que aguardar uma mesa por mais de 15 minutos porque o espaço fica lotado. Após um determinado grupo terminar o café, os funcionários não limpam ou demoram para limpar as mesas para outras pessoas usarem. Então o espaço fica sujo. Caso o hóspede tenha passeios com horário marcado, melhor tomar café bem cedo. Outra questão é que o hotel fica num prédio projetado para escritório. Até o 18o andar são escritórios. Acima, ficam os quartos e os hóspedes têm que dividir os elevadores com todos os usuários do prédio. Por fim, achei o cúmulo quando, à noite, pedimos mais um cobertor ao funcionário da recepção e ele disse que apenas poderia pegá-lo só no dia seguinte, pois nenhuma funcionária da limpeza, as quais são responsáveis pela roupa de cama, trabalham no período noturno. Enfim, em matéria de servilço o hotel é muito ruim!!! Faltam mais funcionários e também treinar melhor os atuais.
1 out of 1 people found this review helpful, did you?
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6.3 |
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Rosa
Mature couple
Rio de Janeiro,
Brazil
May 16, 2011
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foi uma experiência muito desagradavel o hotel não apresenta condiçoes de hotel sem classificação os banheiros são pessimos inclusive a barrade segurança da minuscula banheira quebrada a descarga tb não funciona quase tive um acidente no baneheiro. nunca estive em nada tão desconfortavel dificil acesso opara quem faz alguma compra e tb os funcionários não fazem a menor questão de ajudar até porque a politica é de uma pensão. O café tb muito ruim.Lamento ter ficado tão esconfortavel experiencia pessima. rosa maria de vasconcelos .
1 out of 1 people found this review helpful, did you?
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2.9 |
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Roberto
Mature couple
santiago,
Chile
March 29, 2011
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ubicacion y limpio.
1 out of 1 people found this review helpful, did you?
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10 |
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Johanna
Young couple
concepcion,
Chile
February 17, 2011
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Todo bien simpatico el recepcionista sarcova
1 out of 1 people found this review helpful, did you?
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7.5 |
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Sonia
Mature couple
San Francisco, California,
United States of America
February 11, 2011
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Su ubicacion . exelente servicio en general todo .AAAA pero la picina debe estar abierta mas tiempooooooo
1 out of 1 people found this review helpful, did you?
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10 |
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Graciela
Family with older children
san isidro,
Argentina
January 30, 2011
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Que se encontraba en pleno centro de Santiago. Si el trato del personal y la limpieza. El desayuno comparado con otros hoteles es pobre.La habitacion no era igual a la que muestran en las fotos.
1 out of 1 people found this review helpful, did you?
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6.7 |
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Claudio
Family with older children
ciudad autónoma de buenos aires,
Argentina
February 4, 2012
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Su diseño, prestaciones, ubicación y precio El diseño del baño en las habitaciones
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9.6 |
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Colette
Mature couple
Montréal,
Canada
January 16, 2012
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La situation géographique excellente juste en face du metro modena centre ville facile d:acces installations pour pouvoir faire les repas en dessous l 'édifice on y trouve un reel super mercado donc beaucoup de commodites
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10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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