Ascott Maillen Shenzhen    

I loved the design of the apartment..it is really big and comfortable

in a luxury hotel/service apartment like this one there should be a concierge, a staff that could be able to give all the possible informations to the customer requests and there is nothing like this...

spacious good color co-ordination

Nature in the Urban

Nothing cuz Perfect

Good location and good fixtures, fittings and accessories

it seems the taxi drivers found the place hard to find.

Brand name is reliable.

It is very close to the ferry terminal to Hong Kong

The problem was that I had higher expectations. My husband and I travel a lot and stay at different hotels all the time. At the range of price that the Ascott is charging, I would expect them to go above and beyond, like other hotels at the same price range. Unfortunately, that was not my experience.

Good location and nice room

The price is a little bit high

Wonderfull room, great bathroom, relaxed athmosphere, quiet and peacefull

The breakfast choice is very limited and there was no room service

Beautiful hotel if you like design, excellent service and nice rooms. Only thing to make a remark is the breakfast is not so extensive as you would expect and the location is far from shopping center but if you take a taxi, it costs you 12 yuan to get to the shopping center, there is a supermarket at 5 minutes walking distance. Swimming pool is great as well. A hotel i will return to.

The room layout. Kitchen is well equipped. Very helpful staff. High class Spa and fitness center. Not far from the underground metro station and window of the world. Sea world, 7-eleven and restaurants are not far (500 meter distance). 10 minutes drive to Wall Mart, Garden City Mall and Skekou ferry port to Hong Kong and Macau.

Location is away from the business center and Luohu rail station, about 45 minutes drive cost about 15 USD but the underground is not far and cost around a dollar. Only few of the staff speaks English.

Booked two rooms 2 single beds per room Unfortunately not done the request

somerset also recommended.

location, a bit difficult. It's right in the city center, but hiding in hills. Not all cab drivers familiar with it.

Staff are trying their best to be helpful. Respond is good to inquiry calls.

Rated as 5 star, I was expecting at least room service to be available in case of any needs for foods to be served in the room. International language communication is still poor and requires lots of efforts both from the guest and the host.

Small hotel = more personal service.

No bar in the evening. Restaurant closes at 23:00

position, environment, design, style

staff (english very poor), support, room cleaning

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очень современный и комфортный отель по цене в два раза ниже чем в гонконге.

на гугле и букинге не правильно указана точка на карте. долго искали. местные по-английски не разговаривают. объянить как пройти не могли даже милиция.

architettura. ambiente e atmosfera dimensioni e pulizia della stanza

trés bon appartement hôtel, pratique pour séjour professionnel. appartement de +- 100m très confortable.

manque d'info sur les service proposer par l'hôtel.

relax & comfortable

我入住了兩次,每次都總是不太順利.第一次入住是您們Grand Opening Promotion時, check-in時到房間門口,但將咭開唔到門.....企了10分鐘才入房,最後因為雪櫃壞了轉了另一間房間 今次入住又是房門開不到!又在門前企了10分鐘......如下次再入住希望不會再發生

Pocos servicios ( ejemplo no dan servicio de habitaciones). Las dimensiones de las habitaciones no son las que dicen ni de lejos

Very nice apartments, clean, with everything you would possibly need.

Express laundry was delivered too late, but turned out to be free of charge at the end, since the stuff admitted that it was their fault. Breakfast was not as good...

очень приятный персонал с хорошим английским, отличный завтрак, номера класса люкс.

ужин дорого и не понравилось, нет румсервиса, медленный интернет, расположен далеко от центра, это не удобно если много встреч по работе.

longe a suite do hotel

O lugar pelo preco e beneficio vale a pena

Em relacao ao cafe da manha eles nao deixam levar para o quarto,e a distancia dos quartos para a recepcao e grande.nao ha nada para as criancas aqui,piscina gelada.