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Show map Pullman Guangzhou Baiyun Airport

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Score from 102 reviews Review score 6.4/10

Newest reviews for Pullman Guangzhou Baiyun Airport

  • Pankaj
      India
    August 30, 2014

    Everything else was good

    Prices

    8.8

  • Imre
      Hungary
    August 24, 2014

    Everything was perfect. Nothing bad experience. Best hotel of the city.

    10

  • David
      United Kingdom
    August 22, 2014

    Beautiful room A touch of luxury in the middle of a tiring journey The glass screen between bedroom and bathroom (with optional blind); watching TV in the bath - perfect 24 hr restaurant - good food with a choice of menu or buffet Extremely comfortable bed Blackout curtains - excellent quality sleep

    Nothing

    9.2

  • Amy
      Spain
    August 21, 2014

    The staff was great and very accommodating. They had the room prepared for us early and on time. It was very quiet even though its right next to the airport. Very easy to catch the metro into the city to spend the day with time to return to hotel, and catch outbound flight. Very comfortable hotel, excellent service.

    leaving

    10

  • Gabriele
      Australia
    August 17, 2014

    everything

    8.8

  • Nathalie
      China
    August 13, 2014

    Location close to the airport departure hall

    For a family of 2 adults and 3 children we didn't get 2 communicating rooms as requested

    9.2

  • Magdi
      Australia
    August 10, 2014

    Every thing about it

    Far from city centre but you can't have it all your way.

    9.2

  • Robert
      United Kingdom
    August 6, 2014

    Fantastic proximity to the airport Super friendly staff Excellent facilities Nice variety of breakfast buffet

    Nothing

    10

  • Anonymous
      Malaysia
    August 2, 2014

    Next to airport

    7.5

  • Laura
      Brazil
    August 1, 2014

    That fact that it is so close to the airport for arrival and departures. The readiness of the Staff to accommodate my needs. The space !

    There are no visible clocks for awareness of the time. We come from different ends and it would help to remind us the time of where we are at that moment rather than asking all the time

    10

  • Robert
      United States of America
    July 28, 2014

    Best bed and pillows I have ever slept on. Service was wonderful/

    Nothing

    10

  • John
      United Kingdom
    July 23, 2014

    Location

    Everything ok

    7.5

  • Carol
      New Zealand
    July 21, 2014

    Room excellent, comfortable

    English almost non existent, no maps in English, no tourism information - extremely poor for a hotel at airport catering to foreigners. Very disappointing.

    8.5

  • Shili
      New Zealand
    July 17, 2014

    staffs are nice, room are clean and facilities in the hotel is great.

    10

  • Kimboli
      Australia
    July 17, 2014

    the 6th floor, the bed the pillows

    staff is the ground floor bar. Slow and not sure of the menu. I asked for a dish that was on the Tapas menu and they did not know what I was talking about, took 15 minutes to get a drink, first sat at a table for 5-8 minute no staff appeared even thughthere were only 4 tables occupied, went to the bar and stood, could not get served, went and sat down again, no staff came near, eventual went back to the bar and after more than 15 minures finally was offered my first drink.

    6.3

  • Mark
      Australia
    July 17, 2014

    My plane from Sydney to Guangzhou was delayed for 5 hours. That meant I missed my connecting flight. That meant I had to book a hotel in Guangzhou because the next flight to my city didn't leave until late the next day. I booked the Pullman over the internet and took the option to pay for the room with my credit card online before I'd even left Sydney. When I arrived in Guangzhou I went immediately to the Pullman and I asked the night shift staff to check and make sure that my room was already paid for. They assured me, "Yes, you paid for your room online.". I said, "Yes, I know but I just wanted to confirm that you also knew that!". The next day when I checked out, the staff insisted that I had not paid for my room. I had a big argument with them but they still forced me to pay again. I had to pay for that room twice ! ! I can never go to your hotel again because you force people to pay for their room more than once ! ! In English, this is called a 'rip-off'.

    9.2

  • Kristine
      Australia
    July 17, 2014

    1min walk from level 3 at the airport. Good room with large bathroom. Nice mix of restaurants open to late. Great if you want a peaceful rest before your next flight

    Too many hard pillows on bed

    8.3

  • Robert
      United States of America
    July 16, 2014

    It was a beautiful, clean, and friendly hotel. The beds were the softest, the pillows were very comfortable. Loved it!

    Nothing

    10

  • Adrian
      United Arab Emirates
    July 15, 2014

    Venue ideally situated!

    9.2

  • Michael
      United Kingdom
    July 14, 2014

    The bed was extremely comfortable

    The cost of the breakfast

    9.2

  • Christopher
      United Arab Emirates
    July 14, 2014

    Non-smoking Junior Suite reservation was confirmed 17 JUN upon arrival 11 JUL room was not available. No help available with baggage from 7th floor during checkout and departure. We were informed the staff was too busy?

    7.1

  • Yoke
      Malaysia
    July 13, 2014

    Proximity to airport. Good facilities in executive lounge N happy hour

    Expensive rates.

    9.2

  • Marianne
      Philippines
    July 11, 2014

    Liked the staff very accommodating and really goes out of their way to make my stay very comfortable.

    Needs to up grade the bathroom facilities especially the bathtub needs changing.

    9.6

  • Anonymous
      Australia
    July 9, 2014

    Convenient to the airport - walking distance. Excellent soundproofing and good blackout facilities. Female concierge staff were excellent. Men a trifle more casual.

    I think the staff could help guests with their luggage to Reception. (You arrive on one level and have to go down escalators two floors to reception)

    8.8

  • Yvonne
      Australia
    July 5, 2014

    This hotel has the most comfortable beds that I have ever slept in

    The room was a little crowded, it still would have been luxurious without the arm chair and foot stool

    9.6

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