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36 Zhubashi, Beilin District （Opposite street of Drum Tower）, Beilin, 710002 Xi'an, China – Show map
Excellent location – rated 9.2/10! (score from 683 reviews)
Rated by guests after their stay at Citadines Central Xi'an.
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Citadines Central Xi'an's staff speaks: Chinese, English
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Fitness Center, Bicycle Rental
Food & Drink
Wired internet is available in the hotel rooms and is free of charge.
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
2:00 PM - 12:00 AM
12:00 PM - 2:00 PM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 683 reviews
Value for money
Show reviews from:
For what we paid, pretty good. Great location, just off the drum tower, and local markets are 5 mins walk. Staff are nice but limited English, they do thier best to help. Room is ok, but worn out but reasonable.
Bed but hard, rooms could do with a relift
no, everything was totally satisfactory
You're inside the walls of the old city just steps from the historic Drum Tower and a short walk to the Bell Tower. Muslim Quarter nearby is a busttling marketplace with unique foods and items. The Terracotta Warriors are an easy and pleasant hour bus ride away...and a must see! The staff is very friendly and accommodating, but English is a bit limited. Don't let that put you off, though. We made it just fine.
The decor was a bit wanting. It was a little grundgy and dated around the edges, but very serviceable.
Great location, wifi and gym were good and the price was good. Also, the hotel is a 10 minute walk from buses and the subway.
It was hard to get a taxi, and the hotel restaurant was expensive compared to the other restaurants nearby. Also the hotel tourist office tried to cheat me because I am a foreigner, and charge 10x more money for local sights, than it costs to go without a guide.
Laundry, functional kitchen, good shower, friendly efficient staff who spoke English
Breakfast was a little ordinary
location was superb, close to food, transport and tourist hotspots. Staff were great, very informative and willing to help, not to mention their English was also very good. Rooms were spacious and very clean. They even have HBO on cable for you to retire to at the end of the day.
no complaints at all about this place. Can be a touch noisy given its central location, but also the fan from the split heating/cooling system could be heard just outside the window, which could keep u up if you're a light sleeper.
The staff was terribly rude at breakfast. They wouldn't allow us to eat freely chasing the clients to pay in advance before we even sat at the table, not any different than cavemen behavior. A very pushy lady even took some food away from my mother, a small plate with some cherry tomatoes she wanted to put on her omelette and I had to go and get it back from her. Incredible, never seen such thing in my life!!!!!
The location is excellent. If you come from the airport by shuttle bus ( about 26 Yuan) the bus will end at the bell tower which is about 200 m from Citadines.Surroundings is also good . You can find Chinese local restaurant and European fast food such as Mcdonald, KFC..etc. around the hotel. This apartment is clean and comfort...strongly recommended
The Wi Fi is not as good as expected
Located inside the city and close to some of Xian attactions.
There were 3 of us staying in an Executive Apartment so we had a sofa bed in the main lounge area. Still plenty of room. Very comfortable. Good location for restaurants etc. Thoroughly recommend this.
Hot in our room!
the location, the service, speak English, the staff is friendly, near everything, bathtub, commodities
when we check out we need taxi, but the hotel couldn't call any taxi to pick us up.
Our stay at the Citadines was a very pleasant one. The location was great - 9 minute taxi ride from the train station and a slow 5 minute walk form a Tower of Drums. Anything else within a 10 minute walk. The room was clean, service efficient , and caring and a small kitchenette corner very useful. The furniture and carpeting must have been there for quite a while though. We enjoyed the breakfast - one could ask for some scrambled eggs and even suggest they way it should be done:) After the breakfast time the restaurant opens its door to the neighbourhood (dfferent entrabce door) and offers some great beef with rice. The hotel's attic facilitates billard, gym and table tennis - so our kid was happy in the evening too. There is a travel agency in the hallway - very handy for organising day tours (quite fair prices). Water hot, beds comfortable, luggage storage available - we'll come back!
The hotel had a problem with booking a taxi for us on our way back: we asked for it in the morning and were supposed to go in the afternoon. The staff explained it was due to a rush hour...
- accessible to all major city scenic spots - most of them are within walking distance - room is spacious enough for 3 adults - fully equipped kitchen area - room is clean and tidy - room is a kind of comtemporary style
No self own and managed restaurant. In co-operation with the restaurant next door to provide breakfast to hotel guest, service and food quality are not up to hotel standard
- accessible to all major city scenic spots - some are within walking distance - room is spacious enough for 3 adults - kitchen equipments are well stored and provided - complimentary bottles of water are provided everyday - clean and quite new towels
- no self managed hotel restaurant, in cooperation with the restaurant next door to provide breakfast so the quality of food and service is not up to hotel standard
Excellent location, friendly helpful staff, good wifi and nice, comfortable room.
spacious 2 bedroom apartment, good location, close to south street bars and restaurants
view from the room A/C very noisy
Fast and stable WIFI. Kitchen and clean up dishes everyday. Very central location. Near to subway, bus and famous food street. The room is quite big and comfortable.
Far from the airport bus station ( please note the airport bus station used to be next to the hotel but it has been permanently moved to another location more than 30 minutes on foot. Hard to find a taxi that is willing to go to the hotel, cause the area where the hotel is is always jammed. We were lucky to find a taxi and it takes about 10 mins and RMB 10 to get to the hotel from the nearest airport bus station at 西稍门) Only one breakfast coupon per room per night (even if we have 2 persons in the room. Anyways we cooked breakfast in our own room)
Muslim street a 5min walking distance. .the great mosque...drum tower..bell tower...malls...all are within walking distance...a big thumb up
Breakfast in hotel should be all halal foods.
Inside the city wall. Near to some of Xian places of interest.
The drainage for the bathtub not good.
Location, comfortable, good breakfast, friendly staff
Walking distance to drum tower & Muslim quarters
Staff are helpful. Room is big and clean. Bed is comfortable. Close to all attraction spots.
Excellent location, helpful staff, clean spacious and good value.
In comparison to other places in China, breakfast was only fair.
Excellent location, right in the centre of Xi'an. Our apartment was amazing, had everything we needed
Th free breakfast could have been better and it's a bit odd that you only get two free breakfasts when we booked for three people
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