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1085 Heping Road, Luohu, 518010 Shenzhen, China – Show map
|Deluxe Twin Room||
|Deluxe Double Room||
|Executive Double Room||
|Special Price - Superior Suite||
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1070 verified reviews
They speak your language!
Shenzhen Best Western Felicity Hotel, Luohu Railway Station's staff speaks: Chinese, English
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Outdoor Pool (seasonal), Grounds
Sauna, Fitness Center, Spa, Massage, Library
Food & Drink
Restaurant, Bar, Breakfast in the Room
Internet via modem is available in the hotel rooms and is free of charge.
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is needed).
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, Honeymoon Suite
Newspapers, Safe, Shops (on site), Convenience Store (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Designated Smoking Area
From 12:00 PM
Until 2:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 10 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged CNY 190 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 1067 reviews
Value for money
Show reviews from:
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Score from 271 reviews Good
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Only a 5-minute walk from Dongmen Walking Street, Hyatt Place features comfortable accommodation with satellite TVs and free Wi-Fi.
Score from 181 reviews Very good
Located just over a quarter mile from Tsuen Wan MTR subway station, the Panda Hotel features a swimming pool and 3 dining options. Free shuttle services are provided to Tsim Sha Tsui and Mong Kok.
Score from 1069 reviews Good
Smoky ventilation, toilet plugged and could not fix so had to get by because just staying one night
Staff are all very helpful. Mostly all can speak english. Make easier for us to ask direction. 5 minute walk to muslim food and to fruits stall. 10 minutes walk to Luohu Commercial Centre.
Proximity of Luohu Shopping Centre Spoil for choice where food is concerned
Hotel badly needs an upgrade. Veneer of Bathroom doors were peeling off
like the proximity to amenities.
Room service very bad
very close to Luohu port. Room was clean. Good value for money. Good view.
While I was still sleeping in the afternoon and the housekeeping call up and ask me what time I'm going out because they wanted to clean the room.I didn't ask for any wake up call but this call seem like to me.Everything is good except this.
Other than the proximity to central train station and taxi rank Nothing
Rude disinterested staff , dirty rooms un ironed bed linen ! The most polite were bell boys ! Highly unpleasant experience
Excellent value for money. Is a older hotel but in excelent condition. We had large rooms with a great view. Love the checkout time (2pm) Staff were great. Nothing to complain about.
Nothing except to quite sleep
This hotel is only good to sleep. Other services and breakfast is simply bad. Also furniture is kind of old.
Booked a suite, and the extra space was great. Room clean and bed comfy, room service and quality was good. Housekeeping was excellent, we had clean towels twice a day.
Internet connectivity still not great. Bed is queen size but king would have been better.
Like its location near LouHu, twin sharing beds.
Came here many years back, hotel is old...shower head is old n not functioning well...
locataion very good .
this otel is very old . and all person focus to only Money .two year ago three year ago many time ı still this hotel it is not same :(
Clean Room, very close to the metro, good breakfast.
In DESPERATE need of a renovation!!!!! Far from 5 star!!!
Excellent location. Travel Hub for train and buses connecting Shenzhen to Hong Kong and all parts of China and of course the infamous Lowu shopping centre
Location, room, facilities
Shower was not adjustable
Hotel is cearly not new but their services still can qualify for 5 stars. Location is ver convenient (just behind the railway station LoWu). Staff are professional and friendly.
About 10 minutes walk to the subway.
The quality of buffet breakfast and dinner is not good. The buffet spread is limited. Service in coffee house needs improvement.
Lication in the heart of shenzen
The english language of the staff
Location Great value Fantastic staff - great English
Slow wi-fi (very very slow) Bathroom odors from floor vents
Staff don't want to charge card. They ask only cash (!), cigarette's smell like in all chinese hotels, bathroom was not rally clean.
Friendly cleaning staff bell boys
Communication problems during certain times of day
Comfortable and clean . Excellent location near shopping areas. Highly recommended for visitors to Shenzhen.
Shower head needs replacement. Bathroom ceiling corner has a piece protruding out .
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