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369 Xian Xia Road., Changning, 200336 Shanghai, China – Show map
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130 verified reviews
They speak your language!
Grand Mercure Shanghai Hongqiao's staff speaks: Chinese, Japanese, French, English
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Fitness Center, Massage
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in public areas and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Free private parking is available on site (reservation is needed).
Free public parking is available on site (reservation is needed).
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating
Chinese, Japanese, French, English
2:00 PM - 12:00 AM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 16 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
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the room was good, I generally enjoyed my stay there
breakfast was so so all services in hotel were overpriced. not convenient location if you want to use subway
The rooms one of us had a birthday, and acke was left in the room, a nice touch
I was looking for hotel near the area and it was recommended by a friend. The hotel breakfast was good and the room is very big and come with microwave, stove and washing machine.
gym facility is not good enough, the carpet flooring in gym area doesn't give a sense of cleanness.
Waste of space having a kitchen platform.
Kitchen Amazing hight & openhallways. When asked the Staff brought in plates bowls spoon knife forks, and chopsticks
The airco needs little attention You first need to press the right top button befor You can adjust the temparature. But luckily my wife found that one out. Sure the staf can instruct you also on that. ;)
It is quiet unlike other hotels, mostly have large group of tourists which usually are noisy.
walking distance to train station is more than 10 mins , perhaps I have shorter leg ( I am 1.58mtr tall). If you looking for decent restaurants, they are not within walking distance.
- Friendly staff but difficult to communicate with.
- Language barrier - English - No place to sit quite and do some work - The rooms did not meet our expectations, for instance: - No access to balcony - Not able to use the kitchenette - Worn out carpets and interior For an "international hotel" the breakfast buffet has too much focus on Chinese food. All in all - not a five star hotel
Staffs are polite and service was good.
The desk lamp is plugged into the only power outlet next to the ethernet connection. The means that I had to call housekeeping to get a power strip if I want to plug my computer into wall power and use the internet at the same time.
Very close to many Japanese restaurants. Stuff is very friendly and they can arrange good Taxi driver.
I do not need a kitchen and waste space.
Location, restaurant, fitness room
The fact that I had to move from my room the last night due to power failure in my room ... this is the second time during my stay in Grand Mercure that I had to move rooms. I do not like that. The first time it was failing airco.
The suite apartment is clean, full of facilities and with a wonderful view at 21 floor
Some of the staff at the reception is not very talkative
Friendly staff, especially the account manager from the sales and marketing department. Very helpful and caring. I think her name was Margot.
Most restaurants in the neighborhood are Japanese, which is nice. But little choice of chinese restaurants. No clock in the gym... bring your watch!
The free WiFi connection Room spacious Toilet and shower Location Staff are friendly and speaks English will
was nice to stay oer there in shanghai as my 1st time too ;) i like it nd the reception were quite nice to me ;) respect
a bit far from the subway station line 2 ;) ab 15min walking ;)
Staffs speak English and friendly! Good Comfy bed~ I would definitely come back!~
WIFI and Land Line both Worked! but had frequent disconnect.
Excellent location. Friendly staff. Spacious room.
Hot water only for a few minutes. Very low water pressure. The internet is most of the time so slow it really is unusable. Wouldn't go there again.
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