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Grand View Plaza, NO.228, Tianhe Road.（Driveway accessible from Zhengjia Dajie next to Grandview Mall）, Tian He, 510260 Guangzhou, China – Show map
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Guangzhou Grand View Golden Palace Apartment's staff speaks: Chinese
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Wired internet is available in the hotel rooms and is free of charge.
WiFi is available in the hotel rooms and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and costs CNY 80 per day.
Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Ticket Service, Baggage Storage, Laundry, Dry Cleaning, Suit Press, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, Air Conditioning
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One older child or adult is charged CNY 200 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 223 reviews
Value for money
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Part of Marriott serviced apartments. Duplex rooms with fantastic views. Location is ok, not more than 10 minutes in a taxi from anywhere of interest and some malls nearby. Marriott quality at much lower price. Great value for money.
Staff dont speak much English. Reception is not part of Marriott so don't expect high level of service.
I like the location.
I don't like the housekeeping. The house keeping did not change the bedsheets for 3 nights.
Nice large condo. Nice bed. Large Kitchen but had no utensils or plates. Had washer machine. Nice tall building. Nice location Walking distance to subway.
No Bathtub. A/C was inconsistent. No dryer but Asia normally doesn't.
LOCATION COMFORT FACILITIES
RECEPTION IS ALWAYS CROWDED
They try to sell kitchen equipment to high prices
1. No water supply from 20:30 to 12:00 next day 2. Leaking toilet 3. Spent 30 minutes for check in 4. Kitchen has no utencils I shall never stay in this hotel again
The size and layout of the room, high ceilings, the views of the city from the 32nd floor,extremely comfortable bed, great water pressure in shower,location and shuttles to Canton fair.
The damaged microwave, absolutely no cutlery and kitchen utensils,dirty washing machine,ripped wallpaper, broken ironing board,slow internet and the many, many tiny roaches that seem to come out of nowhere.
I like the location. Next to a big shopping mall with cinemas and losta of food choices.
Having to switch floor at level 23 to reach designated level.
No coffee pouch nor sugar
location is great, size of the appartment is very good
where do I start? Staff speaks no english. The appartment has all the electric appliences but not a single plate, glass of fork We got hand towels, large bath towels but no face towels, there was no place to hang them anyway. We placed them on the bed, even when wet. Bed linnen was changed only once (I think..)during a 5 night stay. We were not asked about it. Closet was not clean, most furniture is very old. We got a smoking room even though we asked a non-smoking one. The smell was terrible the first night. The entire last floor was smelling of food and mold. We were asked to pay for the entire stay on arrival, strange but we accepted. The amount charged was for the first 3 nights, we thought we would be asked to pay the rest on departure. On the evening of the 3rd night, around 9 in the evening, staff started knoking on our door asking to be payed the rest immediately. They didn't even wait for next morning! We had to do down in the middle of the night to make payment. No phone in the appartment, we had to go down 38 floors to the reception or use our mobile phones to call. No point since we had to talk to somebody who didn't speak english anyway.
Kitchen did not have any plates, utensils etc..so pointless to book if need an apartment. Beds were rock hard, had to change rooms twice. Rooms smelled musty or smokey.
Great location, wonderful view!!!
The apartment was really luxurious and very clean and well maintained during my stay. Situated in a good area.
They need to get people at reception that can understand English properly. The kitchen had no cutlery etc. According to the staff it would cost extra.
The location was good and there was a massage centre there. The apartment was large and I had a nice view.
I stayed one week and will never go back. None of the staff spoke English. I asked by email and many times on my arrival (with a translator) to not charge my card cause I was paying cash and they still did. When I got home I found out that I ended up paying twice. Awful! There was no clientele support. They didn't know where there was a restaurant near by. They didn't know where to get a sim card. Didn't know anything. There was no tourist information. The pillows where hard like a rock. I asked to get 'em changed but they didn'T. The safe box didn't work and they couldn't fix either. There wasn't any kitchen utilities. No utensils, plates, cutlery...ZERO. Not that I wanted to cook but I got a take out and they forgot to put cutlery in the bag so a fork and knife or chop sticks would do good in the kitchen. Never more. For the price I paid and don't forget, that there's a service fee which makes a difference at the end.
It's a place that you can be comfortable and the wonderful site panorama
The location was the best.As for the facilities,far better than being in a hotel.
Firstly,the English language was a problem.As for the room,providing just tea bags and no sugar and milk powder means you are catering for only the Chinese and not anybody else.Please do not allow anybody to transfer money into your organization's bank account as that delayed me by over 2 and a half hours.
Considering the location and what's shown in pictures when booking, the place is nothing but. An apartment hotel without crockery? What, you expected to bring your own? Cleanliness leaves a lot to be desired. Staff speak no other language except Chinese. It's smelly. Essentially very poor facilities compared to the rates. I feel ripped off.
Everything poor standards.
Great location and fantastic view from the room. Shopping mall, restaurants are in the same building (entrance from the other side), also laundry service (if don't want to use washing machine at the apartment). Little cosy cafes quarter is just a 3 minute walk beside. The apartment had facilities like washing machine, microwave and stove, though no cutleries except cups. Free water in the rooms. Great mattress. The personnel is trying to be helpful, supervising managers are quite communicative with good knowledge of English. Distinguished place for requested price.
Just little inconveniences like lack of English understanding at the reception desk, poor mirror lightning at the bathrooms, no cutleries at the kitchen. I would recommend to pay deposit money in cash, as the system of money withdrawal from cards appeared to be immensely confusing as it seemed to me.
Location awesome good food option... Top of shopping centre n supermarket
Staff couldn't speak English
Lactation Size of Room. Cleanliness.
Location, kitchen, 2 double bed. This apartment can fit in 4 person, living room sofa and TV. Microwave, washing machine, induction stove. Hotel can be reached by either MRT Stattion Ti Yu Xi Lu (Go to Tee Mall and exit South Door) or Ti Yu Zhong Xing (Exit D3 to Grandview Mall and go to West Door / Xi Men) turn right and the hotel is just 20 meters away from Xi Men.
Kitchen does not come with plate, spoon, fork and other cooking items. The cleaner did not do their job well (Toilet and floor nor properly cleaned). Not enough hanger for washed clothe. Could have been better.
We like the atmosphere inside the apartments
Only the price is litbit high
Clean room, excellent location .... It is on top of Marriott for a fraction of Marriott's price ....
Good location, quite big rooms
a little slow internet, no international channels on TV
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