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412 Huanshi East Road, Yue Xiu, 510061 Guangzhou, China – Show map
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356 verified reviews
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Ocean Hotel's staff speaks: Chinese
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Outdoor Pool (seasonal), Grounds
Sauna, Fitness Center, Massage
Food & Drink
Restaurant, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar
Wired internet is available in the hotel rooms and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Private Check-in/Check-out, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 12:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 8 years stay free of charge when using existing beds.
Up to two children under 2 years stay free of charge in a crib.
One older child or adult is charged CNY 105 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 355 reviews
Value for money
Show reviews from:
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Score from 557 reviews Very good
Ambience, location was good.
Staff was not cooperative
Nothing this time around.
The fact that they were not willing to hear my concerns and was steadfast focused on their way of doing things.
I like this hotel bathroom that's it, but we are not going to sleep in bathroom. I like Internet but next day server was dead for few hours.
I don't like management they only looking for money how can used customers that's it. There near some more good hotel that's better than this. I have try my self already.
The facilities and the location were great. Clean room, all you need and very quiet!
I have never seen so much conflict between staff and guests at the front desk! Surely the check in/check out process cannot be that hard? If you are going to have a 'sky bar' then have drink available AT the Skybar and staff who know customer service! If a guest sits in the mainbar at 1am in the morning to listen to the band then don't kick them out because they do not want to buy a drink, they are the bloody customer already for god's sake! As I said great location and hotel but they need a change of manager if this is the mantra these people go by!
Room is clean and comfy. Location is good, around 15 mins walk to the nearest train station.
David, the manager is really great guy, if you need any help, do not hestitate to contact him, location, Staff,
Good pressure shower. Very good shuttle service to the fair with regular busses, never had to wait very long. Location close to Garden Hotel, lots of restaurants within 15 min walk.
Lifts very slow as all moving to the same floors together! The toaster does not work, I had to put my bread through 5 times to get any colour, I mentioned it to the staff on my first trip but it hadn't changed two weeks later. Breakfast was not very nice, would be better if they had good quality bread instead of processed sliced bread. Cheap jam. At least there was an egg station and fresh fruits. I could hear the TV from the room next door.
Good place to stay for a weekend and location is amongst it.
Service! Check in: group allowed to book in my name, given my room and we were left with stinky smoking room with twin beds. Not allowed to sit in bar after I declined to buy a drink when others were buying drinks (we had been buying drinks in skybar upstairs). On check out I had to witness appalling customer service to another after a mix up with billing for breakfast......pity I like the hotel.
in friendly terms with the customers. .breakfast is good. area is nice. business center is active.
lack of english knowledge.
Shuttle bus for the fair
Breakfast is very limiteed for non Chinese
The location was very good as it was quite close to many Muslim Restaurants, I also liked the hospitality provided by the Guards at the entrance of the hotel.
The English competency of the front desk staff was poor and had some difficulty in explaining our needs. The charges of the rooms were quite high during the Canton Fair
THE ROOMS ARE VERY VERY SMALL...NOT ENOUGH TO PUT 4 LUGUAGE BAGS!!!!!
Beds are comfortable Room is clean and well designed Good pressure in the shower CNN and BBC available on the TV
Safety deposit box is impossible to use Egg station at breakfast is too busy Toaster is very very slow, need to put the bread through 5 times to get any colour! Cannot cope with the number of guests....
Location and staff
Drastically varying breakfast rates Non speaking english staff
The ambience with pin drop silence everywhere.
Staff were nice, clean place and good meal
The hotel room supplies accessories, facilities and appliances are state of the art.
Front office staff did not know anything about the location of facilities
I like da hotel nd is very clean.
The front desk was real front leader
Housekeeping know no English and charged room bar wrongly
Ocean hotel is at a good location for the Guangzhou business traveler, easy to get to the markets from there and taxis were always readily available by the street and the price was very reasonable.
The room I got regardless was very small and right next to the lift. It didn't bother me much since I was traveling alone and sleep deeply anyway but a more spacious room with a better view(facing the Huanshi street)next time will be ideal.
stuff are good
gym and pool is very small
Friendly staff -quick response and excellent service
Health club and the pool very poor comparing to other facilities
Location and arrangements of the hotel.
The reception people first rejected our request that mentoned during the booking,then later dscussing with them each arranged.Why they have to do like that,especially the staffs?If there is any problem with Booking.com,it is their managment need to solve it.
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