Ramada Plaza Hangzhou  

Good location.Close to West Lake and Shopping center. Staffs are quite friendly

The Hotel allows the unlicensed ?Taxi Cab driver to approach the hotel guests to solicit business just in front ofthe hotel. The taxi cabs the Hotel recommends have not been checked.I got over charged on the trip back to the international airport.

Whilst located close to the lake the hotel was on the edge of a very busy city. Essential to have address in Chinese to give to taxi driver to stand any chance of getting from train station. Also very difficult to get taxis as all seem to be busy !!

The king assistance of Mr. Ben Ding that helped us resolve an issue we had when, by an involuntary error in booking a room in Taiyuan that I made reserving a room for the same night I was staying at the Ramada. He called the hotel and helped in the translation and in obtaining the telephone of Booking.com in China.we also liked very much the buffet breakfast. Abundant, good quality with choices for both Wester and Asian tastes.

Staff at the front desk provided different type of room than booked (deluded) When we complained we were moved. Guests must be careful with this, since we booked Lake view, and our first room had none. These rooms should be level 7th or higher to really provide Lake view. The explanation was that "she did not know"; however, we first thought that if the customer does not complain, you may just get a standard room.

Location is definitely very convenient, the West Lake and the the Lakeside Park (with fountains show) is just across the road.

It's definitely overpriced for the service level provided. Being one of the tourist top destinations, Hangzhou is generally overpriced, however i was unpleasantly surprised with the level of service, the room and facilities that were offered by the hotel for the quite high price i paid. I would not stay there again, rather i'd try to find a better option.

Very flexible with our needs with two small children

We had an issue with the credit not being enough to cover the dinner and the hotel room, I think this is a Chinese thing, it was not a big deal but a bit silly and annoying... Sorting this out delayed us and we got a bit late to the night show that we had booked in advanced.

The hotel was very close to the Hanghzou lake which was very convenient.

Location

Lack of service during the breakfast. We had to look for available table and clean it by ourselves. Taxis outside of the hotel was kind of 'fake'. One hotelboy tried to sell us these and as we refused, the other one was walking with us to the street corner to catch ordinary taxi.

Bardzo dobra lokalizacja, czysty pokój i widok na West Lake.

otel fiyatı uygun yalnız diğer hizmetleri çok pahalı, ayrıca odalar eski.

God beliggenhed, tæt på søen. Morgenmad ok.

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