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West Gate of Shenzhen Bay Sports Center No.3001 Binhai Avenue, Nanshan, 518000 Shenzhen, China – Show map
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314 properties in Shenzhen
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30 verified reviews
They speak your language!
Hotel Kapok Shenzhen Bay's staff speaks: Chinese, English
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Cycling, Fitness Center, Indoor Pool, Game Room, Library, Karaoke
Food & Drink
Wired internet is available in all areas and is free of charge.
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, Concierge Service, Private Check-in/Check-out, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One older child or adult is charged CNY 230 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 30 reviews
Value for money
Show reviews from:
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Located in Nanshan District, Kempinski Hotel Shenzhen features an indoor swimming pool, shopping arcade and 3 dining options. Free internet and parking are provided.
Score from 46 reviews Good
The two Russian staff members were extremely helpful, given that most of the staff is not fluent in English. Kuddos to Oxane, the Russian girl at the front desk, who was pro-active and provided me with information needed about the hotel. Very polite and helpful!
- The executive lounge did not have coffee or butter for breakfast. No drinks offered at the Executive Lounge. - NO butter available for breakfast at the restaurant. - It was not possible to get a glass of wine at the bar, only a bottle. Westerners very seldom buy a bottle of wine for a drink at the end of the day. The hotel should seriously consider putting a glass of wine on the menu. -The lighting of the hotel was very poor. Very hard to see things in the room too, very dim lights.
Terrible breakfast and F&B in general, shame.
Room Staff Sport center
What I like about this hotel is Xiaonanyang northern chinese cuisine and the design of the hotel which makes me felt amazing every time i return and stay with Shenzhen Bay Hotel Kapok !
If you prefer somewhere to stay out from busy city packed like sardin and can easily access to Hong Kong for shopping or sightseeing. This would be the best hotel you should choose to stay !
Only the stuff at the reception can speak english.
Room, view and food
Staff can speak English would be fantastic
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