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Fuhua 1st Road, Futian, 518048 Shenzhen – Show map
|Special Offer - Deluxe Room|
|Special Offer - Superior Room|
|Special Offer - Continental Club Deluxe Room|
|Superior King or Twin Room|
|Deluxe King or Twin Room|
|Continental Club Deluxe King or Twin Room|
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304 properties in Shenzhen
Including hotels, apartments, villas and more.
87 verified reviews
We speak your language
Marco Polo Shenzhen's staff speaks: Chinese, English, German
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Outdoor Pool, Terrace
Golf Course (within 2 miles), Sauna, Fitness Center, Spa, Massage, Turkish/Steam Bath
Food & Drink
Restaurant, Bar, Breakfast in the Room
Free! Wired internet is available in the hotel rooms and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Private Check-in/Check-out, Shared Lounge/TV Area, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Designated Smoking Area
Chinese, English, German
2:00 PM - 6:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
One older child or adult is charged CNY 287.50 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 87 reviews
Value for money
Show reviews from:
Directly across from Luohu Port and Luohu Train Station, Best Western Felicity Hotel offers rooms with cable TV and free internet access.
Score from 839 reviews Good
Four Points by Sheraton Shenzhen is a 10-minute walk from Lok Ma Chau Port, Huanggang and Futian Border Crossing, and a 10-minute drive from Shenzhen Exhibition Centre.
Score from 59 reviews Good
Situated in the heart of Futian, Shenzhen’s commercial and retail hub, The Langham, Shenzhen conveys time-honoured traditions and five-star luxury in the modern city.
Score from 148 reviews Wonderful
A 10-minute drive from the City Centre, the Novotel Watergate Shenzhen has 4-star accommodations with a flat-screen cable TV.
Score from 147 reviews Good
Quiet and peaceful enough for a good sleep. Very convenient train train connection most prominent shopping areas and places of interest. Proximity to shopping or entertainment at nearby Coco Park.
Hotel concierge staff not very knowledgeable and not warm enough.
Staff were excellent, very helpfull and polite
Chose a room away from street with bars as the noise carries up to the hotel.
Can access Facebook in China.
Very spacious room (including desk space and luxurious bathroom with stunning views). Free drinks and snacks in the Club Lounge. Big pool with nice changing rooms. Great cocktailbar. Over the top lunch buffet with fresh seafood, and everything else you might want to eat is available.Shopping center in walking distance. Border to Hong Kong close by.
Location, foods, room service
have bath in the washroom, and bathrobe. beautiful tea cups quiet room
it would be nice if telly can be bigger, and there's no power near bed. must sit there and charge the phone.
No plugs beside the bed
nice location, close to bar, a shopping mall (coco park) and mtr station.
that's my frd's birthday but the staff claims they cannot arrange any compliments for my friend's bday.
Location is great and staff was very helpful. Nice rooms overall
Bed was not very soft
Very good service!
Good sized well appointed rooms.
Do NOT get a room facing CoCo Park. Bass thumping music until 2am every night
the restaurant service, and food
the room smelt musty, the decor was looking tired and I truly think the staff thought the hotel was better than it actually was. It is an ok hotel to stay at but there are better ones at this price.
Food was amazing Room lovely No problem with late checkout excellent location
Bed was very firm Border taxi arrangement caused great problems - hotel could have advised that it could only be paid by cash at border
Excellent room and shower. Good bed.
The location is very good.
The price is a bit high compared to other 5-star hotels around.
When we arrived they did not have our booking from booking.com as their "reservation office was closed". I forwarded them the confirmation and they still tried to charge a higher rate. In the end they accepted that they had taken the reservation at the advertised rate but there was no apologies or anything. After that it was basically faulty towers, nothing worked, everything was out of stock and the staff were really friendly but completely oblivious and unapologetic with every blunder. AVOID.
its location great !! just a few minutes to shopping or drinks and metro lobby bar is good for take a shot !
furnitures ittle be aged ! but not big deal ;)
location and room. yummy breakfast.
lobby not great.
when booking, it is said the breadfast for two. but when check in, the staff said only for one person breadfast.
Everything is fine
it is quite nice location for travel in Shenzhen, the necessary facilities for a 5 stars hotel are presented.
the staffs are extremely unprofessional, they could not even process a simple visa debit card payment transaction, i even thought my card has sort of error back to then, but it turned out my card was perfectly fine when i was paying in another restaurant 1 day later, and the excuse they given was they have not seen the card issued by oversee branch of bank of china!!! further more, the price is a bit too high compare to other 5 star hotels with the same facilities in the region.
they are very welcom
Good interior standard Friendly staff
Bar in entrance is not the best
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