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Newest reviews for Oakwood Premier Guangzhou

  • Helen
      Hong Kong
    September 11, 2014

    convenience and space in the room.

    the design of the shower door.water leaked out and got all over the bathroom floor.


  • Lau
    August 29, 2014

    The staff are well train and the reception staff can converse in english. The facilities are well kept and rooms are comfortable. The location is good and the mrt station is within a 10 mins walk. Overall, an excellent hotel & apartment.



  • Anonymous
      United Kingdom
    August 19, 2014

    Language capabilities of staff- limited working English Wifi is very weak


  • Yan
    August 18, 2014

    Very good locations


  • Tianze
    August 12, 2014

    the room was equipped with a full set of kitchen facilities and a steam shower and an extremely comfortable bed. It also enjoys a fantastic city view. The semi-outdoor pool and the fitness center were as good as the big fancy hotels. The staff was helpful and reacted quick towards our problems even when they were minor.

    The hotel should offer some valuable discount or a vip price for long stays. We planned to stay for 3 weeks, but we got the same price as the others. I understand that it's summer and the rooms are full for most of the time, so it's better to come over during the other seasons!


  • Brian
      Trinidad and Tobago
    July 31, 2014



  • Khady
      Ivory Coast
    July 23, 2014

    I stayed dor 12 days and I have no complaints. The room was very confortable and clean. The food was pretty good and the staff quite helpful. The english level was poor but they tried their best.

    I chose the hotel because of the reviews saying that there was a lot of attention to detail and personalized service but I did not feel any of that. I never saw the manager and the place felt just as anonymous as any other hotel. The spa was closed.


  • Alaa
      Saudi Arabia
    July 16, 2014

    the hotel facility is good and the location is also good for me even the attitude of the staff is very good

    they are very strict with their rules even they didn't give any flexibility as am Regular guest and the worse thing they didn't have membership enable the regular guest to be have an extra services


  • Sun
      South Korea
    July 7, 2014

    As we were for leisure the outdoor swimmingpool was quite the suitable for rest


  • Nina
    June 30, 2014

    Great big room with kitchen and big bathroom. Really nice pool and gym. Great breakfast.


  • Katharina
    June 30, 2014

    Very nice pool and good breakfast. The staff is friendly and helpful. During my next trip to GZ I will definitely stay here again.


  • Jie
    June 29, 2014

    Pool Breakfast Room is big Washing machine in the room Sauna , steam in the shower too.


  • Anonymous
    June 21, 2014

    Great rooms, perfect location (altho the subway is a little to far but taxi is cheap), nice environment

    The shower runoff was blocked and the whole bathroom was flood as we didnt recognize it while shower. It was cleaned quickly but no compensation was offered. Then the toilet runoff was blocked after a bigger poop and I had to clean it with my hand as there was no tool to use...


  • Raef
      United Arab Emirates
    June 15, 2014

    Got free upgrade to Suite apartment. prime location, close to shopping malls, and other nice restaurant

    very poor wifi network


  • Saad
    June 6, 2014


    Room too small , I don't like this hotel at yet and money spend there it's too much more than what will seeing there


  • Muckatira
    June 2, 2014

    very good proactive service .. staff help willingly to guide whatever is needed..


  • Leanne
    May 25, 2014

    Absolutely everything, from the moment you are greeted at the front door, booking in etc., you are made to feel very important but very much at home, The staff, location, quality of rooms and information, the food are all well above standard, we have stayed in this lovely city many times, this was our first at OAKWOOD, will not stay anywhere else again, great find.

    This may sound a bit unusual, (and I do not work for OAKWOOD) but I can't think of one thing to complain about, there is nothing at this time that is worth a mention.


  • Claudio
    May 25, 2014

    Everything was excellent. But the staff was very very good and fulfilled all our needs and desires.


  • Judy
    May 19, 2014

    We had a 2 bedroom suite and it was fantastic. The suite was elegant and spacious and contained everything you could want in a holiday apartment (and then some). Location is a shopper's dream. The wonderful staff deserve a mention. Everyone we encountered was professional, friendly and accommodating. Would stay here again if we return to Guangzhou.

    Just a minor quibble, but the sheets smelled faintly smokey - we had requested a non-smoking room.


  • Mike
    May 18, 2014

    Great staff

    Can't change Australian dollars


  • Alexander
    May 11, 2014

    Very clean and quite


  • Evgeny
    May 11, 2014

    Very good approach to guests, care

    15% on top of booking com charge


  • Monir
    May 9, 2014


    I think their price not fair enouph and breakfast deal not fair, You book for two people, then tell you breakfast for one person, this is not good at all


  • Yenrie
    May 7, 2014

    Good location - walking distance to major malls. Staffs were quite helpful and could speak English. Room was clean n comfortable.

    Wifi reception was poor.


  • Kenny
      Hong Kong
    May 6, 2014

    Bed is great, the flat is good in value, gym good as well

    Found hair and q-tips in bathroom Cloth in dining room is "dirty"! Breakfast not as good as expected re the money we paid The most important thing - stated the credit card is for guarantee only and i can pay at the hotel! But when i was there to check in,the hotel said they full charged my credit card already! This is absolutely not acceptable as my credit card is not expected to pay overseas!!!!!!


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