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Newest reviews for Pentahotel Shanghai

  • Sebastien
    August 13, 2014

    Good location close to Zhongshan park, lovely decoration and atmosphere on the first floor where the restaurant/bar/breakfast is located. Comfortable room despite the small size.

    Bathroom a bit tight, very inefficient staff at the 1st floor restaurant...


  • Fahmy
    July 16, 2014

    The lady at the reception was amazing (Karen) two thumbs up to her...


  • Alphio
    July 10, 2014

    staff nice and helpy ... relatively quiet

    expensive for a simple room you can have executive suite a couple of metro station away wifi work in corridors


  • Sin
    July 10, 2014

    Good location. Good internet service. Friendly staff. Room was relatively clean.

    Music in the reception was loud. Requested for non smoking room. Unfortunately, the room still had cigarette smell. Informed the staff and they attempted to rid the room of the odor.


  • Chow
    July 8, 2014

    The cleanliness of the hotel and the value for money. The staffs are courteous and friendly and behave much more better than some 5 star hotels


  • Cecil
    July 3, 2014

    almost perfect. It is my top choice in Shanghai no matter at what rate class

    The volume of the music during breakfast is too loud. It is a bit annoying when you have just gotten up. I think people like a nice pleasant environment for breakfast


  • Anonymous
    July 1, 2014

    Location, environment, Sunday brunch



  • Anonymous
    June 22, 2014

    Lounge, music, decoration, food.

    Smell on the floors and in the room


  • Anonymous
    May 25, 2014

    Very friendly, welcoming staff. Excellent breakfast and service. Very western-European hotel. Will certainly use this chain of hotels again throughout the world.


  • Mareille
    May 23, 2014

    Nice atmosphere, good bed, clean, friendly personnel, good breakfast, perfect location close to metro.


  • Alistair
      Hong Kong
    May 21, 2014

    The restaurant and bar was a good layout and quite relaxed Eupopean style. Rooms was adequate and quite nice design.

    The hotel has a funny smell in some areas and the room. Needs some air freshening system. I asked the reception for a car parking permit to take my car out of the car park and she said did not need. Of course try and take car out and it is needed. Another 20 minutes to return to the reception after the car park attendent had to call the reception. I was not happy. The level of cleaning in some areas of the room was not so good. Black hair found on the carpet and bath sealent very tired. I had asked for a quiet room but got one facing the road which was quite noisy at low floors.


  • Natalia
    May 18, 2014

    Stylish lobby, good location, clean and comfortable room. Breakfast options almost the same everyday, but still acceptable. Somehow it's like they forgot to decor the bathroom, but it has bath tub, and water runs perfectly.

    This is probably the 4-5th time staying at the hotel, however this time our stay wasn't as smooth and as pleasant as before. Several mornings, we are told that our booking only included for 1 bfast, while it's def for 2. Not a big deal, because the front desk would confirmed that we're right, but not nice either. What really ticked us off is this one staff who gave a pretty bad impression with the way he answered questions, no smiles, no friendly at all. Although others are vey professional and nice.


  • Anonymous
    May 17, 2014

    The location closed to metro, we had a very quiet room, very good breakfast

    We had a strange smell in the room.


  • Michael
    May 7, 2014

    Room was good Nice bar..............

    Noisy corridors in late night/early morning Bar prices were sky high, avoid


  • Amran
      United Kingdom
    May 5, 2014

    Amazing very clean


  • Babiana
    May 3, 2014

    Breakfast is acceptable.

    The staff that helped us check-in is rude and impatient !! His manner and response was insulting !!!!!


  • Anonymous
      Hong Kong
    May 1, 2014

    there's a weird smell in the room and on our floor


  • Warren
    April 16, 2014

    Nice atmosphere downstairs, rooms are clean, beds are great. Staff are helpful, special mention to Karin who helped getting around and even buying pain killers from the pharmacy. May not provide all the extra bells and whistles, just a good overall standard.

    If anything the price jumped around for the room rates which made it difficult as I was there on a day by day basis for a week. I could double in price depending on availability.


  • Chihhan
    April 1, 2014

    Hotel is nearby Zhongshan park and you will find restaurants and shop around. Also very close to many places, easy to reach. Breakfast is good and also cafe is total adapted to western food culture. The lobby and receiption design make me feel like homey.

    The toilet and showroom is quite old, if possible to renovate a modern look will be appreciated.


  • Junyi
    April 1, 2014

    Friendly staff and comfortable bed.I enjoyed my stay in general.

    The shower is a little bit difficult to control.


  • Steve
    March 27, 2014

    All the staff was very good at the check in And the room I had at the top floor was very good Thank you for the staff that looks after my room it was very clean Next time I will stay there. Thank . steve


  • Keay
    March 26, 2014

    The breakfast bar is lovely.

    I was not briefed on hotel facilities upon check in.


  • Andreas
    March 20, 2014

    Very attentive and supportive staff. Cosy bar with nice wine selection Nice area with lots of shops, restaurants and bars within walkiing distance Direct connection from Pudong airport on Metro line 2 Excellent value for money


  • Cemcil
    February 14, 2014

    The ambience , the service and it's good value for money



  • Nicole
    December 30, 2013

    Excellent, comfortable and clean hotel located right on the metro line - line 2, 4 and 4! Our rate came with breakfast and it was awesome! A huge buffet with both Chinese and Western dishes. Would highly recommend staying at this hotel while in Shanghai!


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