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Newest reviews for Fraser Residence Shanghai

  • Farzad
      Iran
    September 2, 2014

    Kitchen

    Internet

    7.5

  • Anonymous
      Germany
    August 31, 2014

    Element fresh restaurant in building; own washing machine and dryer in apartement;

    Hairs on bathroom floor; Dirt stain on couch.

    8.3

  • Wael
      Kuwait
    August 31, 2014

    Near citycenter room have kitchen

    The resturant is not good food for breakfast it is a menu and the options very limited and the staff deal unfreindly

    6.7

  • Rolf
      Switzerland
    August 23, 2014

    location (the best in town) bar and restaurant inside the residence excellent gym with a view breathtaking view from the rooms great beds perfect air-conditioning

    very slow Wifi insufficient business facilities (no printing, scanning, copying, etc.) breakfast only until 11.00 am breakfast not buffet style

    9.6

  • Zheng
      China
    August 20, 2014

    Bigger room than hotel

    10

  • Anonymous
      United Kingdom
    August 19, 2014

    Location Price Breakfast Security Taxi service Kitchen

    Pool a bit dingy

    9.2

  • Anonymous
      Singapore
    August 19, 2014

    The hotel is located at the area with a lot of hotpot restaurants and barbecue restaurant. We stayed above 20floor but the hotel room still smells greasy, especially after 4pm till late night. So we couldn't open the window, which is awful

    4.6

  • Mehmet
      Turkey
    August 18, 2014

    Good location

    The room was not so clean, wifi was so slow.

    7.9

  • Wojciech
      Poland
    August 17, 2014

    - GOOD OFFER ON TV (ENGLISH CHANNELS) - SPACIOUS ROOMS WITH LIVING ROOM AND SMALL SLEEPING R. - LARGE BATHROOM - CLOSE TO HUAIHAI STREET, - METRO NOT FAR AWAY, - HELPFUL STAFF

    - BREAKFAST A'LA CARTE (POOR CHOICE)

    9.6

  • Lyall
      New Zealand
    August 14, 2014

    Staff were very good and we were grateful for an early check-in. Good location in central Shanghai with lots of attractions ten to fifteen minutes walk away. Huge superking bed (very comfortable) and quiet efficient airconditioning. Great sized bathroom.

    WIFI was sooooo slow!

    10

  • Charles
      Australia
    August 12, 2014

    Spaciousness of the suite. Friendly staff and guest lounge were great.

    Entrance to the hotel. Taxi driver could not find the place at first as the entrance was tucked away from the main road.

    7.1

  • Senem
      Turkey
    August 11, 2014

    location is very good, also there are air filters which change your climate. next time I come I will certainly stay in frasers.

    the breakfast is not good, limited and taste is not good.

    8.8

  • Dianne
      Australia
    August 10, 2014

    Location is fabulous and very close to loads of shopping and interesting sights. The staff were very helpful and are fluent in English. Breakfast is included but with a twist - you need to order. No breakfast buffet which makes for a refreshing change. These apartments have so much space and the kitchen facilities are great. Nespresso coffee machine included.

    10

  • Leanne
      United Kingdom
    August 8, 2014

    - Great apartment facilities, especially the washing machine after weeks of travelling. - Lots of choice on the breakfast menu, enjoyed everything we tried. English tea was appreciated. - Ate in the Element Fresh restaurant (not the Mexican) and food was nice, nothing too exciting but worth the money - Restaurant staff were really friendly, really helpful and provided a lovely service every day. - View from our room was nice, showed the bright lights of the skyscrapers - Nice gym and pool

    - Mix up with booking on arrival, our room was booked under a random name. Handled it but was a bit worrying to start. - Chair noise from other apartments because seats scrape on tile flooring. Made the most awful screeching sound which was constant. Really annoying, drove us mad for 5 nights. Hotel needs to either carpet the area or put cushioning on chair legs - this could be easily resolved. - WiFi was really inconsistent. Again very frustrating. - Bedroom lighting was minimal, again could be easily resolved - Biggest problem was outside noise, the non stop horn beeping by Chinese drivers could be heard in every room 24hrs a day. Maybe worse because hotel is at a junction. The hotel can't help this obviously but consider this when you decide to book as it is pretty awful. Doesn't make for a relaxing stay. - More lifts would be a bonus too as only 4 for the huge building.

    7.5

  • Anonymous
      United Kingdom
    August 8, 2014

    Nice place, spacious, great to have a separate living room. just a short stroll from xintiandi and the antique market is right infront of the hotel. staff are most friendly. view from the hotel is great

    a bit sterile, breakfast is not blessed with a lot of choice, an extra orange juice is very pricy and the coffee is dreadful; bring your own espresso cooker if you're staying for more than a night

    9.6

  • Chikuo
      United States of America
    August 8, 2014

    Full service like a hotel, quiet place like one's own apartment.

    A couple of staff were rude while everyone else was really nice.

    9.6

  • Jackie
      China
    August 7, 2014

    The location, perfectly placed for getting around.

    The size of the apartment. In comparison to the same, ( one bed deluxe) in Bangkok, there is none really. Bangkok apartments are huge and I expected the same across the brand.

    5.4

  • Susan
      United Kingdom
    August 7, 2014

    The bed, the location the space

    The shower head would not stay on. The swimming pool was only big enough for two people to swim.

    6.3

  • Pierre-yves
      China
    August 7, 2014

    Location, room is very quite, and beds are comfortable.

    Room setup is a bit strange since bathroom is bigger than the living room. I previously stayed in the other Fraser Residence in Shanghai Pudong area which was much better than this one. Staff needs to do some serious improvement, not welcoming or helpful at all.

    5.8

  • Rolf
      Switzerland
    August 6, 2014

    Nice, large rooms with a great view. Excellent facilities - washing machine (especially if you are in for a long stay). The location is perfect, good shopping nearby (e.g. an upscale supermarket, expensive, but there is literally everything for expats - City Super), it's close to subway stations (lines 1 and 8), near people square and Huaihai Zhong Lu.

    Very slow wifi for such an upscale residence.

    9.6

  • Jaakko
      Finland
    August 6, 2014

    The rooms were quite big and spacious. The building seems quite new and everything is clean and shiny. The location is pretty good but not perfect.

    Not really a five star experience. More like 3,5 star business hotel. I don´t trust the customer review score of 8,6. Simply not possible. The hotel looks nice and the staff are friendly. But it is clear that the managment style is simply "stingy" -giving customers as little as possble. Staff is nice but under trained, over worked and probably underpaid. If you have included breakfast in your room price don´t expect a five star experience. The outsourced BF in the Health Restaurant is excellent food, but the problem is that there is so little of it and you can only choose one or two things. An extra juice will set you back 48 Yuan. 10 USD? Coffee was clearly US style filter coffee...very close to water. They could have given you a bouffet of cereals and fruits at least, but no. This was a healthy STINGY 2 star breakfast. Excellent Health Restaurant Chain with a sad, sad, sad breakfast, and the restaurant room was hardly decorated at all. It didnt look like they normally do. Gym was okay. We didn´t try to pool. Mexican restaurant was good but a little pricey. We have three more reservations at this hotel with another group of friends. I will probably cancel my reservations and find something else. For a three star experience I can find hotels for 350 yuan per night instead of the triple at Fraser.

    8.3

  • Afshin
      Australia
    August 3, 2014

    The room was in fairly good size with all vital amenities. Good design with small kitchen and washing machine. Just 10 mins away from famous nanjing road.

    Breakfast was not buffet. You should order a food from a menu and if you want anything more you should pay extra. Internet conection was poor with very low speed.

    8.3

  • Paul
      United States of America
    August 2, 2014

    --restaurant on 6th floor: 10 (?) different delicious (western) breakfasts offered from 7:00-11:00AM in an casual, but elegant restaurant --food available to take-out or eat in all day at the same restaurant, "Elements Fresh" (great smoothies) --delicious high-end Mexican food restaurant for dinner, also on 6th floor --everything you could want in the apartments: full kitchen, incl.microwave, oven, stove, toaster, espresso coffee maker, frig w/freezer, dishes, pots & pans + washer/dryer for clothes. --beautiful showers & bathrooms --firm but comfortable beds, range of lights good for reading or relaxing --big t.v. screens with good reception & an extensive range of stations in each room of apartment --front desk help & restaurant help is not servile or fawning, but extremely helpful if approached politely --we had two small problems (e.g. the espresso machine didn't seem to work) & someone came up to the room immediately both times --great air conditioning with separate controls for each room --basically EVERYTHING worked --room was immaculate

    --would have been nice if a subway stop were right outside the door, rather than a couple of blocks away..but can't have everything --beautiful lap pool, but you have to go outside & walk across a terrace and into another building to get to it

    9.6

  • Nokwazi
      South Africa
    August 1, 2014

    Personalized service and made to feel at home.

    9.2

  • Pakpilai
      Thailand
    July 30, 2014

    Good location. Comfortable room and atmosphere. Nice staffs. Great Breakfast.

    wifi

    10

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