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Score from 133 reviews Very good 8.5/10

Newest reviews for Ziyuan Service Apartment

  • Anonymous
    August 20, 2014

    Cleanliness, modern, very comfortable

    Location is around 20 minutes walk from subway


  • Daniel
      United States of America
    August 12, 2014

    Good location, very affordable, nice amenities in the room, fairly clean (bedsheets should be changed more than once a week), comfortable bed.

    Had to request they change the sheets twice a week. Other than that, not much to complain about!


  • Rajesh
    June 12, 2014

    Very convenient location. Walkable to Nanjing lu.

    Room service is pretty bad.


  • Jackie
    June 2, 2014

    Comfortable bed, plenty of space, suitable for self catering.

    Lack if English instructions for washing machine, TV etc. Sometimes noisy


  • Maja
    May 8, 2014

    The apartment was great. It was in a good location, quite close to the metro and shopping street.

    It was not that easy to get good local information from the staff, since the staff are not always present. But the lobby of the building is staffed 24 hours (poor english) and they were very good at calling a taxi.


  • Shuaibu
    April 27, 2014

    nice location

    no intercome in the rooms, and they dont want to clean the room,we ask them to clean our rooms,but instead they correct the bedsheet only and left all the dirty in the room,the place is not like this last year.the management should give close supervision on there staff,especilly the cleaners.


  • Cheuk
      Hong Kong
    April 23, 2014

    located in Jing An District, convenient and good security.


  • Anonymous
    April 16, 2014

    It was quiet and peaceful. If I get the chance, I will stay here again.


  • Yiqi
      United States of America
    April 15, 2014

    central location, near metro and airport shuttle, in room laundry facility is a plus.


  • Lesley
      United Kingdom
    April 12, 2014

    During a 4 week tour of china it was so nice to have some privacy and self cater for 3 nights. The apartment had great views and we really enjoyed the stay here. Great to have access to a washing machine too! Staff speak English and are helpful.


  • Michael
      United States of America
    February 9, 2014

    centralize location; free Wi-Fi; comfortable size rooms;

    long walk to subways; hotel sign is too small plus the main entrance is located in the back of the building making it tough for taxi drivers to find.


  • Florian
    February 8, 2014

    we are family with two young children, so it was very convinient to have two bedrooms and extra living room. We stayed just one night, but we are planning to stay here again, when we will go to shanghai. I like kitchenette with almost all cooking utensils and washing mashine. Ideal for longer stays and in room breakfast, which you could buy outside in family mart. Clean and spacious

    Hard to find. there is no reception as usual, but somebody from hotel contacted us and picked us up downstairs.


  • Nurul
    January 28, 2014

    *Free wifi *starbucks just downstairs *pretty easy to get a cab *reasonable price *very clean *good location

    *slow service when checking in and poor direction. *staff made mistakes with the booking, overlap booking. Because according to them, the other guest is very important to them, so they asked us to move out and change to another room, and let the "important guest" stay in our room! just because the staff made mistakes, we have to be punished? But of course in the end, we did not change the room. We let them sort out among themselves. *poor security. there is another access to the apartment without having to use the elevator card. so what is the purpose of the elevator card again? *no english instruction to use the tv, washing machine, dryer & microwave *no english channel on tv


  • Hendrik
    January 17, 2014

    nice cozy apartment

    quite far from the subway, around 15-20 mins of walking


  • Anonymous
      United Arab Emirates
    January 12, 2014

    nice location, but u have to make a phone call before u reach the reception table. The staffs were nice and it is really a safe place.


  • Anonymous
      United States of America
    January 5, 2014

    It is a nicely finished apartment with fairly comfortable beds. The place meant to be for people who visiting friends or relatives.

    The bath towel smells funny. There are no concierges therefore, knowing how to speak Chinese seems necessary.


  • Anonymous
    December 17, 2013

    Nice room, clean water tap

    Cockroaches in the room


  • Herman
    December 17, 2013

    location near to shopping places and MRT


  • Serena
      New Zealand
    November 10, 2013

    That they kept your luggage safe, so you need not bring along everything if you make short trips from shanghai.

    Lack of information, like there was a coffee shop on the first floor.


  • Serena
      New Zealand
    November 8, 2013

    Clean, comfortable and accessible for wheelchair users. Very reasonably priced, good location, good security.

    The toilet doors were very narrow and difficult for a wheelchair to get through and once in, it was very difficult to close the door. There were no instructions in English on how to use the tv and the washing machine cum dryer. It was difficult to locate as there isn't any signage of the place.


  • Ritesh
    October 30, 2013

    the homely atmostphere


  • Anonymous
      New Zealand
    October 20, 2013

    Spaciousness, very attentive round-the-clock service, late check out, brand new appliances and fantastic location.

    The bathroom cupboards had a very damp, musty smell. So bad that we couldn't even open them.


  • Elaine
    October 16, 2013

    I loved the size of the room - it was more than sufficient for my stay. It was great that it had a kitchentette, washing machine etc. The shower was good. The location was good for eating out and it was walking distance to several malls.

    The staff who checked me could barely speak English, so trying to obtain information about the local area such as where to buy water etc was almost impossible. I had requested a non -smoking room and it smellt of smoke which I had to deal with myself. But I cannot fault the facilities.


  • Anonymous
      United Kingdom
    October 8, 2013

    The apartment is in a good location and is a short walk from the metro. The staff were very friendly and helpful.

    Nothing really. It is a serviced apartment so there are no "hotel" facilities but as business traveller this not an issue for me.


  • Norris
    October 4, 2013

    Apartment is modern and clean. Nice view of the city from our room (27th floor). Shops and grocery store within walking distance. Metro also within walking distance.

    Have to call staff for check-in. Since there is no reception, we were unable to store our luggage on-site after checking out.


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