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Newest reviews for Pullman Shanghai Skyway

  • Georgios
    August 5, 2014

    Magnificent breakfast for all kind of tastes, very helpful staff and reception as well was very friendly.we managed to book train tickets to beijing with the reception without having to go to the train station.the spa facilities were very good!!



  • George
    August 5, 2014

    I liked all.


  • Helen
      United Kingdom
    July 30, 2014

    Location was perfect. Staff spoke great English and were very helpful at all times. Breakfast was everything we wanted and more and staff were polite and attentive. The hairdresser was so professional and I was extremely pleased with my hairdo!

    We had no complaints at all


  • Haoyu
    July 13, 2014

    The location

    Outdated hotel facility, very old deco, looks like a hotel from 90's. I was staying in club level. Very very poor service from the club floor lounge staffs! One day I came for breakfast 10 min before the closing time, and I was the only guest at club floor lounge. The staffs were already starting to close everything, nobody came to ask me if I need anything from the breakfast or helping me with any coffee or tea. I was only to be told that the breakfast will be finished with 10 min and from the tone, I can pretty much read that I was not welcome to came since it was late for them.


  • Anonymous
    July 4, 2014

    -Clean spacious rooms -Breakfast either in basement with very great selection or in Skylounge 54th floor with European breakfast -Swimmingpool good size for swimming

    -limited TV Channels e.g. no sports channel, therefore no wimbeldon tennis) (In an other hotel in Guangdong I had more channels, with sports etc.) -understaffed reception early morning, only one person (make check out the evening before)


  • Geoffrey
      New Zealand
    July 3, 2014

    Room was of good size, clean and well appointed. Wifi was free and fast. Quiet. Breakfast buffet was great.


  • Yong
    July 2, 2014

    nice and delicious breakfast, staff was polite and good english speaking, fast check in/check out, room/bathroom cleanliness, good location ( near MRT, just walk for 3 min. ), live music in bar, many restaurant around hotel.



  • Milena
    June 29, 2014

    Food in the restaurant, size of the room, close ti metro station and city center.

    There should be more room for cosmetic in bathroom as well as towels hangers.


  • Sanjeev
    June 26, 2014

    location and cleanliness

    staff didn't know english. They were not courteous and no good arrangements for vegetarians.


  • Amolaksingh
    June 24, 2014

    Reception staff was very good. Food quality was good. Staff at the breakfast was very polite & helpful.



  • Noor
      United States of America
    June 22, 2014

    A good cover of the book is good attraction for a reader but story inside must keep it more interesting till end and give the reason for the reader to awaite for the next story by the Author. I hope you got my picture.

    A genuine little and good smile on staff faces and expressions will be a great sustainable asset that can drive within the true sprit and culture of Pullman over value for long time to come.


  • Anonymous
    June 18, 2014

    the staff were incredibly friendly and helpful. The Club room was outstanding for service and the staff could not be better.

    The bar could have remained open a little longer. Otherwise no negatives


  • Robert
    June 13, 2014

    The workout equipment was just average


  • Anonymous
      United States of America
    May 22, 2014

    Swimming Pool Great Breakfast Bed

    Elevators-keys lost activation more than once


  • Kok
    May 18, 2014

    1)Sound proof I the room need to be improved. 2) front desk staff need to be more attentive and train during check out. Few experience seem always has argument with local guess and making a long queue for others waiting for check out.


  • Jarett
    May 17, 2014

    Great hotel, rooms are big in size. Very clean and everyone was really friendly. The breakfast was really good aswell as the restaurants

    You have to pay your incidentals deposit at check in and upon check out you have to the bill. They don't use deposit as payment do effectively you pay twice but your deposit gets released in a few days back to your credit card


  • Jamil
    May 17, 2014

    very nice place. confortable. clean. very good service

    location a little bit far from pudong


  • Sajnani
    May 16, 2014

    very helpfull staff , nice and clean hotel

    breakfast was very poor


  • Antoine
    May 15, 2014

    Great location close to dabuqiao subway, tianzifang and french west concession Great staff and facility

    Breakfast quality could be improved with better management


  • Jessica
      United Kingdom
    May 15, 2014

    The reception is grand, but everything else is pretty poor. The location is good with easy access to shops and restaurants.

    The rooms are awful. The chair height does not match the desk height and you can't adjust it. The rooms are fully carpeted - I can't think of a worse flooring to have for China - it's dirty and full of dust mites. I got bitten by some unknow bugs and got rash all over. One day an army of house-keeping staff came into my room and one guy sprayed some unknown stuff (they wouldn't tell me what it was) into the drain next to the toilet. As he walked out he left a trail of the spray dripping from the spray nozzle. Awful! I had to change room as I was at first put in a smoking room. In both rooms the 'Service Call' buttom on the phone doesn't work, even though everthing tells you if you need to contact the front desk, just press this button. The furniture is very basic and tired. In a 5 star hotel I really expect to have decent coffee at breakfast. All in all it's one of the worst 5 star hotels I've ever stayed in and certainly not worth the money it charges.


  • Miran
      South Korea
    May 5, 2014

    good location, i like quiet atmosphere.

    you need to clean the room. i don't like smell in the room


  • Nasir
    May 5, 2014

    Location is very good. Near to the Muslim Restaurant, BTS & shopping area. Excellent property fr Business visitors. Lively hotel. Staff was very kind & attentive. Nasir Mehmood. (Pakistan)

    Elevators were not working good.


  • Maksim
    April 27, 2014

    Good comfort and location

    I booked room at Pullmann Skyway 22.04.14-26.04.14 for 3200 RMB. When I arrived front desk's staff assured they don't have such room. My room was much expencive and didn't match my order.


  • Anonymous
    April 27, 2014

    The staff attitude and the general services received.

    The lift takes longer than the average time to arrive.


  • Richard
    April 27, 2014

    close to metro close to great shops and old style alleyway shops with hip little bars. rooms are great with nice beds and a great bathroom that is really clean. staff are friendly and organised.

    can be a little hard to find late at night as the signs are blacked out to save power. I suggest you add a business card printout to your website with instructions in Chinese to give to the taxi driver.


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