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Fuyong Avenue, 518103 Shenzhen, China – Show map
|Superior Twin Room||
|Superior Queen Room||
|Deluxe Queen Room||
|Deluxe Twin Room||
|Deluxe Queen Room with One Breakfast||
|Deluxe Twin Room with One Breakfast||
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|Executive Twin Room||
|Executive Queen Room||
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320 properties in Shenzhen
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151 verified reviews
They speak your language!
Shenzhen Baolilai International Hotel's staff speaks: Chinese
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Tennis Court, Pool Table, Ping-Pong, Mini Golf, Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool, Game Room, Karaoke, Nightclub/DJ
Food & Drink
Wired internet is available in the hotel rooms and is free of charge.
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Car Rental, Shuttle Service (free) , Airport Shuttle (free) , 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Private Check-in/Check-out, Lockers, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Designated Smoking Area
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One older child or adult is charged CNY 268 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 151 reviews
Value for money
Show reviews from:
Just set beside the Gang Long Cheng Mega Shopping Mall, Shenzhen Hengfeng Haiyue International Hotel is a 5-star hotel featuring free Wi-Fi in all areas, a free seasonal outdoor swimming pool, a free...
Score from 73 reviews Good
Located inside Xihuicheng Shopping Centre, the 4-star Hilton Garden Inn features comfy accommodation with free Wi-Fi. It offers a business centre with meeting facilities and 3 on-site dining options.
Score from 60 reviews Excellent
Seaview O•City Hotel Shenzhen is located in Overseas Chinese Town Area, a 20-minute drive from Luo Hu Train Station. It offers a fitness center, 2 restaurants and free Wi-Fi.
Score from 216 reviews Good
The 5-star gorgeous L’Hermitage is ideally in the heart of Nanshan District of Shenzhen city, a 5 minute drive from Shenzhen University.
Score from 191 reviews Very good
Many employees knew english and could understand us. Courteous personnel, good breakfast options, good ambiance in the lobby. Currency exchange was better than at the airport.
Food was always cold. Coffee in the restaurant was also cold. Room service brought food that was cold to barely warm. For a good hotel this must be improved.
Great value for money, excellent staff service. Good as a close by hotel to the airport early morning flights.
Hotel location may not be great for casual stroll.
Room size Staff
Hotel is located in an easy to reach area. Apart from this there are plenty of shops and facilities around the hotel and which is also easy to access by car. The hotel environment as well as the rooms, lobby, restaurants and Spa are quite pleasant.
Business club lounge could be improved.
Breakfast was amazing
The hotel was beautiful. The room was beautiful. The bed was great and I enjoyed a great sleep thtt night.
The Hotel is very close to my suppliers. Overall value (breakfast and internet) are included.
The room itself was great! The bed was so hard I had to sleep on the couch!
Because the hotel was unable to give us a non-smoking room, we were upgraded to the Japanese Executive Deluxe Suite. It was fabulous! All the staff were pleasant and helpful.
Everything was great. The hotel is advertised as 3 km from the airport, possibly true as the crow flies, but it's a lot further by road.
Very good hotel, excellent comfort
Receptionist not too smart, position not exactly near to the airport (now there is a new airport in shenzhen, but in the hotel description they still refer to the old airport)
Staff were nervous to speak English. Not super friendly or out going. Probably a management problem. In my opinion staff should be more trained In English to accommodate their international customer and this will encourage them to be more accommodating.
the hotel i cant fault in any other way good layout , location isfair andthe facilities were great, pool, fitness center and night club, staff were as expected official but helpfull
on my first day of 3 i advised reception of a None working wifi system, i was told it would be looked into, later that day i returned ready to relax and respond to business emails and it eas the same, i notified reception someone arrived ( i had to speak not too fuent chinese as english wasnt responded to) and what look liked a rome service bouarrived and couldndo anything he called someone and iwas handed the phone to discuss the problem with reception again, she seem to relay on me accepting this and discontinue, i was adamant i needed it fixed as i had given adequate time to fix it earlier, finally she agree some technical bod would come see me, and he did 5 mins later, he advised tha the wifi had been moved to another room and that this box wasnt going to work, i again took the phone to reception not at all happy that i wasnt told this alot earlier, amanager or similar person offered to move me to another room at 9pm or so, i wasnt in a moode to donthat all chiled out ready to sit down fro the evening, so i declined but strongly advised that i will reflect this unaceptible standard and lack of communication in my review as i am doing now, he aplogised profusedly, and suggested i used the lobby wifi? it was time to close the call and this situation so i did. the chinese lobby restaurant/bar was outrageously expensive i was also chaged without notification for zi qing tissue, and small snacks placed in a two small bowls on the table, nothing to do with my origonal order,
Quality of western restorant is poor. Few people speack english
Good quality and spacious. Good swimming and sauna facilities. Friendly staff.
Restaurants close too early - had to have our food in our room.
Clean and spacious
At some point lost my patience when realized that staff don't really speak English. Though people are very nice there. Within 3 min walk from hotel you will find real China.
On arrival at the hotel we were met with the incredible sent of sederwood that filled the lobby...we immediately felt at home..! The decor is amaizing and the food fantastic...when we booked out and recieved the bill i could nit believe that the 3 days with breakfast carried a total cost of $390.00..I will recomend this hotel to anybody...
The staff in the coffee lounge could not speak a word of English and the Hotel and Ferry port is about 1 hour away from the hotel...The train station on the border of Hong Kong and Shenzgen is also abour 1hour by taxi
Overall a pleasant stay but not outstanding considering price.
Location was not quite as described being further from airport than expected. Also one feels a little isolated as little of interest surrounds the hotel.
Attentive staff that ironed out problems whenever they arose,recieved a unexpected upgrade to a much larger suite due to a misunderstanding of dates and payments.Would strongly recommend this hotel to any person conducting business in that part of town.This will save a minimum of 3 hours a day in traffic!!!
The English language is only spoken by a minority of the staff.Complex issues will can create problems.Always have time and patience. Do NOT under any circumstances ask the hotel to assist in arranging transport to Hong Kong as you will be grossly overcharged.Regretfully some of the staff will conive with the driver to over charge in order to secure a commission more so if they know you are in a desperate hurry to catch your flight.YOU HAVE BEEN PRE-WARNED!!!
the staff are well trained and attentive to customers needs
No recognition of my previous stays on check in.
Room was nice. Restaurant was reasonably good and not too expensive. Location was close enough to the highway so I did not need to negotiate the traffic next day. (To booking.com :Your 1st question does not provide for business travelers with colleague)
Bed a bit soft for me. Booked a car for the next day but staff was not too familiar with the costs and did not have a clear process to quote the full costs so they had to revise the quote twice. To be fair apparently they have never had any customer booking to my chosen destination before so were in a bit of a fluster calling me at 11pm to add another point on cost. Management should provide ground staff with a checklist of points to calculate costs of hiring hotel car with driver.
I do not speak Mandarin and the staff was very accommodating
ITs worth it for money what we spend.
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