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Newest reviews for Shenzhen Shanghai Hotel

  • Anonymous
      United States of America
    August 15, 2014

    Central location; comfortable room; helpful, English-speaking staff.

    Front-facing rooms have considerable traffic noise during evening rush hour.

    7.5

  • Alireza
      China
    August 14, 2014

    Great for a 3-star hotel.

    Lobby is small. Breakfast isn't that international.

    7.5

  • Kris
      Ireland
    August 7, 2014

    I think I liked everything - nothing I can complian. -> Very comfortable, -> Friendly personel, -> Very good location (close to the tube),

    Internet connection was pretty poor, but it might be issue in all China...

    10

  • Anonymous
      Taiwan
    July 26, 2014

    Taxi service

    The night shift staff of the front desk is totally untrained; especially that gentleman, his attitude and behaviour makes us feel like we are the staff, and he's the guest, so arrogant and unfriendly. On the other hand, the staff of the room service department is also untrained. I asked them do NOT clean our room several times already, but they still ignore my words and cleaned our room everyday, which is very rude and disrespectful! I stayed at this hotels 3 times already, their services were much friendly and professional 4 years ago. I wouldn't recommend this hotel anymore.

    5.8

  • Paul
      China
    July 20, 2014

    Clean,tidy,friendly and close to amenities.

    Nothing.

    8.3

  • Syau
      Malaysia
    July 3, 2014

    This is our second time staying in this hotel. Everything is excellent. Will definitely stay here in our next visit to Shenzhen.

    9.2

  • Steffen
      Sweden
    July 1, 2014

    very friendly and helpful staff

    10

  • Xiao
      Hong Kong
    June 24, 2014

    The location is good (in downtown and close to subway station). The staff is friendly and polite. Though the hotel was established years ago, the room is big and clean. Eating and shopping is easy around the hotel. I feel it worth the price.

    8.3

  • Siamak
      Iran
    June 14, 2014

    the hotel have good location

    i used to go to this hotel every year and this year was really low quality and the rooms they gave us was the worst room that i can imagine because they use to offer the worst to whom booked on booking.com

    4.2

  • Алексей
      Russia
    June 8, 2014

    Everything was perfect, this is the oldest hotel in the city and this fact makes this place very special!

    10

  • Francoise
      Canada
    May 18, 2014

    Location is perfect, walking distance from MTR (luobao line). Rented a single room, very clean, very spacious thanks to curvyness of hotel architecture, had a desk space enough to work and a rest area. Food from Western restaurant was very good and staff always very polite.

    Wifi in room was poor but LAN connection excellent. Wifi in western restaurant was working fine. If you expect the staff to speak English, this hotel is not for you. Front desk staff does speak English but that is about it. However, they do make efforts to understand you and provide you with what you need, always with a smile.

    8.3

  • Kassim
      Kuwait
    May 18, 2014

    Reception

    Wifi

    7.9

  • Nikolaos
      Greece
    April 23, 2014

    breakfast

    bed is too hard

    9.2

  • Dmitry
      Russia
    April 22, 2014

    All was very good

    9.6

  • Khaled
      Saudi Arabia
    April 20, 2014

    The decoration

    People can't talk English

    7.5

  • Syau
      Malaysia
    April 9, 2014

    Hotel building with unique exterior design and very Shanghai interior design. Location is good, easy to find, very near subway station. Room is quite. We love the bed, it is so comfortable, give you a good rest.

    Good restaurants are not in adjacent.

    8.8

  • David
      United States of America
    April 6, 2014

    Clean

    7.1

  • Mustafa
      Turkey
    March 27, 2014

    Excellent location with best price and service quality...

    10

  • Anonymous
      Israel
    March 27, 2014

    Location, big rooms, the bath in the upgraded rooms is great.

    Needs more English channels on TV.

    7.5

  • Arash
      United Arab Emirates
    March 26, 2014

    For IT Business people its the best location, 5 min walk to Metro Station. It has more facilities in the room than a 3 star hotel, and executive rooms have really nice interior design.

    There was a back water smell on 10th floor during our stay ,however they did there best to solve it and after it didn't work they changed our room to another floor.

    9.6

  • Anonymous
      United States of America
    March 21, 2014

    Reasonably clean and comfortable...

    1) Room was hot at night and the air conditioning didn't work. Windows do not open up far enough to gain any relief from the cooler outdoors. 2) I made the mistake of having the hotel handle my laundry needs which was a BAD idea. They did a good job but the charges were outrageous (cost more than the room charge). Don't make the same mistake I did. There is a laundry service JUST outside the hotel (attached to the hotel). It is where the hotel sends the laundry and if you walk it there yourself (instead of giving it to hotel staff) you'll save LOTS of cash!

    7.1

  • Eleousa
      Greece
    March 18, 2014

    The staff was friendly. The room was great. Excellent value for money.

    10

  • Maniarasan
      India
    March 3, 2014

    Staff was good and helpful. Wifi was excellent.

    8.3

  • Aldo
      China
    March 2, 2014

    Location

    The hotel it is nothing special, just in the average. Sure you can find the same for less money in the same area, also most of the rooms have very bad view. Breakfast was very basic and also need to pay for.

    4.2

  • Anonymous
      United States of America
    February 26, 2014

    Nice room design. Clean and everything I needed.

    There was only one staff member working and there should have been more. Chinese people tend to demand instant service regardless of who is in line ahead of them. Therefore, unless you're willing to lower yourself to their totally rude and uncouth standard you might have to wait a bit to get service.

    6.7

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