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Sofitel Xian On Renmin Square
319, Dong Xin Street, Xincheng, 710004 Xi'an – Show map
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The most recent booking for this hotel was made on Aug 27 at 3:08 AM from Singapore.
6 Reasons to Choose Sofitel Xian On Renmin Square
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192 properties in Xi'an
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191 verified reviews
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Sofitel Xian On Renmin Square's staff speak: Chinese, French, English
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Pool Table, Ping-Pong, Sauna, Fitness Center, Spa, Massage, Indoor Pool (all year), Bicycle Rental, Library, Playground, Karaoke, Nightclub/DJ
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar, Special Diet Meals (upon request)
Free! WiFi is available in the hotel rooms and is free of charge.
Free! Free private parking is available on site (reservation is needed).
Room Service, Packed Lunches, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Chinese, French, English
2:00 PM - 12:00 AM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 12 years stays free of charge when using existing beds.
One older child or adult is charged CNY 360 per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Sofitel Xian On Renmin Square accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 191 reviews
Show reviews from:
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Good rooms, excellent staff and good sushi restaurant
2 wings to the hotel mean k it so spread out that the hotel can be impersonal
One of the best hotel I have been
The price of breakfast or meal/dinner
Excellent service as previously.
the location ,walking distance to local shops,cinema,the wall and great restaurants in Xian. The room was very comfortable and the hotel food -superb. Very helpful staff and management.
location, large room, clean
A reasonably good location and attentitive service by most of the staff.
no privacy in the bathroom from the room as it is bordered with glass that is not shaded or curtained, this can be a bothersome when the room is shared with another person.
Spacious room, very comfortable beds, excellent concierge service, all staff have good English.
Taxi drivers do not know Sofitel name, so ask to be taken to Renmin daxia, which is in same complex.
great location；exellent service
lovely room and bathroom, and being upgraded great breakfast
Pool was very crowded
Location. Not as close to city centre as I was led to believe.
Lot of dinner options
The staff lack of knowledge of the English language
The location and facilities offered by the Hotel are perfect for travellers wanting to explore Xian city. Bell Tower and night street are accessible easy by walking. The staff is very friendly and helpful and the rooms confortable. A relaxing oasis within a busy town.
Good as usual, never get disappointed by Sofitel service.
Good service good location. Love the bed and the breakfast. You can rent bicycles free for the first 3 hours and 30 yuan per hour for the rest.
Location in the city center Some restaurants with prices "super expensive", e.g. wine in the Italian restaurant
Ability to solve problems Breakfast average
Your staff were wonderful, so helpful.
The length of time it took to summon a taxi. I was on business and it is important that I get to appointments on time. For this reason I probably would not stay there next year even though I would prefer to.
Staff were very helpful, recommend various options for day tours and helped book a suitable tour
Very good room quality, central location, friendly staff. Good food in the Japanese restaurant.
Room size Location F&B options
Staff service extremely poor for a hotel of this star rating Separation of the two wings of the hotel Terrible business centre Extremely poor WIFI including in the business centre
Lovely grounds and facilities, close to the city attractions. We were in the new west wing and the rooms were very nice
The bed was a little hard
Hotel provided free upgrade as they were full. Employees were very polite and went out of their way to help out in every way - i.e. helped me to find a tour package and negotiated the prices with the tour agent on my behalf.
(i) There are 4 hotels (i.e. Mercure, Sofitel, etc) in the same Renmin Square compound. Hotel employees were not quite clear from the beginning which hotel i was booked in but they were quite helpful to give me an upgrade. (ii) They promised to check and update my Accor membership card points but they didnt. (iii) Hotel emails don't work. All emails are bounced back.
We were only there two nights but we found all facilities highly satisfactory.
I was travelling on my honeymoon so I got upgraded to a suit - which was very good. The location is good, somis the breakfast. Sofitel is generally a good option.
We had a couple of incidents with taxis arranged by the concierge. The taxis took us to a different different location or drop us off at the wrong one. We were very specific to the concierge and he said it was ok.
Excellent breakfast. Very comfortable bed. Spacious room.
Very nice hotel.
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