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Recently booked in Suzhou
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Sofitel Suzhou818 Gan Jiang Road, 215005 Suzhou (Show map) Good, Score from 25 reviewsLocated in old center of the city, Sofitel Suzhou incorporates Xuanmiao Shopping Plaza and is a 1-hour train ride from Shanghai. It features an outdoor pool, health club and 3 dining options. Sofitel Suzhou is a 10-minute drive from Suzhou Train Station. Xuan Miao Temple and Guanqian Street, 2 of Suzhou's best-known landmarks, are a short stroll from the hotel. Each room in Sofitel is equipped with flat-screen cable TV, minibar and a coffee/tea maker. Free internet access is provided in all rooms. Guests can enjoy a game of pool at the game room or arrange for trips at the tour desk. Car rental service is available at this hotel. Sofitel All Seasons provides all-day dining. Cantonese cuisine can be found at Ding Feng. Drinks are served at Lobby Lounge & Cigar bar, which has live music performances 5 days a week. Hotel Rooms: 329, Hotel Chain: Sofitel.
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Total Hotel Score:7.7
Based on 25 reviews Guest reviews are written by our customers after their stay at Sofitel Suzhou. |
Score breakdown
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Score filter |
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Kun
Mature couple
HONG KONG,
Hong Kong
October 16, 2011
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I booked 2 rooms staying 1 night in October. The rooms are dirty and dark. The wardrobes are stingy and we dared not to hang clothes inside. I booked this hotel because their website shows the surrounding of the Sofitel Suzhou Hotel is attractive, having a river in front of the hotel. But, it is totally misleading and cheating. The so-called river is in fact a ditch which has been leveled by mud and sand, because there is construction works there for other use in the future. The hotel should update its photo so that it won't mislead the people any more. It is the worst hotel I ever stayed with, and I will not stay in any Sofitel hotel because they did not maintain the reputation of the brand. Very disappointing.
1 out of 1 people found this review helpful, did you?
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3.8 |
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Paulo
Young couple
Hong Kong,
Hong Kong
December 28, 2011
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5-Star experience, perfect service and location.
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10 |
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Anonymous
Mature couple
Hong Kong
July 29, 2011
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At the 1st look, everything was looked perfect Public area was very hot(actually very hot day), pool water was not clear(used late afternoon), sauna was not stand by for sudden use(waited 30minutes), etc
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8.8 |
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Anonymous
Solo traveler
United Kingdom
June 3, 2011
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Wonderful staff; good location for someone who wants to be in Central Suzhou;comfortable Not really in Suzhou to shop, there wasn't much to do in the immediate area but then again I don't think there is an area in Suzhou that is close to everything. I had a room that was in the back of the hotel which seemed a good idea given the construction of Suzhous first underground directly in front of it. However the music from the night clubs forced me to keep the windows closed at night.
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9.2 |
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Anonymous
Solo traveler
Hong Kong
May 31, 2011
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Room amenities, cleanliness and comfort all within expectations of a Sofitel.
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7.5 |
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Pascal
Solo traveler
Waremme,
Belgium
February 28, 2011
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The location of this hotel is exceptional, the real heart of the city of Suzhou I wanted to eat "a la carte" for diner, not on buffet. Part of my meal was almost cold, after discussions and negotiations, they finally replaced my entire flat. I stayed at this hotel on a Saturday, I had to suffer the vibration of the bass club located very very close to this hotel, I didn't slept part of the night...
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6.7 |
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段
Family with older children
北京,
China
January 27, 2012
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名气大， 酒店有点老，关键是酒店后面的酒吧太吵。
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5.4 |
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Anonymous
Group of friends
Japan
December 22, 2011
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とにかくロケーションが良い ビジネスにも便利であり、食事にも便利 予約段階では、広めの部屋だと思ってツインルームを予約したが、実際に泊まった部屋は、通常のシングルルー- ムにベッドが二つある狭い方の部屋だった
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6.7 |
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Daniel
Group of friends
Rosario,
Argentina
December 5, 2011
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La dedicaciòn del personal y sus comodidades
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9.5 |
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Klaus
Solo traveler
Gröbenzell,
Germany
October 4, 2011
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Lage direkt an der Einkaufsmeile von Suzhou. Gutes Bett, angenehmer Service. Sehr laut durch Lage direkt an einer Hauptverkehrsader. Baulärm durch Errichtung einer Ubahn-Linie. Preis des Frühstück höher als bei Booking.com angegeben.
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7.9 |
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Franklin
Young couple
Madrid,
Spain
September 24, 2011
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Encontrar a Gerard que habla chino, español, fancés e inglés, en China es un lujo, muy profesionales todos, y en general el personal del hotel que es gente buena, amigable y sencilla. El hotel está bastante bien y con buena calidad/precio. Recomendable
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7.5 |
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Jose
Solo traveler
San Sebastian,
Spain
August 30, 2011
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Confort
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7.9 |
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Manuel
Young couple
GIJON,
Spain
August 17, 2011
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El hotel está en la zona peatonal comercial de Suzhou. Céntrico, la calle frente al hotel está en obras por lo que dentro de un año estará aun mejor. El hotel es muy confortable, la cama es muy confortable y por unos pocos euros adicionales nos proporcionaron una habitación más amplia. El equipo es muy servicial, con buen inglés y tienen en prácticas a un joven francés que habla español también. Los principales lugares de interés están a 1,5 km más o menos, un paseo largo o un taxi corto.
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8.3 |
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Frank
Solo traveler
Helmond,
Netherlands
July 20, 2011
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uitstekende service, aardige mensen, die in alle opzichten behulpzaam wilden zijn erg duur ontbijt
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7.5 |
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Dr.
Solo traveler
Birmensdorf ZH,
Switzerland
July 10, 2011
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1) Das Bett und das Zimmer. 2) Die rasche Antwort des Managers auf meine sehr negative Kritik. 3) Dass das Hotel die Konsequenzen bereits gezogen hat und die gesamte Küchenbrigade per August auswechselt. Schade zugleich, dass wir zu den letzten "Opfern" dieser Truppe gehören mussten. Die gesamte Gastronomie.
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7.5 |
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Wenting
Solo traveler
deyang,sichuan,
China
July 1, 2011
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前台的YUKI经理和CANDY，服务态度非常好，笑容可掬~~在办理入住时，带领客人进房间介绍的服务很- 好，可以和intercontinental hongkong的服务媲美~~房间内部比较宽敞，床很舒服！ 酒店外观看得出来有些老了，不过内部装修还可以。因为苏州正在修地铁，酒店门口非常堵塞，几乎没有出租车，- 请礼宾部帮忙联系出租，说联系不到，出租车根本不会进来。无奈，只好坐人力三轮车。苏州给我最大的印象，就- 是交通极其极其的不方便。出租车司机会因为目的地比较近而拒载！走了亚洲欧洲很多个国家与城市，这么糟糕的- 交通状况是头一次见到！
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6.3 |
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Hitoshi
Solo traveler
Katsushika-ku,Tokyo,
Japan
May 26, 2011
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ベッドが良かった。 外観が今一つさびしい。
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6.7 |
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Anonymous
Young couple
France
January 16, 2011
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Position, confort, propreté
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9.2 |
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Mitsunobu
Group of friends
Katsushika-ku,Tokyo,
Japan
May 25, 2011
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ロケーション 外観がもう少し改善の余地あり
0 out of 1 people found this review helpful, did you?
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6.3 |
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Kurt
Group of friends
STADEN,
Belgium
March 16, 2011
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luxe van de kamers en het lekkere eten
0 out of 1 people found this review helpful, did you?
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9.6 |
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Anders
Mature couple
Ekolsund,
Sweden
March 2, 2011
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De har snygga rena rum med skön säng med kuddar som var sagolikt sköna. Personalen vet inte hur väl de vill, mycket proffsiga.
0 out of 1 people found this review helpful, did you?
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9.6 |
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Anonymous
Solo traveler
Hong Kong
June 28, 2011
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There are no comments available for this review
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6.3 |
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Anonymous
Solo traveler
United Arab Emirates
May 28, 2011
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There are no comments available for this review
Did you find this review helpful?
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9.6 |
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Anonymous
Group of friends
Japan
December 21, 2011
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There are no comments available for this review
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5.8 |
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Giulio
Solo traveler
Fabriano,
Italy
October 24, 2011
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There are no comments available for this review
Did you find this review helpful?
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9.2 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
Customers who viewed "Sofitel Suzhou" also viewed:
Scholars Hotel PingJiangFu Suzhou
PingJiangFu Suzhou is located in the heart of ancient Suzhou city, 500 metres from Guanqian Street. The luxurious hotel offers an indoor pool, free parking and rooms with free internet.
Most recent booking for this hotel was yesterday at 06:32
Excellent, 8.8
Score from 25 reviews
“Very nice hotel in traditional Chinese architecture located in the old city area of Suzhou. Very nice room and furniture.” Stefan, Hanau |
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