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Newest reviews for Swiss International Hotel Xiamen

  • Anonymous
      China
    August 27, 2014

    Breakfast coffee can be better

    7.9

  • Feng
      China
    August 12, 2014

    Good location, can view the island from the room. Only 10mins walk from the ferry and Zhongshan Road.

    I asked for non-smoking room, but when we check in, they arrange a smoking room without telling us. ( we found out by ourselves) After complaining, they upgraded us to executive floor though. Always many ppl at reception desk to check in/out.

    7.5

  • Cynthia
      Netherlands
    July 20, 2014

    Club level, swimming pool, the view, location

    Check in was chaotic, hectic, once settled it was good but took a while

    10

  • Robert
      Philippines
    July 20, 2014

    This is an excellent hotel with service unparalleled to many 5 star hotels. The harbour view with Piano island in most of the rooms are fantastic. The location is very central for tourism, only a few minutes walk to ferry and shopping street, or a few minutes ride to the temple and Xiamen University. The hotel rooms are big and luxurious. The corridors and lift lobby on each floor are very wide and generous. You won't be wrong in choosing this hotel. My family will definitely come back to this hotel and will highly recommend this hotel to our friends.

    We did not like the pathway leading to the swimming pool but the pool itself is surprisingly large.

    10

  • Hui
      Singapore
    July 8, 2014

    Excellent service and really comfortable room(executive) to stay in.

    10

  • Chelsea
      Malaysia
    June 13, 2014

    Our harbour view room is exceptional facing the island Gulang Yu. Location near to shopping district with loads of food outlets to discover.

    Toilet a bit tainted with mould at edges but basically clean.

    6.7

  • Wan
      Singapore
    May 15, 2014

    prompt service Friendly staff Spacious room

    Weekend room rates applied of which was not advised at the booking confirmation by booking.com

    9.2

  • Eszter
      China
    May 6, 2014

    great location beautiful view over gulangyu great breakfast big rooms

    9.2

  • Jing
      China
    May 5, 2014

    very good stuff and location.

    gym can be better.

    9.6

  • Johan
      United States of America
    April 24, 2014

    Staff was superb in every way. Property is extremely well maintained. This hotel is the reason I will visit Xiamen again. Sara, the customer experience Manager was great.

    That I had to leave

    10

  • Rachel
      Switzerland
    April 24, 2014

    Its near the ferry terminal and shopping

    no one recommended us to the right place for meals...

    7.5

  • Anonymous
      United Kingdom
    April 20, 2014

    sea view. nice and helpful staff.

    9.6

  • Martin
      Switzerland
    April 10, 2014

    Elegant place with excellent facilities, attentive and helpful staff. Spacious, comfortable room, great view across the harbour onto Gulang-yu island. Copious breakfast buffet with a wide range of western and oriental dishes. Well maintained indoor pool. A very well-run hotel, providing fine hospitality and excellent value for money.

    Neither the Japanese nor the Chinese restaurant were very impressive and breakfast gets a bit busy during weekends.

    9.2

  • Marc
      China
    April 10, 2014

    The hotel is situated just across the island and having booked a room with sea view, we have enjoyed very much the superb view at night. The hotel being very close from the pedestrian street it was easy to get out and walk around. We had selected a king room suite, and the room was very large with even a kitchenette corner allowing basic meals preparation.

    Nothing

    9.2

  • Naresh
      India
    March 10, 2014

    I like the location of the Property

    behavior of the staff who has entertained me at the time of check in. he was unfair to me and demanded for deposit while I have paid in advance.

    6.3

  • Harri
      Thailand
    February 18, 2014

    Seaview room is sizeable. Breakfast buffet has lot of variety, but somewhat low quality for a 5-star hotel. Fresh bread was excellent. Location on the 'beach road' opposite of Gulangyu island is excellent. Only 10 min stroll to old town and walking streets with everything you need. Xiamen is a city of many universities with friendly, English speaking students everywhere, in Swiss hotel, city restaurants, shops etc. making communicating so much easier than in many other Chinese cities. Xiamen is simply cool!

    You would expect at 5-star hotel the rooms to be spotless, but especially bathroom (shower cabin & its glass walls), separate toilet (persistent cigarette smell) and marble floor in living area were not. Quality of breakfast buffet can be improved. Since China has lots of tasty vegetables, more of those could have been on offer. If Swiss Hotel wants to be a real 'green' hotel, they should not change towels every day. Size of bath towel could also be smaller for the same reason.

    6.7

  • Chan
      Singapore
    February 5, 2014

    Nice environment .food ok.

    7.9

  • Kit
      Hong Kong
    January 24, 2014

    The location was good. We were upgraded to a suit. The service was excellent.

    The shower door was not water tight, so water was seeping out through the sliding door, causing the bathroom floor very wet after taking the shower.

    9.6

  • Sven
      Hong Kong
    January 20, 2014

    good location, great view over the sea / harbour

    room temperature was very high as management turned off aircon during winter, it made the nights unconfortable

    8.3

  • Sridhar
      Singapore
    January 1, 2014

    As a family we wanted a big room & the hotel staff were courteous to offer a room with two queen beds.The location of this hotel is ideal , zhonghuan street is within walking distance. the hotel staff were quite friendly.

    breakfast is a bit pricey...

    9.2

  • Selai
      China
    December 25, 2013

    The hotel is centrally located for shopping, ferry, restaurants. We booked a delux room with seaview but got upgraded when we checked in...which was lovely. Booking a room with seaview is a must. The staff were also very helpful from reception, room service and the restaurants.

    10

  • Anonymous
      Singapore
    December 8, 2013

    The sea view facing Gulangyu is wonderful.

    The lightings at the corridor outside the rooms are too dim. The staff did not advise clearly that the free airport shutter needs one day advance booking.

    9.6

  • Anonymous
      Singapore
    December 6, 2013

    Excellent Service and attentive staff.

    Gym can be improved.

    8.8

  • Michael
      China
    December 5, 2013

    nice, big, soft beds; clean, big bathrooms, nice food at the restaurant, great view

    only to be able to use the pool with a swimming cap, if you want to be a hotel with western standards, this is a thing of the past, 30 years ago, I would say. Install better filters, so your guests don't have to wear swimming caps. Also, polyester towels that don't dry you off.

    8.8

  • Lian
      Singapore
    December 3, 2013

    The staff members are friendly and polite. They attend to the details and go the extra mile. The facilities are fantastic...very clean and modern. The location is convenient and accessible to many other amenities. An awesome, beautiful and charming place to spend your holiday!

    10

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