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Newest reviews for Xi'an Garden Hotel

  • Olivier
      China
    August 20, 2014

    Great Location. Charming and different from usual big tower hotels (garden and lake, with quiet balcony to listen to the silence of the night...)

    Breakfast room is not friendly, and not clean The whole needs a bit of a refreshment

    6.7

  • Lesley
      United Arab Emirates
    July 29, 2014

    Good location for Big Wild Goose Pagoda and North Square with its fountains. Also good for shopping as near to mall.

    8.3

  • Anonymous
      China
    July 23, 2014

    The hotel is decorated in late Eighties (1988) Chinese red décor, which I liked, even though it is a bit dated now. There is a lovely garden with 2 swans and peacocks at the back. The front desk staff speak English and can explain check-in procedures. Other staff (from the cleaners to the bell boys) make a point of saying hello to you as you pass them in the corridors. The check-in staff made a point of giving us a good room with a nice view. The breakfast was good enough for the price (68 Yuan).

    I think they needed more staff on the front desk. You may need to wait to be attended or for a taxi to come. The baggage area needed to be more secure. I think there were only 2 Western channels on the TV: BBC and Bloomberg. If breakfast is not included in your room price, the girl at the breakfast entrance gets confused as to how to pay. Rooms can get a bit warm overnight in summer.

    10

  • Barry
      United Kingdom
    June 4, 2014

    Great location for exploring Xi'an and the area. Nice gardens with peacocks and other birds to enjoy, especially with a balcony and garden view.

    Being woken at 8am on the first night of our stay by an outdoor pa system blasting out loud music right outside our balcony! They were preparing for an outdoor corporate event but no thought was given to the guests.

    9.2

  • Anonymous
      China
    May 18, 2014

    staff was very polite and helpfull. the gym was basic but clean.

    bath in the room was very tiny.

    5

  • Frank
      China
    April 14, 2014

    Very good location (Big Wild Goose Pagoda), a lot of restaurants for every taste within walking distance. We did not miss the city centre (very loud and crowdy there). Breakfast buffet ok for us (also western choice).

    Beds a little hard, but this is chinese standard. Only at the reception English spoken. Due to this if you have special requests you need to be patient to get what you need.

    7.9

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