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No. 2 Zhong Shan Dong Yi Road, Huangpu, 200002 Shanghai, China – Show map
Excellent location – rated 9.4/10! (score from 78 reviews)
Rated by guests after their stay at Waldorf Astoria Shanghai on the Bund.
|King Luxury Suite with River View|
|Deluxe Queen Room with City View||
|Deluxe Twin Room with River View||
|King Junior Suite||
|King Luxury Suite||
|Deluxe King Room with City View||
|Deluxe Twin Room|
|Warldorf Deluxe Suite with River View||
|Deluxe King Room||
|Deluxe King Room with River View||
|Waldorf Suite - Heritage Building||
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78 verified reviews
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Waldorf Astoria Shanghai on the Bund's staff speaks: Chinese, English
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Sauna, Fitness Center, Spa, Massage, Indoor Pool (all year), Library, Nightclub/DJ
Food & Drink
Restaurant, Bar, Breakfast in the Room, Special Diet Meals (upon request)
Wired internet is available in the hotel rooms and is free of charge.
Public parking is available on site (reservation is not needed) and charges may apply.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Designated Smoking Area
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 18 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged CNY 402.50 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 78 reviews
Value for money
Show reviews from:
In The Bund, Les Suites Orient, Bund Shanghai features boutique rooms with a fusion of Art Déco and Asian design, overlooking the Huangpu River.
Score from 575 reviews Wonderful
In central Shanghai, The Puli Hotel offers modern rooms with free internet and a BOSE wave music system. Its 5-star facilities include 2 dining options and a fitness center.
Score from 343 reviews Wonderful
The stylish Hotel Indigo Shanghai On The Bund is right on the Huangpu River, with spectacular views of Pudong.
Score from 307 reviews Excellent
In an iconic building in Lujiazui financial district, IFC Residence is just over a quarter mile from Jin Mao Tower, Shanghai World Financial Centre and Oriental Pearl TV Tower.
Score from 506 reviews Excellent
Everything about this hotel / the staff, the location, the view, the facilities, the food...
excellent staff and service, wonderful view from our upgraded room of Shanghai skyline, delicious breakfast with really freshly squeezed juice, wonderful a la cart egg menu, the best pancakes ever... room with impressive, but fresh design, extremely comfortable bed - actually it was one of our best stays in Shanghai and we really tried many hotels there...
having to leave :-) Well, they could offer video on demand as other luxury hotels do and choice of English programs is limited in China (and always the same movies...)
Tasteful decor Great staff Great food Long bar Amazing view Luxurious room
It is very beautiful building and very good location, good for the value of money.
We have stayed Shanghai Waldorf Astoria hotel for 4 nights in 2 different rooms, the sinks of both bathrooms were not very clean, we felt the hotel staffs not very passionate for their jobs, we did not see many smiles on their faces, and also, the hotel reception staffs speak good English, but I found the rest of staffs were having difficulties to understand us, after our check in the afternoon of 16th Oct, a hotel staff knocking on our door to try to give us some fruits meantime, my wife was getting changed in the room, I opened the door and told him: 'there isn't any fruits in the room, but my wife is getting change in the room, can you come back later?' I didn't know if he understood me or not, he kept walking into the room, even after I stood next to the door to try to stop him, my wife had to quickly use a pillow to caver herself, we understand that he probably didn't do it on purpose, but, clearly, he didn't understand what I was telling him, and this is not professional at all, definitely, should not happen with Waldorf Astoria! Comparing with our experience with Shangri-La hotel in China, we feel like Shangri-La is more professional and passionate.
Excellent facilities, location and attentive staff.
We chose the Waldorf Astoria for the last night of our Honeymoon in China and having stayed in Shanghai at the start of our trip further west in the city we wanted to spend the last night on the Bund. We arrived at the Waldorf Astoria at 8am on a saturday morning having returned to Shanghai on an overnight train from Xi'an. We were rather grubby and tired but were hoping that we could leave our luggage and perhaps utilise the hotel swimming pool facilities for a quick shower so that we could spend our last day exploring the city fully. Even though it was 8 in the morning the hotel shocked us by apologising that there would be a delay in checking into our room - of 30 minutes! At no extra cost, and with a free coffee and breakfast in the Library lounge whilst we waited with the option of full use of the gym area if we wanted to freshen up before then. We couldn't believe it - normal check in time is 2pm and it wasn't even mentioned that we were so early. The room was huge, beautifully luxurious in decor and furnishings and the bathroom was a marble palace with separate bath and rainforest shower and even an electronic toilet, double sink and television in the mirror. I only wish we had more time to spend in it but as they had been so excellent in checking us in that morning we really got to make the most of our final day in Shanghai. The location is great for the Bund - slightly further down than some other hotels but right opposite the ferry stop to Pudong and only a 10/15 minute walk to the Yuan Yan gardens and Market. If you leave at the back of the hotel where the main entrance is you come out on a side street that leads to Nanjing Road and the city centre. Our stay at the Waldorf Astoria completed our honeymoon perfectly and was a real treat of an experience.
Room with view of river Staff who were friendly competent and provided excellent service.
We stayed for two nights and we were not disappointed. The hotel staff were friendly and always willing to help. The rooms were spacious and beautifully designed. The location on the Bund was superb. Couldn't have asked for a better place for a weekend getaway. Will stay there again.
The only issue is that if you don't speak Chinese and need a taxi to return you to the hotel, the not so handy "take me to the Waldorf" card that they provide is utterly useless. The writing is large in English but the important part like the address or hotel name is written in Chinese in very small letters. The taxi drivers had difficulty reading the card and often wouldn't take us. The drivers who did take us back had to put on their glasses to see the itty bitty address below. If you go out, have the helpful people at reception write the address down so you can hand it to the driver. You will save yourself a lot of frustration.
Excellent hotel and brilliant staff!! Would definitely recommend and right on the Bund which is the main night attraction with all the lights. If you can afford a room facing the Bund it would be well worth it!
Wifi as usual in China was unreliable. Emails were okay but the internet was very slow or didn't work at all.
We just wanted coffee, only facility open was breakfast, we asked on if we could only have coffee as we were being collected for a meeting, the manager, gave us two take a way coffee's for no charge, that impressed us greatly, she chatted to us while waiting, that really impressed us as typically high end hotels would charge for every little thing, this made us feel like true guests something mostly lost in 5* hotels.
Address of the hotel was on the Bund, so unless you know the hotel you don't know that check in is at the rear of the hotel, we had business colleges drive us to the hotel, the did not understand the drop off point, so this was a bit a problem as we had to stop on a busy road to unload. If the instruction would be clear, it should be made clear.
The service is impeccable, the location terrific, and it was a great place to stay on my last two days in China.
I liked it all!
One of the best hotels I ever stayed in.
Nothing to report
Large rooms, location on the Bund, good workout facility, good breakfast. Priced well for a 5-star property.
A beautiful experience. Close to M-on-the-Bund for dinner. Great foot massage a couple blocks north. And always an evening river walk is a nice experience.
The taxi driver brought us to the East side (by the river), not a happy place for luggage. The West entrance is better for checking in and out.
Location,facilities,staff, Not the cheapest in town but well worth the experience.
not staying longer.
The location and the room/price and the restaurants
In the bathroom was a bed smel
Great staff, friendly and helpful. Those who didn't speak fluent English still tried to assist to the best of their ability.
location is right on The Bund
beds too soft food not up to 5 star standard
absolute luxury in every way - location, service, facilities, property, room...
nothing... just wish it could be cheaper!
I loved the toilet not going to spoil the surprise - we only stayed there one night because of money but it was so worth it, bed was amazing and everything was fantastic and the view was so great, It was my husbands 50th birthday and they brought cake to our room, very good cake :)
There was nothing I didn't like
When I checked in the room, I found a big pile of dirty laundry on baggage rack. It‘s clearly from previous stay. It's was picked up after I called for assistant, but no apologize in any kind from hotel, it seems this is very normal thing to happen here. But i am sorry, this is disgusting! Hair dryer doesn’t work in the bath room, have to move it to bed room, not a 5 stars hotel standard to me. won't be back again!
Room was comfortable and well equipped Location was superb Staff were professional and helpful
Some small confusion at breakfast on our first morning- staff were confused
- Staff was very attentive. - Room service was great.
- Apparently, even though the view is amazing, the hotels suites are not right at the Bund as is advertised, they main building is a block away.
Excellent hotel check-in service. Excellent jazz bar music and restaurant food (Pelham's).
However service offered by restaurant and bar is extremely poor. Hotel: saw staff group meeting at night in the lobby and manager yelling at staffs. Not very professional. Lunch at Pelhams: very understaffed, not all servers have knowledge of the menu or wine list. Drinks at Jazz Bar: very understaffed. Difficult to get attention from servers. Drinks took very long to be served. 24-hour gym: Very small.
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